iET Mobile
Free
16.1.9for iPhone, iPad and more
Age Rating
iET Mobile Screenshots
About iET Mobile
The latest version of iET® ITSM, the IT Service Management (ITSM) software from iET Solutions, a division of UNICOM® Global, comes with a new ‘three-in-one’ app that boosts productivity and enhances user experience.
This app automatically adapts customers’ existing ITSM forms and processes to a mobile-friendly layout without requiring any customization. The software introduces innovative productivity features to help self-service users as well as service desk employees and service partners work quickly and effectively while on the go.
A time-saving ‘shortcut’ system allows iET® ITSM users to save common actions, so they can be accessed directly from the favourites screen. Users can also save time and effort by setting up pre-populated templates for completing common tasks. For example, end users can quickly raise a ‘toner low’ incident from their mobile device while standing at a printer, and printer engineers can update the status of incidents (such as ‘toner replaced’) while on the move.
This app automatically adapts customers’ existing ITSM forms and processes to a mobile-friendly layout without requiring any customization. The software introduces innovative productivity features to help self-service users as well as service desk employees and service partners work quickly and effectively while on the go.
A time-saving ‘shortcut’ system allows iET® ITSM users to save common actions, so they can be accessed directly from the favourites screen. Users can also save time and effort by setting up pre-populated templates for completing common tasks. For example, end users can quickly raise a ‘toner low’ incident from their mobile device while standing at a printer, and printer engineers can update the status of incidents (such as ‘toner replaced’) while on the move.
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What's New in the Latest Version 16.1.9
Last updated on Dec 7, 2022
Old Versions
General bug fixes, remember me fixes, etc
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Version History
16.1.9
Dec 7, 2022
General bug fixes, remember me fixes, etc
16.1.8
Jun 13, 2022
Bug fixes
16.1.6
Apr 28, 2022
Updated Remember me functionality. Please ensure the login form is correctly configured on the server.
Fixed bug with spinner control
Fixed bug with spinner control
16.1.4
Jun 17, 2021
Various bug fixes
16.1.3
Feb 4, 2021
Added support to pre-filter query results
15.0.7
Dec 5, 2018
- Added support for REP and Service Partner login
- Dynamic application tree support
- Dynamic application tree support
3.0.0
Jan 25, 2017
- Share Pictures to app
- Camera Integration
- Barcode Scanning
- Colour Icon support
- Favourites enhancements
- Tablet “2-UP” support
- Attachment support
- Camera Integration
- Barcode Scanning
- Colour Icon support
- Favourites enhancements
- Tablet “2-UP” support
- Attachment support
2.1.0
Dec 7, 2015
Added support for:
- Custom login forms
- Data grids
- Workflow buttons
- Attachment buttons
- Enabled\Disabled fields
- Radio Groups
- List box control
- Check box control
- Custom login forms
- Data grids
- Workflow buttons
- Attachment buttons
- Enabled\Disabled fields
- Radio Groups
- List box control
- Check box control
1.0.0
Jun 27, 2015
iET Mobile FAQ
Click here to learn how to download iET Mobile in restricted country or region.
Check the following list to see the minimum requirements of iET Mobile.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
iET Mobile supports English