Remote Visit by FM Global
Free
4.3.1for iPhone, iPad and more
Age Rating
Remote Visit by FM Global Screenshots
About Remote Visit by FM Global
The Remote Visit by FM Global app allows your FM Global engineering specialist to provide you with engineering services through a virtual visit. The app allows the engineering specialist to see what you see, either by leveraging the camera of your mobile device or by sharing your screen. To use this application, you must be invited via email or SMS.
To start the video interaction, download the application and return to the email or SMS to connect the session.
During the remote visit you can leverage the following capabilities:
- High-definition audio
- Automatically adaptive video frame rate
- Live remote pointer
- Two way drawing and annotations
- Ability to pause video, capture and share images
The application does not allow the engineering specialist access any data stored on your device.
To start the video interaction, download the application and return to the email or SMS to connect the session.
During the remote visit you can leverage the following capabilities:
- High-definition audio
- Automatically adaptive video frame rate
- Live remote pointer
- Two way drawing and annotations
- Ability to pause video, capture and share images
The application does not allow the engineering specialist access any data stored on your device.
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What's New in the Latest Version 4.3.1
Last updated on Feb 2, 2023
Old Versions
New
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
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Version History
4.3.1
Feb 2, 2023
New
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
1.0.4
Feb 14, 2022
Fix geolocation bug
1.0.3
Apr 14, 2021
Various bug fix
1.0.2
Mar 3, 2021
Various bug fix
1.0.1
Dec 2, 2020
Various Bug fix
1.0.0
Oct 24, 2020
Remote Visit by FM Global FAQ
Click here to learn how to download Remote Visit by FM Global in restricted country or region.
Check the following list to see the minimum requirements of Remote Visit by FM Global.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Remote Visit by FM Global supports English, Bulgarian, Finnish, French, German, Greek, Italian, Japanese, Portuguese, Russian, Spanish, Turkish