RetailCRM Mobile
Solution for eCom and retail
Free
5.0.3for iPhone, iPod touch
Age Rating
RetailCRM Mobile Screenshots
About RetailCRM Mobile
Keep all information about customers and orders in your pocket with Retail CRM Mobile. The app will allow you to keep in touch and serve your customers quickly wherever you are.
With RetailCRM Mobile you will be able to:
• Communicate with customers from different social networks using only one app. Filter dialogs by channels, managers, tags, and also work with prepared filter templates
• Manage current and new orders. View, enter, and change the data you need
• Keep the customer base at your fingertips. Create, edit customers and view detailed information
• Track business indicators and monitor employee performance using customizable analytics widgets
• Listen to recordings of calls made in the web version, tag them and work with transcripts
• Search and add products or services to orders using a barcode scanner.
• Control balances, view wholesale and retail prices.
• Create tasks and assign them to user groups or a specific manager, comment and tag tasks
• Build optimal delivery routes for couriers and accept payment using a QR code
• View and receive only those push notifications that you need, and also create notifications for a group of users in the notification center
• View immediately the number and amount of orders for the selected status, manager and store for a certain period via widgets on the home screen
• Manage the user's global status: "Free", "Busy", "At lunch" and "Taking a break".
• Communicate with technical support. Keep correspondence and view the history of requests directly in the app
Install RetailCRM Mobile and control the operation of the entire store.
With RetailCRM Mobile you will be able to:
• Communicate with customers from different social networks using only one app. Filter dialogs by channels, managers, tags, and also work with prepared filter templates
• Manage current and new orders. View, enter, and change the data you need
• Keep the customer base at your fingertips. Create, edit customers and view detailed information
• Track business indicators and monitor employee performance using customizable analytics widgets
• Listen to recordings of calls made in the web version, tag them and work with transcripts
• Search and add products or services to orders using a barcode scanner.
• Control balances, view wholesale and retail prices.
• Create tasks and assign them to user groups or a specific manager, comment and tag tasks
• Build optimal delivery routes for couriers and accept payment using a QR code
• View and receive only those push notifications that you need, and also create notifications for a group of users in the notification center
• View immediately the number and amount of orders for the selected status, manager and store for a certain period via widgets on the home screen
• Manage the user's global status: "Free", "Busy", "At lunch" and "Taking a break".
• Communicate with technical support. Keep correspondence and view the history of requests directly in the app
Install RetailCRM Mobile and control the operation of the entire store.
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What's New in the Latest Version 5.0.3
Last updated on May 8, 2024
Old Versions
Lots of cool updates today, meet RetailCRM 10!
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
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Version History
5.0.3
May 8, 2024
Lots of cool updates today, meet RetailCRM 10!
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
5.0.2
Apr 19, 2024
Lots of cool updates today, meet RetailCRM 10!
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
5.0.1
Apr 11, 2024
Lots of cool updates today, meet the new Simla Mobile!
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers you can accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers you can accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
5.0.0
Mar 28, 2024
Lots of cool updates today, meet RetailCRM 10!
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
• Analytics and Calls - two new sections for monitoring business and employees
• Using new tools for couriers, you can build optimal delivery routes and accept payments by QR code
• Tagging and commenting tasks to speed up their processing by managers
• The application now supports not only products, but also services, as well as multicurrency.
4.5.8
Mar 22, 2024
Nothing has changed in the interface and as for the bugs…. There are no bugs anymore :)
4.5.7
Feb 29, 2024
We have fixed the bugs to make the application better and faster
4.5.6
Jan 26, 2024
What a day! We have made a good deed - fixed the bugs
4.5.5
Dec 27, 2023
We have found the bugs and got rid of them
4.5.4
Dec 20, 2023
Nothing has changed in the interface and as for the bugs…. There are no bugs anymore :)
4.5.3
Nov 23, 2023
What a day! We have made a good deed - fixed the bugs
4.5.2
Oct 24, 2023
Advice: update regularly to avoid bugs
4.5.1
Sep 29, 2023
Now you can work with filter templates in the application – save frequently used filters to speed up work. We have already prepared a couple of useful templates for you in the list of orders, tasks and chats.
Some technical updates:
• We have made support and optimization for iOS 17
• We have stopped supporting iOS 14. The app will continue to work, but will not be updated.
Some technical updates:
• We have made support and optimization for iOS 17
• We have stopped supporting iOS 14. The app will continue to work, but will not be updated.
4.5.0
Sep 23, 2023
Now you can work with filter templates in the application – save frequently used filters to speed up work. We have already prepared a couple of useful templates for you in the list of orders, tasks and chats.
Some technical updates:
• We have made support and optimization for iOS 17
• We have stopped supporting iOS 14. The app will continue to work, but will not be updated.
Some technical updates:
• We have made support and optimization for iOS 17
• We have stopped supporting iOS 14. The app will continue to work, but will not be updated.
4.4.2
Sep 13, 2023
Bugs have been fixed, improvements have been added, performance has been improved. Let’s celebrate this event ;)
4.4.1
Aug 31, 2023
Bugs have been fixed because we love our customers :)
4.4.0
Aug 28, 2023
Bugs have been fixed because we love our customers :)
4.3.2
Jul 27, 2023
In this version, a big update is a full–fledged work with integration payments: issue invoices, confirm payments, make refunds and track payments.
We continue to improve orders: we have redesigned the "header" of the card to put printed forms and a direct link to the order there. And also, we made it possible to create new orders from the chat, even if the customer already has placed orders.
We continue to improve orders: we have redesigned the "header" of the card to put printed forms and a direct link to the order there. And also, we made it possible to create new orders from the chat, even if the customer already has placed orders.
4.3.1
Jul 11, 2023
In this version, a big update is a full–fledged work with integration payments: issue invoices, confirm payments, make refunds and track payments.
We continue to improve orders: we have redesigned the "header" of the card to put printed forms and a direct link to the order there. And also, we made it possible to create new orders from the chat, even if the customer already has placed orders.
We continue to improve orders: we have redesigned the "header" of the card to put printed forms and a direct link to the order there. And also, we made it possible to create new orders from the chat, even if the customer already has placed orders.
4.3.0
Jun 21, 2023
In this version, a big update is a full–fledged work with integration payments: issue invoices, confirm payments, make refunds and track payments.
We continue to improve orders: we have redesigned the "header" of the card to put printed forms and a direct link to the order there. And also, we made it possible to create new orders from the chat, even if the customer already has placed orders.
We continue to improve orders: we have redesigned the "header" of the card to put printed forms and a direct link to the order there. And also, we made it possible to create new orders from the chat, even if the customer already has placed orders.
4.2.2
Jun 14, 2023
The main and long-awaited update is that now you can work efficiently with integrated deliveries in the application.
A couple more improvements on deliveries:
• When selecting a courier you can see immediately his workload on orders for the day.
• The dimensions of the order are calculated automatically if there is such a setting in the web version of the system.
The application also supports multiple selection in the corresponding user fields.
A couple more improvements on deliveries:
• When selecting a courier you can see immediately his workload on orders for the day.
• The dimensions of the order are calculated automatically if there is such a setting in the web version of the system.
The application also supports multiple selection in the corresponding user fields.
4.2.1
Jun 7, 2023
The main and long-awaited update is that now you can work efficiently with integrated deliveries in the application.
A couple more improvements on deliveries:
• When selecting a courier you can see immediately his workload on orders for the day.
• The dimensions of the order are calculated automatically if there is such a setting in the web version of the system.
The application also supports multiple selection in the corresponding user fields.
A couple more improvements on deliveries:
• When selecting a courier you can see immediately his workload on orders for the day.
• The dimensions of the order are calculated automatically if there is such a setting in the web version of the system.
The application also supports multiple selection in the corresponding user fields.
4.2.0
May 30, 2023
The main and long-awaited update is that now you can work efficiently with integrated deliveries in the application.
A couple more improvements on deliveries:
• When selecting a courier you can see immediately his workload on orders for the day.
• The dimensions of the order are calculated automatically if there is such a setting in the web version of the system.
The application also supports multiple selection in the corresponding user fields.
A couple more improvements on deliveries:
• When selecting a courier you can see immediately his workload on orders for the day.
• The dimensions of the order are calculated automatically if there is such a setting in the web version of the system.
The application also supports multiple selection in the corresponding user fields.
4.1.1
Feb 22, 2023
• We have integrated the Geohelper service into working with deliveries. Geohelper is a country and city directory, it helps to fill in the address fields in the order quickly and automatically identifies the postcode.
• We organized a general section for system settings. Here you can set up push notifications, set a password and select a theme. The section is on the "More" page.
• We organized a general section for system settings. Here you can set up push notifications, set a password and select a theme. The section is on the "More" page.
4.1.0
Feb 21, 2023
• Integrated the Geohelper service into work with deliveries. Geohelper is a directory of countries and cities, it helps to quickly fill in the address fields in the order and automatically determines the index.
• Organized a common section for system settings. Here you can set up push notifications, set a password and choose a theme. The section is located on the "More" screen.
• Organized a common section for system settings. Here you can set up push notifications, set a password and choose a theme. The section is located on the "More" screen.
4.0.1
Jan 31, 2023
Meet the first hot update of the year:
• Dark theme support. Now it's more comfortable to use the app. Simply switch the theme in your phone's settings, and the dark theme will automatically apply to the app.
• Work with integration deliveries. The first approach made viewing information about completed integration deliveries in orders.
• Search by trade offers. Find the right trade offers for an item by name, article or barcode at once.
And there are some more small changes:
• Improved the barcode scanning mechanism, now it's better recognized by the camera.
• Discontinued support for the app on iOS 13 devices. The application will continue to work, but will not be updated.
• Dark theme support. Now it's more comfortable to use the app. Simply switch the theme in your phone's settings, and the dark theme will automatically apply to the app.
• Work with integration deliveries. The first approach made viewing information about completed integration deliveries in orders.
• Search by trade offers. Find the right trade offers for an item by name, article or barcode at once.
And there are some more small changes:
• Improved the barcode scanning mechanism, now it's better recognized by the camera.
• Discontinued support for the app on iOS 13 devices. The application will continue to work, but will not be updated.
RetailCRM Mobile FAQ
Click here to learn how to download RetailCRM Mobile in restricted country or region.
Check the following list to see the minimum requirements of RetailCRM Mobile.
iPhone
Requires iOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
RetailCRM Mobile supports English, Russian, Spanish
