Remeha Smart Service Support

Free

4.4.2for iPhone, iPad and more

Remeha B.V.

Developer

44.4 MB

Size

Sep 29, 2022

Update Date

Productivity

About Remeha Smart Service Support

A quick, simple and effective way to diagnose faults in any central heating unit from Remeha!

Remeha Smart Service Support
"Insight onsite"

Remeha Smart Service Support is an innovative and useful piece of equipment that enables installers to carry out their jobs even more easily, efficiently and effectively.

There are two parts to Remeha's Smart Service Support: the Smart Service Tool and the Smart Service App. The Smart Service Tool and the Smart Service App can be used for all types of work that might need to be done on a unit, including installation, maintenance and troubleshooting.

The Smart Service App can also be used without the Smart Service Tool as a digital reference guide to the device — putting a fault indicator and manual at your fingertips. All of this is available on your tablet or smartphone.
The information can be downloaded in the Smart Service App when the tablet or smartphone is connected to the Internet.

Smart Service Tool
The Smart Service Tool is connected to the unit. Once connected, the Smart Service Tool establishes a fast local Wi-Fi connection to your tablet or smartphone, allowing you to get to work straight away. Since the connection is made locally rather than via an external server, there are no security risks and there is no need to use the customer's network.

The Smart Service Tool is available from wholesalers.

Smart Service App
Once the Smart Service App has started up, it will automatically identify the type of unit it is connected to and provide an immediate overview of the unit and all the relevant information.

Depending on the type of unit, the Smart Service App can perform the following functions in just a couple of swipes:
• The unit's status
• The unit's current values
• Read out and reset shutdowns
• Read out and reset lock-outs
• Read out and set unit parameters
• Read out and reset counters
• Fault indicator (fault tree)
• Documentation
• Read out and reset service message
• Read out and set dF/dU

Smart Service Support can be applied to the following Remeha unit types:
• Calenta
• Tzerra
• Avanta
• Calora Tower
• Quinta Pro
• Evita
• Gas 210 Eco Pro
• Gas 310 Eco Pro

What's New in the Latest Version 4.4.2

Last updated on Sep 29, 2022

Old Versions

Bug fixes

Version History

4.4.2

Sep 29, 2022

Bug fixes

4.4.1

Jul 19, 2022

Offline fix

4.4.0

May 9, 2022

Backend updates

4.3.7

Mar 31, 2022

Bugfixes

4.3.6

Feb 23, 2022

Bugfixes

4.3.5

Feb 1, 2022

Bug fixes.

4.2.6

Nov 11, 2021

Bug fixes.

4.2.5

Oct 13, 2021

Added more appliance error information.

4.1.8

Feb 17, 2021

Bugfixes

4.1.7

Jan 27, 2021

- Improved scaling of the layout.
- Improved Bluetooth stability.
- Bugfixes

4.0.11

Oct 12, 2020

Added Bluetooth support

3.1.2

Sep 3, 2019

Updated certificate.

3.0.50

May 2, 2019

- Bug fixes
- Connection issues solved

3.0.35

Nov 10, 2017

Faster boiler discovery

3.0.16

Aug 3, 2017

Uninstall previous version!
Multiple bug fixes en overall user interface improvements.

3.0.7

Jan 31, 2017

This update fixes the connection problems with iOS10. Additionally the software of the Smart Service Tool must be updated.
Please contact your local Remeha Helpdesk.

2.1.4

Oct 8, 2015

- Improved boiler connection
- Battery icon fixed

2.1.2

Aug 5, 2015

Now available for iPhone.

1.4

Oct 28, 2014

- De service code hoeft nu slechts eenmalig te worden ingevuld
- Bij diverse CV-toestellen kan nu de service melding gereset worden
- Diverse visuele verbeteringen
- Diverse bug fixes

1.2

Apr 5, 2014

- Betere verbinding met de toestellen
- Kleine verbeteringen

1.1

Mar 7, 2014

- Geoptimaliseerd voor iOS7
- Documentatie en foutenboom worden via Instellingen, download gegevens geselecteerd. Door de toestellen te kiezen worden de gegevens gedownload naar de iPad.
- Ondersteuning voor Avanta en eVita toestellen

1.0

Mar 4, 2013

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