ServiceMonster
Schedule jobs and get paid.
Free
1.4.14for iPhone, iPad and more
5.7
46 Ratings
ServiceMonster LLC
Developer
61.8 MB
Size
Mar 4, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
ServiceMonster Screenshots
About ServiceMonster
Organize your business.
Schedule jobs, take notes, create invoices, process payments, and manage your technicians and their routes. Business management simplified.
Simple scheduling to fit your workflow.
Day, week, month, and agenda view.
The home screen with everything you need.
Search your account, add new customers, manage your leads, view account recent activity, manage all activities, customize company settings,
Complete job management from your phone.
Check in and out of jobs easily, take photos on-site, contact customers, collect signatures, and edit work orders all from one screen.
Manage from the field.
With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess.
Schedule jobs, take notes, create invoices, process payments, and manage your technicians and their routes. Business management simplified.
Simple scheduling to fit your workflow.
Day, week, month, and agenda view.
The home screen with everything you need.
Search your account, add new customers, manage your leads, view account recent activity, manage all activities, customize company settings,
Complete job management from your phone.
Check in and out of jobs easily, take photos on-site, contact customers, collect signatures, and edit work orders all from one screen.
Manage from the field.
With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess.
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What's New in the Latest Version 1.4.14
Last updated on Mar 4, 2024
Old Versions
- Increased Activity Note character count display to align with actual max character count.
- Resolved issue causing the app to freeze after processing a credit card
- Resolved issue preventing certain checkboxes from being checked or unchecked multilple times.
- Resolved issue causing Credit Method not appearing in desktop for payments made in mobile.
- Removed access to Settings for Agent and Agent Limited roles.
- Resolved issue causing the Subject field to not appear in Email screen under certain conditions
- Resolved issue causing the app to freeze after processing a credit card
- Resolved issue preventing certain checkboxes from being checked or unchecked multilple times.
- Resolved issue causing Credit Method not appearing in desktop for payments made in mobile.
- Removed access to Settings for Agent and Agent Limited roles.
- Resolved issue causing the Subject field to not appear in Email screen under certain conditions
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Version History
1.4.14
Mar 4, 2024
- Increased Activity Note character count display to align with actual max character count.
- Resolved issue causing the app to freeze after processing a credit card
- Resolved issue preventing certain checkboxes from being checked or unchecked multilple times.
- Resolved issue causing Credit Method not appearing in desktop for payments made in mobile.
- Removed access to Settings for Agent and Agent Limited roles.
- Resolved issue causing the Subject field to not appear in Email screen under certain conditions
- Resolved issue causing the app to freeze after processing a credit card
- Resolved issue preventing certain checkboxes from being checked or unchecked multilple times.
- Resolved issue causing Credit Method not appearing in desktop for payments made in mobile.
- Removed access to Settings for Agent and Agent Limited roles.
- Resolved issue causing the Subject field to not appear in Email screen under certain conditions
1.4.13
Dec 8, 2023
- Fixed various issues related to the inactivity refresh timer
- Fixed a crash that occurred when attempting to edit a non-primary site
- Fixed an issue causing the email subject field to appear blank when selecting a template.
- Increased Site Notes character limit to 2048
- Fixed a crash that occurred when attempting to edit a non-primary site
- Fixed an issue causing the email subject field to appear blank when selecting a template.
- Increased Site Notes character limit to 2048
1.4.12
Nov 15, 2023
- Infinite loading issue resolved. When app clears the cache and refreshes after 30 min of inactivity, the user will be directed to the home page.
- Fixed several crashes tied to the cache clear + refresh action
- Fixed several crashes tied to the cache clear + refresh action
1.4.10
Oct 5, 2023
- Resolved issue where some were missing appointment data on their schedule after the 30 min inactivity refresh occurred
- Resolved issue where the SMS Template body was blank after selecting a SMS template to be used
- Name and Description fields of the Edit SMS template pages are no longer blank
- Fixed various visual issues
- Resolved issue where the SMS Template body was blank after selecting a SMS template to be used
- Name and Description fields of the Edit SMS template pages are no longer blank
- Fixed various visual issues
1.4.9
Sep 29, 2023
- App now refreshes after 30 minutes of inactivity to improve general stability
- Resolved multiple visual issues.
- Resolved multiple visual issues.
1.4.8
Sep 25, 2023
- App now refreshes after 30 minutes of inactivity to improve general stability
- Resolved multiple visual issues.
- Resolved multiple visual issues.
1.4.7
Aug 30, 2023
- Upgraded PCI compliance for credit card handling
- Implemented new login handling for additional stability.
- Implemented new login handling for additional stability.
1.4.6
May 26, 2022
- Added ServiceMonster Pay forms for processing a credit card or a direct debit payment.
- Added Company ID to the header of the settings screen
- Changed the “Cvc” label on the Process Credit Card screen to read “CVV”
- Fixed a crash occurring when a text was sent using a template
- Corrected typos in the GPS permission request popup upon checking in to a job
- Fixed an issue with the toolbar settings on various screens not being saved correctly
- Misc. additional fixes
- Added Company ID to the header of the settings screen
- Changed the “Cvc” label on the Process Credit Card screen to read “CVV”
- Fixed a crash occurring when a text was sent using a template
- Corrected typos in the GPS permission request popup upon checking in to a job
- Fixed an issue with the toolbar settings on various screens not being saved correctly
- Misc. additional fixes
1.4.5
May 12, 2022
- Added ServiceMonster Pay forms for processing a credit card or a direct debit payment.
- Added Company ID to the header of the settings screen
- Changed the “Cvc” label on the Process Credit Card screen to read “CVV”
- Fixed a crash occurring when a text was sent using a template
- Corrected typos in the GPS permission request popup upon checking in to a job
- Fixed an issue with the toolbar settings on various screens not being saved correctly
- Misc. additional fixes
- Added Company ID to the header of the settings screen
- Changed the “Cvc” label on the Process Credit Card screen to read “CVV”
- Fixed a crash occurring when a text was sent using a template
- Corrected typos in the GPS permission request popup upon checking in to a job
- Fixed an issue with the toolbar settings on various screens not being saved correctly
- Misc. additional fixes
1.4.4
Dec 14, 2021
- Added a button to the Quick Add to create an appointment confirmation
- Added a count to various menu bar items on the Account and Order screens
- Adjusted the range of dates Technician Plus users can see on the schedule
- Adjusted the keyboard used on android
- Allowed the use of line breaks inside of a notes field
- Set appropriate character limits for all text fields
- Fixed issue resetting the Schedule’s scroll to the beginning of the day in various situations
- Additional bug fixes
- Added a count to various menu bar items on the Account and Order screens
- Adjusted the range of dates Technician Plus users can see on the schedule
- Adjusted the keyboard used on android
- Allowed the use of line breaks inside of a notes field
- Set appropriate character limits for all text fields
- Fixed issue resetting the Schedule’s scroll to the beginning of the day in various situations
- Additional bug fixes
1.4.3
Aug 28, 2021
Added a dashboard tab next to Home and Schedule – contains several dashboards concerning revenue and booking.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
1.4.2
Aug 27, 2021
Added a dashboard tab next to Home and Schedule – contains several dashboards concerning revenue and booking.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
1.4.1
Aug 25, 2021
Added a dashboard tab next to Home and Schedule – contains several dashboards concerning revenue and booking.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
1.4.0
Aug 25, 2021
Added a dashboard tab next to Home and Schedule – contains several dashboards concerning revenue and booking.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
Added the ability to zoom in on images in the image view screen.
Added the site name to appointment cards on the schedule.
Appointment cards now show the route icon and name.
Tapping the route header now opens the route in google maps.
Action toolbars on the Account, Order, and Appointment screens now can be rearranged or removed.
1.3.15
Jun 1, 2021
Added SendJim integration to the Account Details and Appointment Details screens.
Added an account list to the home screen.
Added the ability to export schedule items to google calendar from the mobile app.
Increased the character limit on note fields.
Removed the Sign Up button due to iOS guidelines issues.
Removed the New Account button from the Order Details screen when accessed from the Account Details screen.
Fixed an issue where updating schedule settings on the mobile app would reset those settings on desktop.
Various fixes and improvements.
Added an account list to the home screen.
Added the ability to export schedule items to google calendar from the mobile app.
Increased the character limit on note fields.
Removed the Sign Up button due to iOS guidelines issues.
Removed the New Account button from the Order Details screen when accessed from the Account Details screen.
Fixed an issue where updating schedule settings on the mobile app would reset those settings on desktop.
Various fixes and improvements.
1.3.13
Mar 26, 2021
Added Appointment email and text reminders.
Fixed formatting issues with the Camera button on the Capture Image screen.
Fixed an issue with the Quick add not defaulting to the correct order type when scheduling an existing order.
Added the ability to import from QuickBooks Online.
Fixed a crash involving revoking access to QuickBooks Online.
Tweaked the Date/Time picker UI on iOS.
Fixed an issue with the Can Text flag not always properly saving to a new account.
Various misc. fixes.
Fixed formatting issues with the Camera button on the Capture Image screen.
Fixed an issue with the Quick add not defaulting to the correct order type when scheduling an existing order.
Added the ability to import from QuickBooks Online.
Fixed a crash involving revoking access to QuickBooks Online.
Tweaked the Date/Time picker UI on iOS.
Fixed an issue with the Can Text flag not always properly saving to a new account.
Various misc. fixes.
1.3.12
Feb 26, 2021
Added the ability to create an order from the Account Detail page.
Added the ability to place multiple copies of a signature when signing an order.
Fixed an issue causing Reminders to not show up on Agenda view or the Technician home page.
Prevented users from using the app while not connected to the internet, fixing multiple issues.
Fixed a bug preventing the schedule from properly saving your selected routes on app close.
Various fixes and improvements.
3,539
App Previews and Screenshots
Added the ability to place multiple copies of a signature when signing an order.
Fixed an issue causing Reminders to not show up on Agenda view or the Technician home page.
Prevented users from using the app while not connected to the internet, fixing multiple issues.
Fixed a bug preventing the schedule from properly saving your selected routes on app close.
Various fixes and improvements.
3,539
App Previews and Screenshots
1.3.11
Feb 25, 2021
Added the ability to create an order from the Account Detail page.
Added the ability to place multiple copies of a signature when signing an order.
Fixed an issue causing Reminders to not show up on Agenda view or the Technician home page.
Prevented users from using the app while not connected to the internet, fixing multiple issues.
Fixed a bug preventing the schedule from properly saving your selected routes on app close.
Various fixes and improvements.
Added the ability to place multiple copies of a signature when signing an order.
Fixed an issue causing Reminders to not show up on Agenda view or the Technician home page.
Prevented users from using the app while not connected to the internet, fixing multiple issues.
Fixed a bug preventing the schedule from properly saving your selected routes on app close.
Various fixes and improvements.
1.3.10
Feb 23, 2021
Added the ability to create an order from the Account Detail page.
Added the ability to place multiple copies of a signature when signing an order.
Fixed an issue causing Reminders to not show up on Agenda view or the Technician home page.
Prevented users from using the app while not connected to the internet, fixing multiple issues.
Fixed a bug preventing the schedule from properly saving your selected routes on app close.
Various fixes and improvements.
Added the ability to place multiple copies of a signature when signing an order.
Fixed an issue causing Reminders to not show up on Agenda view or the Technician home page.
Prevented users from using the app while not connected to the internet, fixing multiple issues.
Fixed a bug preventing the schedule from properly saving your selected routes on app close.
Various fixes and improvements.
1.3.9
Jan 4, 2021
Welcome Screen has now been added for new trials.
Added the ability to sort line items.
Payment records now editable.
Service items can now be attached to a new order.
Updated the Trial form on Mobile.
Misc fixes.
Misc additional features.
Added the ability to sort line items.
Payment records now editable.
Service items can now be attached to a new order.
Updated the Trial form on Mobile.
Misc fixes.
Misc additional features.
1.3.8
Nov 21, 2020
- Added the ability to add marketing groups to a new lead source.
- Added marketing groups to the picklists available in settings.
- Added marketing groups to the picklists available in settings.
1.3.7
Nov 20, 2020
- Added the ability to add marketing groups to a new lead source.
- Added marketing groups to the picklists available in settings.
- Added marketing groups to the picklists available in settings.
1.3.6
Oct 26, 2020
App will now rotate between portrait and landscape views on a tablet device.
Alert and Review flags now visible/editable in multiple places in the app.
Added autosave to open note when leaving a screen.
Added Contacts Import.
Adjusted MTD totals on the app’s home screen to better reflect SM6 Web.
Adjusted upsale percentage on the app’s home screen for technician view to better reflect SM6 Web.
Various fixes and improvements
Rollout history
Alert and Review flags now visible/editable in multiple places in the app.
Added autosave to open note when leaving a screen.
Added Contacts Import.
Adjusted MTD totals on the app’s home screen to better reflect SM6 Web.
Adjusted upsale percentage on the app’s home screen for technician view to better reflect SM6 Web.
Various fixes and improvements
Rollout history
1.3.4
Aug 28, 2020
Fixed numerous issues centered around uploading images.
Fixed a crash when adding a new site from the Quick Add.
Fixed a crash when adding a new site from the Quick Add.
1.3.3
Aug 20, 2020
Added the option to add to or replace the description of a line item when applying a service item.
Adjusted the way Sales Goals are calculated for Dashboards.
Users should now have to log in less frequently.
Updated the Day View to support multiple routes.
Added a route selector to the Quick Add.
Replaced instances of “Job” with “Appointment”.
The Tech Mode home page now updates upon completing a job.
Various UI/UX improvements.
Various bug fixes.
Adjusted the way Sales Goals are calculated for Dashboards.
Users should now have to log in less frequently.
Updated the Day View to support multiple routes.
Added a route selector to the Quick Add.
Replaced instances of “Job” with “Appointment”.
The Tech Mode home page now updates upon completing a job.
Various UI/UX improvements.
Various bug fixes.
ServiceMonster FAQ
Click here to learn how to download ServiceMonster in restricted country or region.
Check the following list to see the minimum requirements of ServiceMonster.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
ServiceMonster supports English
