NCR CPMobile

NCR CPMobile



Free

2.8.4for iPhone, iPad and more
3.9
12 Ratings
NCR Corporation
Developer
94.4 MB
Size
Aug 10, 2023
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
NCR CPMobile Screenshots
NCR CPMobile posterNCR CPMobile poster
NCR CPMobile poster

About NCR CPMobile

NCR specialty retail provides retailers with tools to help Run their business, Connect with customers, and Sell anywhere! CPMobile is a suite of mobile applications offered on the Apple iPod Touch, iPhone, and iPad iOS platform (iOS 11.0 required), integrated directly with the NCR Counterpoint point of sale and retail management solution. Offered in a modular format, retailers can choose options from a simple item & customer lookup utility to mobile point of sale & inventory management. 
 
With the Item & Customer Lookup module, retailers can check prices and inventory levels from anywhere with their mobile device, and lookup customer information or add new customers to the database. Interact with customers directly on the sales floor without having to go back to the office, or to a register, to answer simple questions. No additional hardware is required, just your mobile device and a wireless network connection to NCR Counterpoint.
 
The CPMobile POS module truly provides the flexibility to sell anywhere. Use CPMobile POS for “line-busting” to help speed up the checkout experience for the customers. It can also be a valuable tool to expand the cashier role to become more of sales associate to your customers, allowing them to move out from behind the register, engage with the customer, and “close the sale” on the spot. CPMobile POS also can extend your sells reach outside the store. Use it for sidewalk sales, community events, trade-shows, and more, knowing that inventory is being updated and payment is being finalized in real-time. In addition, use the CPMobile Inventory Management module to complete fast and accurate physical counts of all of your items, ensuring you have up-to-date inventory details at all times.
Offered in conjunction with CPMobile is an integrated chip credit card reader and magnetic-stripe credit card reader that encases the mobile device, and provides for quick mobile credit card processing. Multiple receipt printing options are also available, including a mobile printer, along with the ability to e-mail receipts directly to the customer.  If barcode scanning is not a requirement, a MSR credit card swipe device can also be purchased for data port plug in to an iPad, iPod Touch, or iPhone.
 
REQUIREMENTS – You must be an NCR Counterpoint POS customer in order to use CPMobile. Software required includes NCR Counterpoint 8.4.6.10 or later (8.5.2 or later required for some CPMobile features) with the Mobile Services utility deployed to the POS server. 
Note: Integration with iSMP4 requires Counterpoint 8.5.6.2 or higher.
Note: Counterpoint v8.5.7 or later, a payment terminal iSMP4 or a Link\2500, and a Secure Pay account are required in order to process card payments.
 
CPMobile will be activated upon registration on the NCR specialty retail web site.  The optional hardware that can be used with CPMobile can be purchased from an authorized NCR specialty retail resellers.
 
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What's New in the Latest Version 2.8.4

Last updated on Aug 10, 2023
Old Versions
This version includes a fix when using iMag payment devices as well as the ability to configure Equinox payment terminals.
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Version History
2.8.4
Aug 10, 2023
This version includes a fix when using iMag payment devices as well as the ability to configure Equinox payment terminals.
2.8.3
Sep 28, 2022
This version includes a fix to an issue that was preventing contactless payments from being completed using the iSMP4 payment device.
2.8.2
Aug 29, 2022
This version of CPMobile now supports the Ingenico Link/2500 payment terminal.
2.8.1
Feb 2, 2022
This version of CPMobile allows you to process EMV cards through NCR Secure Pay using an Ingenico iSMP4 payment terminal.
2.8.0
Jan 31, 2022
CPMobile v2.8 now supports EMV payment processing: Chipped cards can now be processed using a payment terminal. Note that a payment terminal and a Secure Pay account are required in order to process EMV payments. Before you can begin using NCR Secure Pay to process transactions, you must sign up for NCR Secure Pay and configure NCR Counterpoint to use Secure Pay.
2.7.0
Dec 21, 2020
CPMobile is now updated to run on iOS 14
2.6.2
Aug 7, 2019
Updated to support Ingenico iSMP4
2.6.1
Jul 25, 2019
Updated to support Ingenico iSMP4
2.6
Apr 17, 2019
•Support for iOS 12 and 11.
•bug fixes
2.5
Sep 12, 2016
•Display of Bin Locations with NCR Counterpoint 8.5.2 or higher
•Resolution of common crash reports
•Other bug fixes

Reminder, please work with your partner to install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.5.

NOTE: CPMobile 2.3.1 will be available for IOS devices that cannot be updated to iOS 8.1 or later, including the iPhone 4 and the 4th-generation iPod touch.
2.4
Nov 30, 2015
•Support for iOS 9
•Ability to specify the Sales Rep assigned to a Mobile POS ticket
•Performance improved when viewing inventory details for an item
•Optimized item searching in Adjustments
•Support discontinued for iOS 7 and earlier versions
NOTE: CPMobile 2.3.1 will be available for iOS devices that cannot be updated to iOS 8.1 or later, including the iPhone 4 and the 4th-generation iPod Touch.
•Other bug fixes

You must install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.4.

REMINDER: We strongly recommend turning off automatic app updates on devices running NCR Counterpoint Mobile. To do so go to “Settings” > “iTunes & App Store”, then turn off “Updates” under the “Automatic Downloads” section.
2.3.1
Sep 3, 2015
This is a patch for CP Mobile 2.3 to fix issues some users are experiencing when connecting CP Mobile to IP Printers. It also fixes an issue with entering negative adjustments.

You must install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.3.1.
2.3
Jul 21, 2015
What’s new in CP Mobile 2.3?

• Receive against an NCR Counterpoint Purchase Order
• Print directly to certified Bluetooth printers, no sled required
• Configure a signature threshold value for Mobile POS payments
• Add Misc charge values to Receivers with and without a Purchase Order
• Sell inactive items
• Expand the item search capabilities
• Improve Physical Count process for gridded items and items with alternate units
• Pilot support for Ingenico iCMP and iSMP Companion devices which enable P2PE and Contactless methods of payment; contact your Partner for details.
• Bug fixes

You must install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.3.
2.2
Mar 30, 2015
NCR Counterpoint 8.4 and 8.5 compatibility
Multi-company support for NCR Counterpoint 8.5 deployments
Vendor Item Number Lookup
Item search optimization
Bug fixes

You must install the current version of CPMobile Services before updating your CPMobile devices.
2.1.1
Dec 29, 2014
Resolution for a reported defect preventing devices from downloading reason codes from the NCR Counterpoint server to CPMobile devices

Notes:
•Retailers running NCR Counterpoint Mobile 2.0 or later do not need to run CPMobileUpdate.exe on their NCR Counterpoint server to upgrade to NCR Counterpoint Mobile 2.1.1.
•Retailers running NCR Counterpoint Mobile 1.9 or earlier should run CPMobileUpdate.exe on their NCR Counterpoint server. Please contact your NCR Counterpoint Business partner for assistance.
•Refer to https://userportal.counterpointpos.com/cpmobile for more information about CPMobile 2.1.1
2.1
Nov 18, 2014
iOS8 compatibility

• Retailers running NCR Counterpoint Mobile 2.0 do not need to run CPMobileUpdate.exe on their NCR Counterpoint server to upgrade to NCR Counterpoint Mobile 2.1.
• Retailers running NCR Counterpoint Mobile 1.9 or earlier should run CPMobileUpdate.exe on their NCR Counterpoint server. Please contact your NCR Counterpoint Business partner for assistance.
• Refer to https://userportal.counterpointpos.com/cpmobile for more information about CPMobile 2.1
2.0
Jun 11, 2014
What’s new in CPMobile 2.0:
•Inventory Adjustments: Enter inventory adjustments directly into NCR Counterpoint
•Inventory Receiving without a PO: Enter receivers without a PO directly into NCR Counterpoint
•Inventory Receiving with a PO: Coming soon!
•Display warning when accepting credit cards in “simulate” mode
•Ability to unlock the device when there is no network connectivity
•Support for recent changes to DPP-250 & DPP-350 Bluetooth receipt printers
•Numerous iOS 7 tweaks and optimizations

Notes:
•New Inventory functionality is included with an active subscription to the Inventory Management module at no additional charge
•New Inventory functionality requires NCR Counterpoint 8.4.6.10 or later
•The latest CPMobileUpdate.exe must be run on your NCR Counterpoint server before you upgrade to NCR Counterpoint Mobile 2.0. Please contact your NCR Counterpoint Business Partner for details.
•Refer to https://userportal.counterpointpos.com/cpmobile for more information about CPMobile 2.0
1.9
Jan 29, 2014
* updated LP SDK
* support new LP5 sleds
* fixed Crashlytics issue #618 (wit# 112849)
* fixed Crashlytics issue #631 (wit# 112800)
* fixed wit# 109989 - Getting "Gift card ((NULL)) not found"…
1.8
Oct 14, 2013
- iOS7 support
- Network stability fixes
- General bug fixes
1.7
Jun 11, 2013
NOTE: Please have your Counterpoint reseller partner update your CPMobile server prior to downloading this version.

• Enter order tickets, accept deposits, and tender final payments (requires Counterpoint V8.4.6.5)
• Log in to CPMobile with your User ID card (requires Counterpoint V8.4.6.5)
• Print hold tickets
• Recall tickets on the same device that put them on hold (requires Counterpoint V8.4.6.5)
1.6
Feb 25, 2013
- Support for iOS 6.1.3
- Support for iPhone 5 and iPod Touch (5g) screen size*
- Support for iPad Mini
- Ability to view/test connectivity status
- Improved supportability and diagnostics
*NOTE: Hardware and Peripherals may not yet be available to support the lightning connector on newer iOS devices.
1.5
Jan 3, 2013
-Support for iOS6
-Support for Socket Mobile 7Ci Bluetooth Scanner
-Accept Accounts Receivable as a Payment Type (requires Counterpoint 8.4.6)
-Accept Gift Cards as a Payment Type (requires Counterpoint 8.4.6)
-Accept Store Credit as a Payment Type (requires Counterpoint 8.4.6)
-Connectivity Improvements

NOTE: Due to changes introduced by Apple, CPMobile 1.5 requires unseating and re-seating your devices. You must also run the CPMobileUpdater.exe to update your CPMobile server for CPMobile 1.5. See http://www.counterpointpos.com/cpmobile for more details.
1.4
Mar 5, 2012
- Complete mobile POS transactions, and accept cash as a payment type
- Complete mobile POS transactions, and accept checks as a payment type
- Apply line-item discounts to a CPMobile POS transactions using discounts configured within CounterPoint
- Apply ticket-level discounts to a CPMobile POS transactions using discounts configured within CounterPoint
- In addition to standard UPC, CPMobile now supports scanning of random weight & price barcodes (NSC2)
* Note – to activate the new 1.4 functionality, CounterPoint 8.4.5 will be required. Contact your authorized reseller to discuss next steps.
1.3
Dec 19, 2011
- Inventory Management (Physical Count) - A new module has been introduced supporting mobile physical count capabilities.
- Additional Item description fields supported – Item Description 1, 2, & 3 fields are supported via a zoom in both POS and Item Lookup
- Additional Customer details supported – Additional customer details can be viewed for both POS and Customer Lookup), including sales history, and loyalty and A/R status
- Scan Loyalty Card to identify Customer - Support standard CounterPoint functionality that allows for scan of customer card with Loyalty Number, with auto cross reference to Customer Number
- Barcode scanner configuration option – Added configuration option to allow for ability to read or ignore the leading/pre-fix number or trailing error-correct check digit of a standard UPC-A barcode
* Note – to activate the new 1.3 functionality, a mobile services utility must be applied to the CounterPoint server. Contact your authorized reseller to discuss next steps.
1.2
Nov 14, 2011
- iPad Support – CPMobile has been optimized for use on the iPad. Item selection is performed via item search functions, using the iPad 2 camera feature for barcode capture, or by setting up favorite items buttons
- Customer Lookup – Offered as a free option in conjunction with Item Lookup, store associates can view customer information or add a new customer from the mobile device.
- Favorites button item selection – Items can be identified as favorites for quick item selection in Mobile POS or Item Lookup
- Item Images – Item images can be viewed in Mobile POS and Item Lookup
- Item Notes – Item notes can be viewed in Mobile POS and Item Lookup
- Item Substitutes – Item substitutes can be viewed in Mobile POS and Item Lookup
- Enhanced BlueTooth Printer pairing – The initial pairing process for BlueTooth printer connectivity can now be completed prior to completing the first ticket
- ID Tech iMag Pro MSR Credit Card Swipe device support – CPMobile supports the ID Tech iMag Pro device for credit card swipe
- IPC DPP-350 BlueTooth Printer support – CPMobile supports the IPC DPP-350 BlueTooth receipt printer
- IP-based network printer support – CPMobile supports the Epson TM-T88V for enhanced network receipt printer capabilities with CounterPoint.

NCR CPMobile FAQ

Click here to learn how to download NCR CPMobile in restricted country or region.
Check the following list to see the minimum requirements of NCR CPMobile.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
NCR CPMobile supports English

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