Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

my Excitel Screenshots

iPad

iPhone

About my Excitel

Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue.

Billing
- View your plan
- View your Internet connection expiration date
- Pay your plan online

Manage Your Account Information
- View Account information
- Change your self-care password
- Edit your contact phone number and e-mail address

Troubleshooting
- See global issues, affecting wider area
- View your "Last Attempt Failure Detail"
- "Reset MAC" of your Internet connection

Appointments
- "Request Payment Pickup" through single button

Contact Us
- Create Case with issue report

What's New in the Latest Version 3.2.0

Last updated on Mar 14, 2024

Old Versions

Fixes and updates

Version History

3.2.0

Mar 14, 2024

Fixes and updates

3.1.0

Feb 7, 2024

Fixes and updates

3.0.2

Feb 2, 2024

Fixes and updates

3.0.0

Jan 22, 2024

Performance improvements and fixes

2.29.0

Sep 4, 2023

Fixes and updates

2.28.0

Jul 17, 2023

Fixes and updates

2.27.0

Jun 6, 2023

Fixes and updates

2.26.0

Apr 11, 2023

Fixes and updates

2.25.3

Mar 20, 2023

Fixes and updates

2.25.1

Mar 16, 2023

Fixes and updates

2.25.0

Mar 13, 2023

Fixes and updates

2.24.2

Feb 15, 2023

Fixes and updates

2.24.1

Feb 14, 2023

Added new category “OTT” in plan selection
Fixes and updates

2.23.6

Jan 3, 2023

Improvements on Fiber device details information

2.21.13

Sep 16, 2022

Bug fixes

2.21.10

Aug 24, 2022

Bug fixes

2.21.8

Jul 28, 2022

Updates and fixes

2.20.2

May 31, 2022

Bug fixes

2.19.12

Apr 11, 2022

Resolved application crash on “Payment” screen
Resolved issue with uploading an image from “Chat with us” screen

2.19.0

Apr 8, 2022

Invoice download fix

2.17.0

Mar 9, 2022

bug fixes

2.11.0

Sep 8, 2021

Help flow improvement
In-App rating

2.10.1

Jun 10, 2021

UI & UX improvements

2.9.0

May 17, 2021

The Fiber device details are presented under Account Info
The label My profile is changed to Account Info
A button “Upgrade to Excitel Fiber” on my Account info screen is added

2.8.1

Mar 1, 2021

Bugs fixed.

Feedback Report