Remotech
Free
2.0.28for iPhone, iPad and more
Age Rating
Remotech Screenshots
About Remotech
Remotech is an app by Henkel to address the technical customer queries from the Flexible Lamination industry, remotely by enriching the user knowledge.
The app provides a detail knowhow on various defects that predominantly occur in the lamination process of flexible packaging material, whether Solvent Based or Solvent Free in nature. Information about the defects provides a clear understanding as to why does a particular defect arise and/or how it can be prevented, in the first place. And if already occurred what all steps once would need to take to resolve the same, to avoid production downtime.
In addition, with the troubleshooting guide, when a particular defect could not be addressed, the user also has an option to log a ticket to be seen by Henkel technical customer service experts to quickly step in to resolve the cases with pictures, videos or a live video call options, as may be applicable.
The app can be used with wifi and mobile data, but the user is advised to use in wifi mode when in production shown. Please read through the user guidelines thoroughly and provide your consent before start using the application.
The app provides a detail knowhow on various defects that predominantly occur in the lamination process of flexible packaging material, whether Solvent Based or Solvent Free in nature. Information about the defects provides a clear understanding as to why does a particular defect arise and/or how it can be prevented, in the first place. And if already occurred what all steps once would need to take to resolve the same, to avoid production downtime.
In addition, with the troubleshooting guide, when a particular defect could not be addressed, the user also has an option to log a ticket to be seen by Henkel technical customer service experts to quickly step in to resolve the cases with pictures, videos or a live video call options, as may be applicable.
The app can be used with wifi and mobile data, but the user is advised to use in wifi mode when in production shown. Please read through the user guidelines thoroughly and provide your consent before start using the application.
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What's New in the Latest Version 2.0.28
Last updated on Jan 22, 2024
Old Versions
1. Implementing a cache for an audit form.
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Version History
2.0.28
Jan 22, 2024
1. Implementing a cache for an audit form.
2.0.27
Sep 19, 2023
1. Code Optimization
2. Update deprecated libraries.
2. Update deprecated libraries.
2.0.26
Jul 26, 2023
1. Code optimization for FCM notification
2. Enable search option for Application Engineer list
2. Enable search option for Application Engineer list
2.0.23
Jun 19, 2023
1. Add Email sent functionality for Audit Ticket for S&F Division
2. Update new audit forms for S&F Division
3. Code Optimization
2. Update new audit forms for S&F Division
3. Code Optimization
2.0.19
May 5, 2023
1. Chatbot
2. Ticket form Optimization
3. Menu Revamp
2. Ticket form Optimization
3. Menu Revamp
2.0.18
Mar 10, 2023
Minor fix update
2.0.15
Jan 4, 2023
Minor functionality updates for Profile, Support Ticket and Manuals
2.0.13
Nov 22, 2022
Change Logs
1. Enhanced UI for Pending Signup
2. Integrate Authorisation key with third party component
1. Enhanced UI for Pending Signup
2. Integrate Authorisation key with third party component
2.0.12
Oct 17, 2022
Additional Functionalities
a. User Sign up enhancements
b. Conversion for FPS to MKS
c. Upgrade for webview
a. User Sign up enhancements
b. Conversion for FPS to MKS
c. Upgrade for webview
2.0.11
Sep 12, 2022
Addition workflow for Lifestyle business.
2.0.10
Jun 21, 2022
Minor changes for layout of images
2.0.9
May 5, 2022
Multi Instance enhancements and enhanced UI for superior user experience.
2.0.7
Apr 21, 2022
Minor changes on ticket flow and image rearrangement.
2.0.5
Feb 24, 2022
Release of Multi BU functionality
2.0.3
Feb 2, 2022
1. Fix for Course rendering issue
2. Paper BU ticketing functionality
2. Paper BU ticketing functionality
2.0.2
Jan 18, 2022
- Fix for the courses' web view.
2.0.1
Dec 21, 2021
Content for Henkel s SBU APP BU - Tapes and Label onboarded with this release.
2.0.0
Nov 4, 2021
This is newer version comprising of
a. Enhanced Trouble shooting catalog
b. Additional Ticketing Features
c. Additional features like Webinar, knowledge section, tool section
d. Ability for serve customer for different business unit and regions
a. Enhanced Trouble shooting catalog
b. Additional Ticketing Features
c. Additional features like Webinar, knowledge section, tool section
d. Ability for serve customer for different business unit and regions
1.0.3
Feb 19, 2019
Updated content
1.0.1
Jan 22, 2019
Updated content
1.0.0
Sep 26, 2018
Remotech FAQ
Click here to learn how to download Remotech in restricted country or region.
Check the following list to see the minimum requirements of Remotech.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Remotech supports English
