nello.io

- Bug fixes and improvements throughout the app
- Minor cosmetic improvements
A bigger update containing major fixes and improvements is currently in the testing phase, and is coming out soon. In the meantime we addressed some smaller issues to keep improving the app quality.

Fixed bug causing a crash upon login for some users
Fixed bug causing nello to open the door in some cases when the “Someone rang but nello did not open” notification was dismissed

- Fixed issue that push notifications were not delivered for some users
- Small improvements and bug-fixes

- Fixed a bug causing the widget not to work
- When opening push notifications from customer service, you get straight to that message
- Displaying the street and the number in the locations list

Minor improvements and fixes across the whole app.

- Fixed bug causing the app to crash for a few users on User Management and Activity Feed screens
- Improved handling of end repetition cycle dates for time windows: setting the time the same as time window’s end time.
- More accurate error messages for users who experience the widget to stop working after some time

- Improved user experience with better error handling and meaningful error messages across the app
- Improved handling of invited users and of users with no locations
- Smoother and more intuitive location deletion
- Bug fixes and improvements across the app.

- Improved flow and user experience for requesting permissions
- Minor improvements and fixes across the app

- Minor improvements across the whole app
- Fixed background colour of the Date Picker when adding a Time Window for Service Providers

Fixed bug that caused activated service providers to not be displayed

- Enabling editing of time windows
- enabling activation/deactivation of time windows
- UI fixes for iPhone X
- Updating other users is now possible again, with improved flow.
- minor bug fixes

- Improved handling of situations when users interact with the app and no location is loaded
- Improved handling of widgets

This time we bring a few cool improvements and features that our users have asked for:
1. Improvements for the Time Windows feature:
- New UI that gives a better overview of all the Time Windows for a given location
- Simplified setup of repetition schemes
2. Widgets: the front door from all your locations can be opened by a simple tap now, without having to open the app!
3. Intercom integration: encountered trouble? want to provide feedback? Now you can easily contact the nello customer support straight from the nello app!
4. Bug fixes: caught and squashed a few bugs across the app.

Our users talk - we listen:
- Introducing the nello app in German
- “Swipe to Unlock” is the starting screen in the app
- Improved configuration process
- Small bug fixes

Caught, squashed and cleaned up after the Homezone unlock bug: was a nasty one! Now you can finally enjoy this feature again!
Additionally:
- Fixed bug with the slider position on the Location Detail screen
- Fixed small bug (affecting a few users only) causing the overlay on the map to not be consistent in size.

Squashed a few bugs and cleaned up after that. Minor UI improvements and better error handling across the app.

1) Better handling of the "restricted users" case:
a) Restricted users are not allowed to edit the Push Notifications settings or configure the nello one, so those options are not present in the settings menu for them
b) Displaying appropriate messages on the Time Window/Service provider/Users screen and adapting the UI in accordance with the user's role.
2) Added fix for people with "broken" geofences - e.g. with (0,0) coordinates. The fix automatically does goecoding and update of the broken object.
3) Fixed bug that resulted in the WiFi password not always be saved during config process.

UI fixes for devices running iOS 11: got rid of the issues on the Login screen affecting several users, where the bottom part of the screen vanished below, as well as other minor UI fixes across the app.

- important fix for iOS 11 regarding the usage of location services while the user is not using the app, to enable the Homezone Unlock feature.
- improved handling of Time Windows in general
- fixed a bug resulting in permanent Time Windows not working right away for some users
- simplified the usage of Time Windows by removing the repetition

- Improved the user experience by providing more meaningful error messages during the configuration process
- The app can run now on iPhone 4s, 5 and 5c
- Improved geofencing
- Adapted the app to work smooth with iOS 11
- UI/UX improvements throughout the configuration process as well as during the regular app usage

For our more curious users, here's a more detailed change log:
- improved error screens:
- more meaningful error messages along with possible advice shown on certain errors during the config process
- upon retrying any of the steps during the config process, the nello one device gets notified, thus enhancing the synchronisation between the app and the device.
- 32-bit devices now can use the app, meaning users with iPhones 4s, 5, 5c can now enjoy nello!

- Improved the geofencing feature
- users have the ability to set a larger range of geofence
- users have the ability to set a timeout period suitable for their needs - ranging between 5 and 20 minutes
- added info buttons for geofence radius and geofence timeout displaying detailed information about them
- added information icon/button displaying info about the current geo status - i.e. whether when the user rings should nello open or not

- During the config process the users's WiFi password is stored and the respective field is being filled automatically after the first entry.

- Fixed the bug resulting in the geofence on/off switch not working for certain devices.

- After aborting the configuration process the user can log in straight away, not being put again in config. If the config process has not been finished, or a new one is required, the user can proceed by navigating to Settings -> Configure your nello one

- Fixed the issue that a few users had when going to the user management screen and the app was crashing

- Fixes and adaptations for iOS 11:
- Preventing the app from crashing upon saving a picture to the "Photos" folder after taking a picture of their intercom
- tackled the "safe space" on top of certain screens that was grey and made the whole thing look weird

- improved the guidance and and better explanations during the configuration process
- in case of problems (WiFi setup, door/bell learning/testing) showing tips on how to tackle the issues.

- minor improvements in the config process, with better guidance for our users
- minor improvements and fixes across the app for better user experience
- improved security

We keep working on improving our product, and in this version we included:
- fixed bug with the app crashing after login for some users
- minor improvements to the configuration process making it more robust.

If you have any feedback or encounter any issues, please do not hesitate to get in touch with us at hello@nello.io

- Improved the door opening feature based on geofencing.
- Fixed the problem of addresses not being found in certain regions.
- Fixed the "Session Expired" bug
- Fixed the bug that put a few users back in the config process after login.

- Improved guidance during the configuration process
- fixed crashes on some devices during config
- fixed the issues with some addresses not being found