ping – know-how backup

Back up the know-how you’re known for! You’ve backed up all your important documents, your financial records, even your email. But have you backed up the most important information that makes your business or organization hum – you and your team members’ know-how?

By proactively ‘pinging’ your team for questions and answers, ping spreads the work of collecting your information over time and people saving business owners and organization leaders hours of effort while protecting the operation. Best of all, ping turns the collection of your know-how into a fun competition, giving any organization the opportunity to recognize your team’s efforts increasing their engagement!

ping – invaluable for virtually any size or type of business or organization.


• SAFEGUARD your know-how and keep it up to date and organized using custom channels.

• Powerful FIND function locates important information across channels.

• Make collecting know-how FUN with friendly competition using the leaderboards.

• SHARE knowledge with anyone with custom links.

• Ensure your team’s knowledge is the best it can be with the knowledge approval process.

• ACCESS your know-how FROM ANYWHERE with the mobile app or on your computer.

• EMPOWER team members to find answers on their own.

• Facilitate onboarding.

• INCREASE your organization’s VALUE to others with well documented processes.

• Make day-to-day interacting EASIER with requests and sharing handled by ping.

• CUSTOMIZE your team with a name, logo, and more.

• Easily manage your team. Viewer members are unlimited and FREE! Adjust your plan as needed to fit the number of other members you need.

• Stay in the loop with in-app notifications and get reminders to add your knowledge with pings sent through email or text messages.

• PERSONALIZE active days and times at a team or user level so your team receives pings when they’re most ready.