QBIS Service Desk
Free
1.3.2for iPhone, iPod touch
Age Rating
QBIS Service Desk Screenshots
About QBIS Service Desk
With QBIS Service Desk for iPhone your customer support will have the same visibility into the service management system and request activity as they would from the web interface – allowing users to easily view, edit, and manage requests while on the go.
The app gives flexibility to stay on top of support requests and updates with real-time access to QBIS anywhere and anytime. Smart search feature allows you to easily find what you are looking for.
Popular features:
- Create requests, edit and assign them.
- Add actions and materials
- close requests as soon as you finish them
The app itself is free to download but you need to enable QBIS Connect in order to connect your iPhone with your QBIS database. To do so e-mail sales@qbissystem.co.uk. For further questions please e-mail us at info@qbissystem.co.uk
The app gives flexibility to stay on top of support requests and updates with real-time access to QBIS anywhere and anytime. Smart search feature allows you to easily find what you are looking for.
Popular features:
- Create requests, edit and assign them.
- Add actions and materials
- close requests as soon as you finish them
The app itself is free to download but you need to enable QBIS Connect in order to connect your iPhone with your QBIS database. To do so e-mail sales@qbissystem.co.uk. For further questions please e-mail us at info@qbissystem.co.uk
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What's New in the Latest Version 1.3.2
Last updated on Mar 5, 2018
Old Versions
This app has been updated by Apple to display the Apple Watch app icon.
Performance Enhancements & Bug Fixes
Performance Enhancements & Bug Fixes
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Version History
1.3.2
Mar 5, 2018
This app has been updated by Apple to display the Apple Watch app icon.
Performance Enhancements & Bug Fixes
Performance Enhancements & Bug Fixes
1.3.1
Mar 2, 2018
Performance Enhancements & Bug Fixes
1.3.0
May 21, 2017
Support for IOS 10
1.2.2
Jan 8, 2016
- Able to sync application via mobile network
1.2.1
Jun 5, 2015
- Service Desk request category crash problem has been eliminated.
1.2.0
May 25, 2014
- Complete integration with iOS 7
1.1.2
Nov 8, 2013
We have updated the iPhone SD app so its interface is optimized for iOS7.
1.1.1
Apr 26, 2013
Now QBIS Mobile Apps support iPhone 5
* We have updated the iPhone Time, CRM and Service Desk phone apps to make better utilisation of the larger iPhone 5 screen size.
Sync issue in Service Desk iPhone App resolved
* When making the initial download of data to the Service Desk iPhone app there was an issue with the application stalling during the download process if there were no service requests yet created in the central system. This has now been resolved.
Updating a Service Request in the phone Apps resolved
* In certain situations a user may have experienced an issue when updating a Service Request in the app.
* We have updated the iPhone Time, CRM and Service Desk phone apps to make better utilisation of the larger iPhone 5 screen size.
Sync issue in Service Desk iPhone App resolved
* When making the initial download of data to the Service Desk iPhone app there was an issue with the application stalling during the download process if there were no service requests yet created in the central system. This has now been resolved.
Updating a Service Request in the phone Apps resolved
* In certain situations a user may have experienced an issue when updating a Service Request in the app.
1.1.0
Feb 27, 2013
+ Support for mandatory fields in service requests.
+ Support for sub-categories in service requests.
+ Support for pre-filled fields.
+ Improved scrolling functionality in request page.
+ Improved graphical user interface.
+ Improved synchronization functionality.
+ Re-designed add contact page.
+ Improved application text.
+ Removed graphical errors.
+ Fixed some minor issues.
+ Support for sub-categories in service requests.
+ Support for pre-filled fields.
+ Improved scrolling functionality in request page.
+ Improved graphical user interface.
+ Improved synchronization functionality.
+ Re-designed add contact page.
+ Improved application text.
+ Removed graphical errors.
+ Fixed some minor issues.
1.0.3
Jan 2, 2013
Some users experienced an issue with the first time download of data in iOS 6. This issue has now been resolved.
1.0.2
Dec 13, 2012
Resolved issue for first data sync
- Some users experienced an issue with the first time download of data to the phone. This issue has now been resolved.
- Some users experienced an issue with the first time download of data to the phone. This issue has now been resolved.
1.0.1
Nov 16, 2012
QBIS Service Desk FAQ
Click here to learn how to download QBIS Service Desk in restricted country or region.
Check the following list to see the minimum requirements of QBIS Service Desk.
iPhone
Requires iOS 8.0 or later.
iPod touch
Requires iOS 8.0 or later.
QBIS Service Desk supports English, Swedish
