Infosysta Support
Infosysta Support Portal
Free
1.8.0for iPhone, iPad and more
Age Rating
Infosysta Support Screenshots
About Infosysta Support
Reach infosysta's Support through Mobile, and stay updated on any request.
Infosysta Support is a brand from Mobile for Jira Service Desk Portal that can be found through this link https://itunes.apple.com/us/app/mobile-for-jsd-portal/id1395894388?ls=1&mt=8.
This app is designed to view and interact with your requests on the go with a user-friendly interface.
Collaborating faster than ever:
* Create and transition requests
* Collaborate with agents comments to the request
* Add multiple attachments to your request
* Get a real-time push notification of important updates
* Filter your open requests, closed, created by you...
* And much much more...
Infosysta Support is a brand from Mobile for Jira Service Desk Portal that can be found through this link https://itunes.apple.com/us/app/mobile-for-jsd-portal/id1395894388?ls=1&mt=8.
This app is designed to view and interact with your requests on the go with a user-friendly interface.
Collaborating faster than ever:
* Create and transition requests
* Collaborate with agents comments to the request
* Add multiple attachments to your request
* Get a real-time push notification of important updates
* Filter your open requests, closed, created by you...
* And much much more...
Show More
What's New in the Latest Version 1.8.0
Last updated on Oct 20, 2020
Old Versions
- Support Element Connect fields for both Server and cloud
- Support Insight Default Values
- Refresh notification screen automatically once notification received
- General enhancements and bug fixes
- Support Insight Default Values
- Refresh notification screen automatically once notification received
- General enhancements and bug fixes
Show More
Version History
1.8.0
Oct 20, 2020
- Support Element Connect fields for both Server and cloud
- Support Insight Default Values
- Refresh notification screen automatically once notification received
- General enhancements and bug fixes
- Support Insight Default Values
- Refresh notification screen automatically once notification received
- General enhancements and bug fixes
1.7.0
Aug 14, 2020
- If you’re using Refined theme and you’re hiding some portals from customers, our app supports that for you now
- Next time we published a new version, you’ll be informed as In-App update is now supported
- Improvements & Bug fixes
- Next time we published a new version, you’ll be informed as In-App update is now supported
- Improvements & Bug fixes
1.6.0
Jul 22, 2020
- Portal specific announcements are now supported within the app
- Actions used in request details are also supported in the list
- Users are now able to benefit from “Forget Password” functionality
- We know that you have too many info to load in a request detail, so we’ve added a scroll-to-up button to help you get back rapidly
- “Request waiting for approval” statement is now supported in the activity stream
- Since you may have hundreds of comments, we’ve added Load-More functionality to help you view them with regular speed
Fixes:
Logged-In user avatar not loading in cloud instances
Performance improvements
- Actions used in request details are also supported in the list
- Users are now able to benefit from “Forget Password” functionality
- We know that you have too many info to load in a request detail, so we’ve added a scroll-to-up button to help you get back rapidly
- “Request waiting for approval” statement is now supported in the activity stream
- Since you may have hundreds of comments, we’ve added Load-More functionality to help you view them with regular speed
Fixes:
Logged-In user avatar not loading in cloud instances
Performance improvements
1.5.7
Jul 9, 2020
Improvements & bug fixes
1.5.6
Jun 19, 2020
Improvements & bug fixes
1.5.5
May 21, 2020
Improvements & bug fixes
1.5.4
May 14, 2020
* Improvements and bug fixes
1.5.3
May 5, 2020
* Improvements and bug fixes
1.5.2
Apr 26, 2020
* Improvements and bug fixes
1.5.1
Apr 16, 2020
* Improvements and bug fixes
1.5.0
Apr 15, 2020
* Users are now able to share the request with the organization while creating it
* In addition to listing issues in My Requests, All Requests and Approvals, user can now list issues raised by his/her organizations
* Users are forwarded directly to request list when they have only one portal
* Russian users are now able to search for issues with their native language
* Portal key is now removed from the home screen, to follow web application
* Enhancing the way comment's in-line images are displayed
* Users can now search for items within select fields
* User avatars and request type images are loaded faster than ever
* Summary is displayed fully in request details
* Last used URL is now saved to help the user log in directly
* Improvements and bug fixes
* In addition to listing issues in My Requests, All Requests and Approvals, user can now list issues raised by his/her organizations
* Users are forwarded directly to request list when they have only one portal
* Russian users are now able to search for issues with their native language
* Portal key is now removed from the home screen, to follow web application
* Enhancing the way comment's in-line images are displayed
* Users can now search for items within select fields
* User avatars and request type images are loaded faster than ever
* Summary is displayed fully in request details
* Last used URL is now saved to help the user log in directly
* Improvements and bug fixes
1.4.0
Mar 17, 2020
* Request activity stream is now supported within the app, the customer will be able to know when an issue is approved or status changed
* Comments are now rendered in rich text form, for which inline images will be displayed in Mobile app, and much more
* Deviniti Add-on Translation for Jira is now supported within the app
* Improvements & Bug fixes
* Comments are now rendered in rich text form, for which inline images will be displayed in Mobile app, and much more
* Deviniti Add-on Translation for Jira is now supported within the app
* Improvements & Bug fixes
1.3.0
Feb 25, 2020
* Insight fields are now supported in both create and detail screens
* Customers are now able to share requests with organizations and participants
* Your customers will now be notified about your Announcement
* “Don’t notify me” is now supported within the app
* New customers will be able to Sign-up to your portal from the Mobile app
* Users will be able to share request link with their colleagues through Slack, Email, WhatsApp…
* CF++ fields are now supported in both create and detail screens
* Customer will now be able to view Portal Name and Description in the request types list
* The image editor is now better than ever, you’ll be able to rotate, crop, add stickers…
* GIF images can now be viewed
* Request status can now be updated directly from the request list
* Fixing cascade field issue
* Improvements & Bug fixes
* Customers are now able to share requests with organizations and participants
* Your customers will now be notified about your Announcement
* “Don’t notify me” is now supported within the app
* New customers will be able to Sign-up to your portal from the Mobile app
* Users will be able to share request link with their colleagues through Slack, Email, WhatsApp…
* CF++ fields are now supported in both create and detail screens
* Customer will now be able to view Portal Name and Description in the request types list
* The image editor is now better than ever, you’ll be able to rotate, crop, add stickers…
* GIF images can now be viewed
* Request status can now be updated directly from the request list
* Fixing cascade field issue
* Improvements & Bug fixes
1.2.0
Nov 15, 2019
* Users are now able to check Appovals requests and filter through them
* Support new changes in Jira that fix the issue with including Attachments when required
* Fixing issues with Cloud Instance
* Improvements & Bug fixes
* Support new changes in Jira that fix the issue with including Attachments when required
* Fixing issues with Cloud Instance
* Improvements & Bug fixes
1.1.1
Apr 8, 2019
This release includes bunch of features and improvements as listed below:
* Fields in create screen are displayed with new design that enhances user experience.
* Portals and Request Types are now ordered as in Web.
* Default values are now supported for create screen fields.
* Fixing issue while creating ticket with different date format.
* Fields in create screen are displayed with new design that enhances user experience.
* Portals and Request Types are now ordered as in Web.
* Default values are now supported for create screen fields.
* Fixing issue while creating ticket with different date format.
1.0
Dec 19, 2018
Infosysta Support FAQ
Click here to learn how to download Infosysta Support in restricted country or region.
Check the following list to see the minimum requirements of Infosysta Support.
iPhone
Requires iOS 9.0 or later.
iPad
Requires iPadOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
Infosysta Support supports English, Russian, Turkish, Ukrainian
