My Optus
Made for you
Free
10.8for iPhone, iPad and more
Age Rating
My Optus Screenshots
About My Optus
The My Optus App is the easiest way for customers to manage all of their services, experience the Optus Living Network and get support when you need it.
* Take control of your connection
View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
* Take control of your connection
View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
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What's New in the Latest Version 10.8
Last updated on May 1, 2024
Old Versions
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing Optus Network Trial with My Optus app
* Notification Centre now available from all main screens
* Bug fixes and accessibility improvements.
* Introducing Optus Network Trial with My Optus app
* Notification Centre now available from all main screens
* Bug fixes and accessibility improvements.
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Version History
10.8
May 1, 2024
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing Optus Network Trial with My Optus app
* Notification Centre now available from all main screens
* Bug fixes and accessibility improvements.
* Introducing Optus Network Trial with My Optus app
* Notification Centre now available from all main screens
* Bug fixes and accessibility improvements.
10.7
Apr 17, 2024
We’ve updated the app to bring you more meaningful experiences every day:
* Notification Centre image update
* Modem Guides improvements
* Bug fixes and accessibility improvements.
* Notification Centre image update
* Modem Guides improvements
* Bug fixes and accessibility improvements.
10.6
Mar 26, 2024
We’ve updated the app to bring you more meaningful experiences every day:
* Quickly diagnose your WiFi internet with updated Modem Guides and nbn™ Assist.
* Optus ScamWise and eSIM Activation screen design improvements.
* Accessibility improvements and bug fixes.
* Quickly diagnose your WiFi internet with updated Modem Guides and nbn™ Assist.
* Optus ScamWise and eSIM Activation screen design improvements.
* Accessibility improvements and bug fixes.
10.5
Mar 11, 2024
We’ve focused this update on technical improvements to bring you more meaningful experiences every day:
* API updates to help improve performance.
* Accessibility improvements, technical updates and bug fixes.
* API updates to help improve performance.
* Accessibility improvements, technical updates and bug fixes.
10.4
Feb 27, 2024
We’ve updated the app to bring you more meaningful experiences every day:
* Optus Pulse map updated to show mobile towers near you when connected to WiFi
* Digital ID by Mastercard in Prepaid SIM Activation journey for physical and eSIM
* Accessibility improvements, technical updates and bug fixes.
* Optus Pulse map updated to show mobile towers near you when connected to WiFi
* Digital ID by Mastercard in Prepaid SIM Activation journey for physical and eSIM
* Accessibility improvements, technical updates and bug fixes.
10.3
Feb 9, 2024
We’ve focused this update on technical improvements to bring you more meaningful experiences every day:
* Bug fixes to improve login experience for some impacted customers.
* Technical and accessibility updates for Digital ID by Mastercard experience.
* Accessibility improvements across multiple screens for a more inclusive experience.
* Technical updates and bug fixes.
* Bug fixes to improve login experience for some impacted customers.
* Technical and accessibility updates for Digital ID by Mastercard experience.
* Accessibility improvements across multiple screens for a more inclusive experience.
* Technical updates and bug fixes.
10.2
Jan 23, 2024
We’ve updated the app to bring you more meaningful experiences every day:
* Improvements to My cases screen
* Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus
* Accessibility improvements, technical updates and bug fixes.
* Improvements to My cases screen
* Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus
* Accessibility improvements, technical updates and bug fixes.
10.1
Dec 15, 2023
We’ve updated the app to bring you more meaningful experiences every day:
* Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus
* Improved SubHub experience, now featuring curated articles and content from all your favourite subscriptions
* Shop in app updated with more personalised offers
* Improved eSIM Activation, Transfer and Restore experience
* Accessibility improvements, technical updates and bug fixes.
* Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus
* Improved SubHub experience, now featuring curated articles and content from all your favourite subscriptions
* Shop in app updated with more personalised offers
* Improved eSIM Activation, Transfer and Restore experience
* Accessibility improvements, technical updates and bug fixes.
10.0
Nov 22, 2023
We’ve updated the app to bring you more meaningful experiences every day:
* See all of your accounts and services in one place with a new centralised Services view
* View key service information such as inclusions, usage, available add-ons and service settings on a single screen
* Prepaid users can now manager their card preferences when recharging and can save up to three cards
* A new personalised view of your current Optus SubHub active subscriptions and other subscriptions you could be saving on when you bundle with Optus.
* Updated 5G modem setup guide
* Accessibility improvements, technical updates and bug fixes.
* See all of your accounts and services in one place with a new centralised Services view
* View key service information such as inclusions, usage, available add-ons and service settings on a single screen
* Prepaid users can now manager their card preferences when recharging and can save up to three cards
* A new personalised view of your current Optus SubHub active subscriptions and other subscriptions you could be saving on when you bundle with Optus.
* Updated 5G modem setup guide
* Accessibility improvements, technical updates and bug fixes.
8.14
Oct 31, 2023
We’ve updated the app to bring you more meaningful experiences every day:
- Discover new or upgraded towers with the interactive map in Network Pulse
- Improvements to payments for subscription mobile services
- NBN Speed Pack improvements
- Subscription service offers through Optus SubHub
- Accessibility improvements, technical updates and bug fixes.
- Discover new or upgraded towers with the interactive map in Network Pulse
- Improvements to payments for subscription mobile services
- NBN Speed Pack improvements
- Subscription service offers through Optus SubHub
- Accessibility improvements, technical updates and bug fixes.
8.13
Oct 16, 2023
We’ve updated the app to bring you more meaningful experiences every day:
- Improvements to Payment screen and simplified Payment Method management.
- Updated troubleshooting steps in NBN Assist.
- Accessibility improvements, technical updates and bug fixes.
- Improvements to Payment screen and simplified Payment Method management.
- Updated troubleshooting steps in NBN Assist.
- Accessibility improvements, technical updates and bug fixes.
8.12.1
Sep 15, 2023
We’ve updated the app to bring you more meaningful experiences every day:
• Accessibility improvements, technical updates and bug fixes.
• Accessibility improvements, technical updates and bug fixes.
8.12
Sep 5, 2023
We’ve updated the app to bring you more meaningful experiences every day:
• You can now use the app to authenticate your identity for a smoother contact experience.
• Introducing SIM Transfer, enabling you to move your existing service to an eSIM compatible device.
• Updates to the Payment screen for an improved experience experience.
• Accessibility improvements, technical updates and bug fixes.
• You can now use the app to authenticate your identity for a smoother contact experience.
• Introducing SIM Transfer, enabling you to move your existing service to an eSIM compatible device.
• Updates to the Payment screen for an improved experience experience.
• Accessibility improvements, technical updates and bug fixes.
8.11
Aug 14, 2023
We’ve updated the app to bring you more meaningful experiences every day:
• Optus account holders can now use the app to authenticate their identity for a smoother contact experience.
• Not with Optus? Browse our network in an interactive map and learn more about why you should choose Optus.
• Improvements to Network Pulse and other Optus Living Network features.
• Updates to the new FlexPlus experience for prepaid customers.
• Accessibility improvements, technical updates and bug fixes.
• Optus account holders can now use the app to authenticate their identity for a smoother contact experience.
• Not with Optus? Browse our network in an interactive map and learn more about why you should choose Optus.
• Improvements to Network Pulse and other Optus Living Network features.
• Updates to the new FlexPlus experience for prepaid customers.
• Accessibility improvements, technical updates and bug fixes.
8.10.1
Jul 14, 2023
Accessibility improvements, technical updates, and bug fixes
8.10
Jul 5, 2023
We’ve updated the app to bring you more meaningful experiences every day:
- Not with Optus yet? Now you can explore even more of My Optus app.
- Introducing a new experience for prepaid with FlexPlus.
- Manage your subscriptions with the new SubHub experience.
- Simplified eSIM activation and download experience.
- Accessibility improvements, technical updates and bug fixes.
- Not with Optus yet? Now you can explore even more of My Optus app.
- Introducing a new experience for prepaid with FlexPlus.
- Manage your subscriptions with the new SubHub experience.
- Simplified eSIM activation and download experience.
- Accessibility improvements, technical updates and bug fixes.
8.9
May 25, 2023
We’ve updated the app to bring you more meaningful experiences every day:
- Introducing Optus Call Effects; Calls have never been more fun.
- Improved 'Shop' experience now easily accessed from the navigation menu.
- Simplified navigation with updated 'Account' screen, incorporating 'Help & Contact us'.
- Improvements to 'Contract details' screen with helpful details.
- Accessibility improvements, technical updates and bug fixes.
- Introducing Optus Call Effects; Calls have never been more fun.
- Improved 'Shop' experience now easily accessed from the navigation menu.
- Simplified navigation with updated 'Account' screen, incorporating 'Help & Contact us'.
- Improvements to 'Contract details' screen with helpful details.
- Accessibility improvements, technical updates and bug fixes.
8.8.3
May 16, 2023
- Fixed Prepaid recharge issue affecting some customers
8.8.2
May 11, 2023
- Fixed Prepaid recharge issue affecting some customers
8.8.1
Apr 30, 2023
We’ve updated the app to bring you more meaningful experiences every day:
- Not with Optus yet? Now you can explore My Optus.
- Take control and turbocharge at home with Internet Turbocharge, or on the go with Mobile Turbocharge.
- Re-designed 'Offers' screen, making it easier to find great deals.
- Improvements to Digital ID by Mastercard setup.
- Technical updates and bug fixes
- Not with Optus yet? Now you can explore My Optus.
- Take control and turbocharge at home with Internet Turbocharge, or on the go with Mobile Turbocharge.
- Re-designed 'Offers' screen, making it easier to find great deals.
- Improvements to Digital ID by Mastercard setup.
- Technical updates and bug fixes
8.8
Apr 27, 2023
We’ve updated the app to bring you more meaningful experiences every day:
- Not with Optus yet? Now you can explore My Optus.
- Take control and turbocharge at home with Internet Turbocharge, or on the go with Mobile Turbocharge.
- Re-designed 'Offers' screen, making it easier to find great deals.
- Improvements to Digital ID by Mastercard setup.
- Technical updates and bug fixes
- Not with Optus yet? Now you can explore My Optus.
- Take control and turbocharge at home with Internet Turbocharge, or on the go with Mobile Turbocharge.
- Re-designed 'Offers' screen, making it easier to find great deals.
- Improvements to Digital ID by Mastercard setup.
- Technical updates and bug fixes
8.6.1
Mar 16, 2023
We’ve updated the app to bring you more meaningful experiences every day:
• Technical updates and bug fixes.
• Technical updates and bug fixes.
8.6
Mar 14, 2023
We’ve updated the app to bring you more meaningful experiences every day:
• Giving you a better connection with 'Mobile Boost (Beta)'.
• Technical updates and bug fixes.
• Giving you a better connection with 'Mobile Boost (Beta)'.
• Technical updates and bug fixes.
8.5.1
Feb 24, 2023
We’ve updated the app to bring you more meaningful experiences every day:
- Improved accessibility & technical updates.
- Improved accessibility & technical updates.
8.5
Feb 15, 2023
We’ve updated the app to bring you more meaningful experiences every day:
• Introducing 'Call Notes', capturing your calls in writing.
• Technical updates and bug fixes.
• Introducing 'Call Notes', capturing your calls in writing.
• Technical updates and bug fixes.
My Optus FAQ
My Optus is available in regions other than the following restricted countries:
Senegal,Swaziland,Mauritania,Seychelles,Sierra Leone,Lebanon,Zimbabwe,Armenia,Kuwait,Egypt,Malawi,Liberia,Botswana,Gambia,Nigeria,Yemen,Bahrain,Ghana,Guinea-bissau,Namibia,Jordan,Israel,Angola,Chad,Burkina Faso,Madagascar,Benin,Saudi Arabia,South Africa,Colombia,Kenya,Tunisia,Mali,Cape Verde,Oman,Algeria,Congo,Mozambique,Sao Tome & Principe,Tanzania,Uganda,Mauritius,Niger,Azerbaijan
My Optus supports English
Click here to learn how to download My Optus in restricted country or region.
Check the following list to see the minimum requirements of My Optus.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
