Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

myPhonak Screenshots

iPhone

About myPhonak

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.

* Available on Paradise Rechargeable, Audéo Fit and Lumity devices
** Available on Audéo Fit only
***Available on Audéo Fit and Lumity devices

Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.

myPhonak can be used with:
Phonak Naída™ (Lumity)
Phonak CROS™ (Lumity)
Phonak Audéo Fit™  (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***

***Advanced Remote Control and Remote Support not available

Device compatibility:

iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility

Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.

IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

What's New in the Latest Version 6.7.0

Last updated on Feb 26, 2024

Old Versions

New hearing aids supported:
Phonak Naída™ L-SP
Phonak Audéo™ L-312
Phonak Terra™+

- Customized unit of measurement for walked distance
- Improved wearing time measurement
- General bugfixes and performance improvements

 
Thank you for using myPhonak!

Version History

6.7.0

Feb 26, 2024

6.6.0

Nov 8, 2023

- Widget for connection status, active program and battery state of charge
- Two-Factor Authentication
- General bug fixes and improvements

 
Thank you for using myPhonak!

6.5.1

Sep 6, 2023

General bugfixes and performance improvements

 
* The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability.

Thank you for using myPhonak!

6.5.0

Aug 14, 2023

"New hearing aids supported:
Phonak Naída™ Lumity*
Phonak CROS Lumity*
Phonak Audéo Fit™  Lumity*

- Faster access to volume adjustment, change of custom programs
- Optional dark mode
- New Health Features
- General bugfixes and performance improvements

 
* The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability.

Thank you for using myPhonak!"

6.4.1

May 24, 2023

General bugfixes and performance improvements

Thank you for using myPhonak!

6.4.0

Mar 29, 2023

Support for Phonak CROS support system

Registration with mobile phone number

General bugfixes and performance improvements

Thank you for using myPhonak!

6.3.0

Feb 28, 2023

Easy access to Customer Support through the Support section in the app

Improved synchronization of health features

General bugfixes and performance improvements

Thank you for using myPhonak!

6.2.3

Nov 3, 2022

General bugfixes and performance improvements

Thank you for using myPhonak!

6.2.2

Oct 17, 2022

General bugfixes and performance improvements

Thank you for using myPhonak!

6.2.1

Sep 20, 2022

General bugfixes and performance improvements

Thank you for using myPhonak!

6.2.0

Aug 22, 2022

New hearing aids supported:
Phonak Audéo™ Lumity*

-Separated speech focus and noise reduction controls
-Control of new feature StereoZoom 2.0
-General bugfixes and performance improvements

* The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability.

6.1.0

Jul 6, 2022

- New hearing aids supported:
Phonak Audéo Fit™ *
Phonak Audéo Life™ *
Phonak Slim™ P *

- New design for better experience
- New Health section
- Improvement of functionality

* The app is available immediately worldwide. The release dates of hearing aids vary by country. Contact your hearing care professional for availability.

4.0.6

Feb 28, 2022

New hearing aids supported:
• Phonak Virto™ P (Paradise) *

General bug fixes and performance improvements

* Release dates vary by country. Contact your hearing care professional for availability.

Thank you for using myPhonak!

4.0.5

Dec 9, 2021

We now support iOS 15
General bug fixes and performance improvements

Thank you for using myPhonak!

4.0.4

Aug 18, 2021

This new version includes:
- Fixed issue of Hearing Aids reverting to Automatic (Autosense OS) after Bluetooth event for all Paradise-based devices
- Improved process for account creation, including possibility of resending the activation email
- Fix for the Settings button not displaying properly in some situations
- Other general bug fixes and performance improvements.

Thank you for using myPhonak!

4.0.3

May 26, 2021

This new version includes support for latest firmware updates for Audéo™ P (Paradise) and Naida™ P (Paradise).

Thank you for using myPhonak!

4.0.2

Feb 22, 2021

New hearing aids supported:
• Phonak Naida™ P-UP (Paradise) *
• Phonak Naida™ P-PR (Paradise) *
• Phonak Nathos Nova™ M *
• Phonak Nathos Nova™ PR *

* Release dates vary by country. Contact your hearing care professional for availability.

Thank you for using myPhonak!

4.0.1

Oct 29, 2020

We now support iOS 14
We now support Thai and Indonesian languages
General bug fixes and performance improvements:
1.Availability of Speech focus slider in app presets and custom scenarios
2.Increased Privacy Notice font size for readability
3.Remote Support stability enhancements, Hearing Diary minor UX enhancements
4.Improved connection management for streaming
5.Improved hearing aid connection management

Thank you for using myPhonak!

4.0

Aug 20, 2020

The myPhonak app has new features for you:
Remote Control has a brand new feature implemented into one of the sliders to allow you to personalize your hearing experience even more
Your HCP can test your hearing remotely using your hearing aids to deliver the sound
Hearing tasks can be sent to you from your HCP to help you get acclimatized to your hearing aids
Tap Control settings can be configured

Thank you for using myPhonak!
Use the feedback function to get in touch with us. We’re always happy to hear from you.

3.0.6

May 27, 2020

We now support:

- New hearing aid firmware supported

General bugfixes and performance improvements.

Thank you for using myPhonak!
Use the feedback function to get in touch with us. We’re always happy to hear from you.

3.0.5

May 7, 2020

We now support:

- Phonak Naída M-SP

General bugfixes and performance improvements.

Thank you for using myPhonak!
Use the feedback function to get in touch with us. We’re always happy to hear from you.

3.0.4

Mar 30, 2020

General bugfixes and performance improvements.

Thank you for using myPhonak!
Use the feedback function to get in touch with us. We’re always happy to hear from you.

3.0.3

Jan 15, 2020

General bugfixes and performance improvements.

Thank you for using myPhonak!
Use the feedback function to get in touch with us. We’re always happy to hear from you.

3.0.2

Nov 12, 2019

General bugfixes and performance improvements.

Thank you for using myPhonak!
Use the feedback function to get in touch with us. We’re always happy to hear from you.

3.0.1

Oct 4, 2019

General bugfixes and performance improvements.

We added new features:
- New languages supported
- Auto On behaviour
- Select Bluetooth connection for phone calls
- Enter program name

Thank you for using myPhonak!
Use the feedback function to get in touch with us. We’re always happy to hear from you.

Feedback Report

myPhonak FAQ

What country or region is myPhonak available in?

myPhonak is available in regions other than the following restricted countries:

British Virgin Islands,Bermuda,Montserrat,Cape Verde,Bhutan,Fiji,Guyana,Congo, Democratic Republic,Gabon,Vanuatu,Liberia,Palau,Seychelles,Cameroon,St. Lucia,Tajikistan,Burkina Faso,Lao Peoples Democratic Republic,Solomon Islands,St. Vincent & The Grenadines,Suriname,China,Maldives,Cambodia,Micronesia,St. Kitts and Nevis,Mongolia,Turkmenistan,Brunei Darussalam,Tonga,Benin,Congo,Montenegro,Serbia,Afghanistan,Dominica,Anguilla,Sierra Leone,Armenia,Grenada,Nauru,Sao Tome & Principe,Chad,Iraq,Antigua And Barbuda,Madagascar,Turks and Caicos,Barbados,Mauritania

What language does myPhonak support?

myPhonak supports English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese