SATO Online Services, SOS
Free
2.1.2for iPhone, iPad and more
Age Rating
SATO Online Services, SOS Screenshots
About SATO Online Services, SOS
Users of applicable printer models can use the app to access SOS features listed below.
1. Report A Printer Issue
When the printer displays an error message, use this app to scan the QR code shown on the display
and see procedures on how to troubleshoot the error. Resolve troubles quickly.
2. Contact
Call or email a SATO operator directly from your phone.
Also view online manuals for SOS-ready printer models. *This feature may not be available in certain countries/regions.
3, Periodic Update
The printer generates a QR code that records the printer's current status and appears on the display at specified intervals. Use this app to scan the code and update printer status on SOS.
*This feature is available only for customers with an SOS account.
4. Add Printer
Add a printer in use to the Dashboard (menu screen) using this app. Printer info will be displayed on printer as QR code; scan with this app for easy entry.
*This feature is available only for customers with an SOS account.
5. Printer Dashboard
Display and operate the Dashboard (menu screen) from your device.
*This feature is available only for customers with an SOS account.
1. Report A Printer Issue
When the printer displays an error message, use this app to scan the QR code shown on the display
and see procedures on how to troubleshoot the error. Resolve troubles quickly.
2. Contact
Call or email a SATO operator directly from your phone.
Also view online manuals for SOS-ready printer models. *This feature may not be available in certain countries/regions.
3, Periodic Update
The printer generates a QR code that records the printer's current status and appears on the display at specified intervals. Use this app to scan the code and update printer status on SOS.
*This feature is available only for customers with an SOS account.
4. Add Printer
Add a printer in use to the Dashboard (menu screen) using this app. Printer info will be displayed on printer as QR code; scan with this app for easy entry.
*This feature is available only for customers with an SOS account.
5. Printer Dashboard
Display and operate the Dashboard (menu screen) from your device.
*This feature is available only for customers with an SOS account.
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What's New in the Latest Version 2.1.2
Last updated on Jun 20, 2023
Old Versions
Now compatible with iPad.
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Version History
2.1.2
Jun 20, 2023
Now compatible with iPad.
2.1.1
May 29, 2023
Added support for the latest OS.
2.1.0
Mar 24, 2020
The SOS registration status of the scanned device can now be identified on the Daily Check up scan result screen when not logged in.
2.0.0
Sep 15, 2018
Upgraded with SATO Online Services renewal.
1.0.60
Jan 12, 2018
First version
1.0.50
Nov 17, 2017
Default setting of primary language has been changed to English to distribute it in the world.
There is no any other update for this new version.
There is no any other update for this new version.
1.0.40
Aug 17, 2016
1
Jan 12, 2016
SATO Online Services, SOS FAQ
Click here to learn how to download SATO Online Services, SOS in restricted country or region.
Check the following list to see the minimum requirements of SATO Online Services, SOS.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
SATO Online Services, SOS supports English
