Mobile Service Request v3
Free
3.1.164for iPhone, iPod touch
Age Rating
Mobile Service Request v3 Screenshots
About Mobile Service Request v3
With this app, mobile workers can report and follow up on incidents and service requests from their mobile phone. The app interacts with MCS Helpdesk management software and greatly improves service management around buildings or sites.
Key capabilities
With MCS Mobile Service Request you can:
Easy booking and management of your service calls on the go.
• Book a support ticket in seconds using ticket templates
• View and manage your tickets in detail
• Create and view actions on tickets
• Browse and look up tickets using various search criteria
• Take pictures and record voice notes
• Scan QR and barcodes to log new tickets even faster
Minimum supported MCS versions
• 16.0.469
• 17.0.136
Key capabilities
With MCS Mobile Service Request you can:
Easy booking and management of your service calls on the go.
• Book a support ticket in seconds using ticket templates
• View and manage your tickets in detail
• Create and view actions on tickets
• Browse and look up tickets using various search criteria
• Take pictures and record voice notes
• Scan QR and barcodes to log new tickets even faster
Minimum supported MCS versions
• 16.0.469
• 17.0.136
Show More
What's New in the Latest Version 3.1.164
Last updated on Mar 21, 2024
Old Versions
Bug fixing and other improvements
Show More
Version History
3.1.164
Mar 21, 2024
Bug fixing and other improvements
3.1.362
Jan 29, 2024
Bug fixing and other improvements
3.1.161
Nov 29, 2023
1.MAUI migration
2.Other bug fixes
2.Other bug fixes
3.1.155
Jul 14, 2023
Pentest bugs and other bug fixings
3.1.154
May 4, 2023
1. Rate calls support
2. Added support for WebP-type images
3. Bug fixing
2. Added support for WebP-type images
3. Bug fixing
3.1.151
Jan 31, 2023
1. Rate calls support
2. Added support for WebP-type images
3. Bug fixing
2. Added support for WebP-type images
3. Bug fixing
3.1.140
Jul 15, 2022
1. Single Sign-on supported.
2. Improvements in session handling.
2. Improvements in session handling.
3.1.135
Apr 26, 2022
Bug fixes in creating a new ticket and improved support for dark mode
3.1.133
Jan 17, 2022
Bug fixes in creating a new ticket and improved support for dark mode
3.1.126
Apr 8, 2021
Bug fixes in creating a new ticket and improved support for dark mode
3.1.123
Dec 30, 2020
Service Request now supports the upcoming MCS v20. Get in touch with your administrator to explore the new MCS release.
3.1.120
Aug 28, 2020
Service Request now supports the upcoming MCS v20. Get in touch with your administrator to explore the new MCS release.
3.1.109
Mar 9, 2020
General bug fixes and performance improvements.
3.1.108
Mar 3, 2020
General bug fixes and performance improvements.
3.1.104
Nov 23, 2019
General bug fixes and performance improvements.
3.1.100
Oct 25, 2019
“We've send Mobile Service Request to the stylist!!
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
3.1.098
Oct 14, 2019
“We've send Mobile Service Request to the stylist!!
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
3.1.097
Oct 11, 2019
“We've send Mobile Service Request to the stylist!!
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
3.1.094
Aug 29, 2019
“We've send Mobile Service Request to the stylist!!
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
It’s fresh, bright, and still as useful as it used to be.
Like our new theme? Have a suggestion?
We would love to hear from you. Please write a review below or contact us on our email ID.”
3.1.088
Jul 2, 2019
General bug fixes and performance improvements.
3.1.087
May 17, 2019
• General bug fixes and performance improvements.
3.1.084
Apr 24, 2019
• Picture capture quality can be adjusted via app settings.
• Home screen loads much faster.
• General bug fixes and performance improvements.
• Home screen loads much faster.
• General bug fixes and performance improvements.
3.1.082
Mar 12, 2019
• Dates are now translated based on your device locale/language settings
• Usability improvements in "new call" feature.
• General bug fixes and performance improvements.
• Usability improvements in "new call" feature.
• General bug fixes and performance improvements.
3.1.080
Jan 6, 2019
• Picture capture quality can be adjusted via app settings.
• Home screen loads much faster.
• General bug fixes and performance improvements.
• Home screen loads much faster.
• General bug fixes and performance improvements.
3.1.078
Nov 14, 2018
• General bug fixes and performance improvements.
• Picture quality in settings (New feature)
• Picture quality in settings (New feature)
Mobile Service Request v3 FAQ
Click here to learn how to download Mobile Service Request v3 in restricted country or region.
Check the following list to see the minimum requirements of Mobile Service Request v3.
iPhone
Requires iOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
