Incode Mobile Service Orders
Free
2.7.9for iPad
6.3
6 Ratings
Tyler Technologies, Inc
Developer
101.9 MB
Size
Sep 29, 2023
Update Date
Business
Category
4+
Age Rating
Age Rating
Incode Mobile Service Orders Screenshots
About Incode Mobile Service Orders
Incode Mobile Service Orders works seamlessly with Incode 10 Utility Billing to allow field technicians and field supervisors to access Service Order information and perform related job functions using an iPad while out in the field. Real-time integration leads to reduced costs, increased productivity and improved customer satisfaction. It’s convenient, easy to use and promotes responsiveness in a fast-paced environment by making data more accessible to users within your organization.
Feature Detail:
- View Service Orders assigned to a Person or Group
- View and Pinpoint Service Orders on the Map
- View relevant Contact and Service Address information
- View Service Order notes and instructions
- Search Service Orders based on Number or Service address
- Complete and/or Save Service Orders in the field
- Enter field notes upon Completion of Service Orders
- Easily identify new service orders as they become available
- Assign Service Orders in the field
- Add new meters to related service orders
- Upload image attachments to the service order
Feature Detail:
- View Service Orders assigned to a Person or Group
- View and Pinpoint Service Orders on the Map
- View relevant Contact and Service Address information
- View Service Order notes and instructions
- Search Service Orders based on Number or Service address
- Complete and/or Save Service Orders in the field
- Enter field notes upon Completion of Service Orders
- Easily identify new service orders as they become available
- Assign Service Orders in the field
- Add new meters to related service orders
- Upload image attachments to the service order
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What's New in the Latest Version 2.7.9
Last updated on Sep 29, 2023
Old Versions
- Fix issue where app freezes after refreshing the service order list for some newer iOS versions
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Version History
2.7.9
Sep 29, 2023
- Fix issue where app freezes after refreshing the service order list for some newer iOS versions
2.7.8
Mar 5, 2022
- Fixed issue with saving meter location description.
- Fixed issue where completed service orders showed the incorrect completion time.
- Fixed issue where completed service orders showed the incorrect completion time.
2.7.7
Jan 10, 2022
- Fixed duplicate services displaying after assigning service order
- Fixed issue with map freezing from push notification permissions
- Fixed push notifications on newer iOS versions
- Fixed issue with map freezing from push notification permissions
- Fixed push notifications on newer iOS versions
2.7.5
Feb 25, 2021
Bug fixes and performance improvement.
2.7.4
Feb 17, 2021
Fixed iOS 12 and 14 bugs.
2.7.1
Jan 19, 2021
iOS 14 bug fixes.
2.6.5
Jun 23, 2020
Fixes:
Completion notes are updated on refresh
Fix bug with job notes
Completion notes are updated on refresh
Fix bug with job notes
2.6.2
Jan 21, 2019
Bugs:
- Fixed an issue when creating a new meter
- Fixed an issue when creating a new meter
2.6
Jan 14, 2019
Features:
- Added the ability to receive push notifications when a new service order is assigned or a service order is unassigned in Incode 10 Utility Billing to a user's Group or Staff set in Mobile Service Orders. You can configure these notifications under Settings > Notifications on your device.
Must have iOS 10 and higher, and have 2019.1
- Added a job type filter for service orders.
Must have 2019.1
- Added a date range filter for service orders.
All versions
- Added the ability to receive push notifications when a new service order is assigned or a service order is unassigned in Incode 10 Utility Billing to a user's Group or Staff set in Mobile Service Orders. You can configure these notifications under Settings > Notifications on your device.
Must have iOS 10 and higher, and have 2019.1
- Added a job type filter for service orders.
Must have 2019.1
- Added a date range filter for service orders.
All versions
2.5
Oct 15, 2018
Features:
- Added ability to manually edit latitude and longitude
- New icon and color scheme
- Added the app version to several pages
- Added ability to manually edit latitude and longitude
- New icon and color scheme
- Added the app version to several pages
2.4
Aug 7, 2018
Features:
Added ability to set latitude and longitude to current position
Bugs:
Fixed issue for 406 error response
Added ability to set latitude and longitude to current position
Bugs:
Fixed issue for 406 error response
2.3.2
Jul 11, 2018
Allow editing meter in 2018.2.15.0 or higher
Show contact phone numbers in 2018.2.15.0 or higher
Show contact phone numbers in 2018.2.15.0 or higher
2.3.1
Jun 26, 2018
Bugs:
- Fixed status for attachment upload not updating properly
- Fixed issue with failed server response
- Fixed status for attachment upload not updating properly
- Fixed issue with failed server response
2.3
Jun 12, 2018
Features:
- Users can now edit existing and new meter information.
- Now displaying phone numbers of connecting and/or disconnecting accounts
- Users can now edit existing and new meter information.
- Now displaying phone numbers of connecting and/or disconnecting accounts
2.2.2
May 24, 2018
- Critical bug fix for version 2.2.1 (9.1) release
2.2.1
May 22, 2018
Features:
-Allow manual upload of photos without saving or completing SO
Bugs:
-Fixed crash when returning to map page after completion of service order
-Allow manual upload of photos without saving or completing SO
Bugs:
-Fixed crash when returning to map page after completion of service order
2.2
Apr 26, 2018
New Features:
-Added option to use camera to add images to attachments
Bug Fixes:
-Fixed bug when refreshing service order list while Today filter is on
-Fixed blank login screen bug when updating MSO 1.0 to 2.0
-Fixed app crashing when completing service order after closing the app
-Fixed bug when completing service order and returning to map page
-Added option to use camera to add images to attachments
Bug Fixes:
-Fixed bug when refreshing service order list while Today filter is on
-Fixed blank login screen bug when updating MSO 1.0 to 2.0
-Fixed app crashing when completing service order after closing the app
-Fixed bug when completing service order and returning to map page
2.1
Apr 16, 2018
-Moved the today filter to a drop down in the service order list.
-Fixed initial load of service orders that caused a crash.
-Fixed initial load of service orders that caused a crash.
2.0.1
Apr 12, 2018
Fixed an issue on the save button for service orders
2.0
Apr 2, 2018
To use new features, check with support to make sure Incode has the new Express. (1-800-646-2633)
-added Image attachments for service orders
-added Remote read Id to meter information
-added meter location notes and coordinates
-added account number to service order list
-added save service order function
-added Today filter option to service order list
-added Image attachments for service orders
-added Remote read Id to meter information
-added meter location notes and coordinates
-added account number to service order list
-added save service order function
-added Today filter option to service order list
1.1
Jun 17, 2016
- Bug fixes
- Allow saving Service Orders on server
- Configuration for Pin Radius
- Minor user interface adjustment
- Allow saving Service Orders on server
- Configuration for Pin Radius
- Minor user interface adjustment
1.0
Mar 15, 2016
Incode Mobile Service Orders FAQ
Click here to learn how to download Incode Mobile Service Orders in restricted country or region.
Check the following list to see the minimum requirements of Incode Mobile Service Orders.
iPad
Requires iPadOS 9.0 or later.
