Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

New York 811 Screenshots

iPad

iPhone

About New York 811

Excavators, homeowners, and facility operators can use the New York 811 app to easily and quickly manage locate requests. Anyone planning to excavate in New York City and Nassau & Suffolk Counties on Long Island can use the app to initiate, manage and monitor a locate request prior to excavation. Facility operators can use the ticket management feature to provide a positive response to excavators.

Use the app to:

Access a Resource Center with links to the New York 811 handbook, excavator guide, color codes and instructional videos. View and share these items with the click of a button.

Find and view previously submitted tickets with Ticket Search. View the positive response history and an on-line worksite map through Ticket Search.

Log in to ISITE for access to all of New York 811’s online tools such as IMAP, Locator Ticket Management, and ITIC.

Get the latest News and Events announcements from New York 811.

Why wait? Download now and keep all things New York 811 in the palm of your hand!

What's New in the Latest Version 1.4.3

Last updated on Mar 28, 2024

Old Versions

Minor bug fixes and improvements

Version History

1.4.3

Mar 28, 2024

Minor bug fixes and improvements

1.4.2

Dec 15, 2023

Minor updates

1.4.1

Sep 14, 2023

Minor bug fixes and improvements

1.3.9

May 13, 2023

Fixes issue with the fax display on profile screen
Adds phone number formatting for easier input when registering

1.3.7

Mar 6, 2023

Adds new password visibility toggle
Fixes occasional problem with video resource playback

1.3.5

Dec 19, 2022

Minor bug fixes and improvements

1.3.2

Sep 16, 2022

- New profile screen
- Adds functionality to delete your account

1.3.1

Jun 14, 2022

Improved app logout experience

1.2.9

Dec 17, 2021

Updates to Documents
Fix for the navigation bar theme color on iPhone and iPad

1.2.8

Sep 16, 2021

- iOS compatibility updates
- Update for upcoming changes to Documents
- Fix for video playback issue
- Fix for requesting user location during ticketing

1.2.7

Jun 23, 2021

- Fix for training videos loading problem
- Improvements to web views and pdf browsing

1.2.5

Mar 18, 2021

This version brings minor bug fixes and improvements

1.2.4

Dec 9, 2020

This update brings minor bug fixes and compatibility for new iOS devices

1.2.3

Sep 12, 2020

- Fix for training videos; all videos should now play back
- Adjustments to color theme when running dark mode
- Fix for new training manual