ServiceMax Engage
Keep your assets running
Free
1.9.0for iPhone, iPod touch
Age Rating
ServiceMax Engage Screenshots
About ServiceMax Engage
ServiceMax Engage is a turnkey mobile app that connects you with your service organization, technicians, and support agents. With Engage, get greater visibility into your asset data, schedule technician appointments, and interact with remote support directly from within the app.
Engage complements Go, the ServiceMax mobile app for field service technicians, helping you stay connected to keep your assets running.
Requires Managed Package from ServiceMax. To learn more, visit www.servicemax.com.
Engage complements Go, the ServiceMax mobile app for field service technicians, helping you stay connected to keep your assets running.
Requires Managed Package from ServiceMax. To learn more, visit www.servicemax.com.
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What's New in the Latest Version 1.9.0
Last updated on Dec 14, 2023
Old Versions
We regularly update ServiceMax Engage to add new features and improve app performance.
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Version History
1.9.0
Dec 14, 2023
We regularly update ServiceMax Engage to add new features and improve app performance.
1.8.0
Jul 13, 2023
We regularly update ServiceMax Engage to add new features and improve app performance.
1.7.0
Apr 6, 2023
We regularly update ServiceMax Engage to add new features and improve app performance.
1.6.0
Dec 15, 2022
We regularly update ServiceMax Engage to add new features and improve app performance.
1.5.0
Aug 12, 2022
We regularly update ServiceMax Engage to add new features and improve app performance.
1.4.0
Apr 7, 2022
We regularly update ServiceMax Engage to add new features and improve app performance.
1.3.0
Dec 9, 2021
We regularly update ServiceMax Engage to add new features and improve app performance.
1.2.0
Aug 12, 2021
Enhanced appointments features
- Add appointments to your calendar
- Appointments now show all assets that will be serviced during the technician's visit
- See planned preventive maintenance visits
- Technician "On My Way" -- receive real-time location updates and an estimated arrival time
Higher visibility into asset information
- View technical details, maintenance plan and coverage, as well as service history
- Drill down from the Asset Spotlight to see linked assets and events
Improved communication with your technicians and organization
- Rate your technician and appointment, and provide feedback directly in the Engage app
- Annotate images with new markup tools -- add text, draw, and crop images when communicating with your technician, call center agent, or other members on the service team
- Receive product updates from your service and product teams directly in the Engage app
- Add appointments to your calendar
- Appointments now show all assets that will be serviced during the technician's visit
- See planned preventive maintenance visits
- Technician "On My Way" -- receive real-time location updates and an estimated arrival time
Higher visibility into asset information
- View technical details, maintenance plan and coverage, as well as service history
- Drill down from the Asset Spotlight to see linked assets and events
Improved communication with your technicians and organization
- Rate your technician and appointment, and provide feedback directly in the Engage app
- Annotate images with new markup tools -- add text, draw, and crop images when communicating with your technician, call center agent, or other members on the service team
- Receive product updates from your service and product teams directly in the Engage app
1.1.0
Apr 22, 2021
• Search for assets nearby address or marker on a map
• View and gain insights about managed assets with asset spotlight
• Initiate hotline chat based on asset location
• Display custom fields in location view
• View past notifications in the new notification inbox
• View and gain insights about managed assets with asset spotlight
• Initiate hotline chat based on asset location
• Display custom fields in location view
• View past notifications in the new notification inbox
1.0.0
Feb 19, 2021
ServiceMax Engage FAQ
Click here to learn how to download ServiceMax Engage in restricted country or region.
Check the following list to see the minimum requirements of ServiceMax Engage.
iPhone
Requires iOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
ServiceMax Engage supports English, Danish, Dutch, Finnish, French, German, Italian, Spanish, Swedish
