Service Manager for EBS
Free
1.2.0for iPhone, iPad
Age Rating
Service Manager for EBS Screenshots
About Service Manager for EBS
With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.
- Track service request backlog
- Prioritize escalated service requests
- Reassign service requests to balance work queues
- Provide analysis to expedite resolutions
- Reduce service agreement violations
Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
- Track service request backlog
- Prioritize escalated service requests
- Reassign service requests to balance work queues
- Provide analysis to expedite resolutions
- Reduce service agreement violations
Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
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What's New in the Latest Version 1.2.0
Last updated on Jun 23, 2017
Old Versions
- Support for custom CA or self-signed server certificates to standard apps for TLS connections to Oracle E-Business Suite
- Technical updates
For more information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
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Version History
1.2.0
Apr 5, 2016
- Support for custom CA or self-signed server certificates to standard apps for TLS connections to Oracle E-Business Suite
- Technical updates
For more information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
Service Manager for EBS FAQ
Click here to learn how to download Service Manager for EBS in restricted country or region.
Check the following list to see the minimum requirements of Service Manager for EBS.
iPhone
iPad
Service Manager for EBS supports Arabic, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
