Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

OneDesk Screenshots

iPad

iPhone

About OneDesk

Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone.
OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place.

KEY MOBILE FEATURES:
Access your tickets and tasks
Respond to customer tickets and messages
Manage tasks and tickets - Prioritize, assign, update statuses, and log progress
Collaborate and communicate with your team
Track time with the timer or submit timesheets
Stay updated with push notifications
Share files on tickets and tasks

What's New in the Latest Version 24.05

Last updated on May 18, 2024

Old Versions

Bug fixes.

Version History

24.05

May 18, 2024

Bug fixes.

2.15

Mar 23, 2024

Bug fixes.

2.14

Mar 3, 2024

Bug fixes. Improved push notifications.

2.13

Nov 28, 2023

Fixed bugs.

2.12

Nov 11, 2023

Bug fixes and improvements.

2.11

Aug 27, 2023

Bug fixes.

2.10

May 17, 2023

Bug fixes.

2.9

Mar 12, 2023

Bug fixes and improvements.

2.8

Feb 25, 2023

Bug fixes.

2.7

Feb 12, 2023

Bug fixes and improved messenger.

2.6

Dec 18, 2022

Bug fixes.

2.5

Dec 9, 2022

Bug fixes and improvements.

2.4

Dec 7, 2022

Fixed login bug.

2.3

Dec 5, 2022

Bug fixes and new time tracking.

2.2

Sep 26, 2022

Project selection. Bug fixes.

2.1

Sep 18, 2022

This version adds project selection, sorting and fixes bugs.

2.0

Jul 6, 2022

Completely overhauled look and feel
Improved usability and overall performance
Increased functionality - update item properties, filtered views, user language
Dark mode
Bug fixes

1.07

Jan 28, 2020

This version adds real-time messaging to the mobile app.
- Now new messages will appear in your conversations without switching views.
- Typing indicators show when other users are entering text
- Push notifications let you know when your assignments have changed

Also fixed a few layout and navigation bugs.

1.06

May 8, 2019

Bug fixes and support for conversations instead of thread on items.

1.05

Oct 5, 2018

UI updates to match main application. New functionality.

1.04

Apr 11, 2018

Several fixes for layout and profile picture. Added new icons to be consistent with main web app.

1.03

Jan 20, 2017

Bug fixes in the interface. Corrected crop of user profile picture. Corrected colors for discussions.