ServiceTracker
Free
3.1.6for iPhone, iPad and more
Age Rating
ServiceTracker Screenshots
About ServiceTracker
Manage your business inside and out with ServiceTracker™ "Quote to Cash", business and operational IT solution.
We specialise in Water Hygiene & Legionella Control - Fire Protection, Security, Access & Electrical - Pest & Environmental Services
Service Contract Management, Service Control and Scheduling
Field Service Mobile
Billing Management and ERP/Business Intelligence
Get 360 degrees visibility to your customer accounts and contracts for effective service and account management as customer information is captured right from the start of the process.
Your Customer Services teams and labour planners have full visibility of what's happening in the field and know exactly the location of all field staff with Geolocations, fully integrated scheduling and mobile workforce optimisation using intuitive screens and interactive calendars
Using Task receipt and acknowledgement and status updates, field staff have control over their workload. ServiceTracker provides full off-line capability when upadating electronic service sheets / log books / asset management (including bar code scanning) and electronic signature capture.
Contracts, one-off quotes and customer pricing schedules are all integrated to ensure invoices are created and dispatched at the earliest opportunity.
ServiceTracker is also a Revenue Management and ERP solution providing a holistic view of both the customer and internal resources through effortless reporting.
We specialise in Water Hygiene & Legionella Control - Fire Protection, Security, Access & Electrical - Pest & Environmental Services
Service Contract Management, Service Control and Scheduling
Field Service Mobile
Billing Management and ERP/Business Intelligence
Get 360 degrees visibility to your customer accounts and contracts for effective service and account management as customer information is captured right from the start of the process.
Your Customer Services teams and labour planners have full visibility of what's happening in the field and know exactly the location of all field staff with Geolocations, fully integrated scheduling and mobile workforce optimisation using intuitive screens and interactive calendars
Using Task receipt and acknowledgement and status updates, field staff have control over their workload. ServiceTracker provides full off-line capability when upadating electronic service sheets / log books / asset management (including bar code scanning) and electronic signature capture.
Contracts, one-off quotes and customer pricing schedules are all integrated to ensure invoices are created and dispatched at the earliest opportunity.
ServiceTracker is also a Revenue Management and ERP solution providing a holistic view of both the customer and internal resources through effortless reporting.
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What's New in the Latest Version 3.1.6
Last updated on Oct 7, 2021
Old Versions
Fix for crashing issues in iOS 15.0.1
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Version History
3.1.6
Oct 7, 2021
Fix for crashing issues in iOS 15.0.1
3.1.5
Oct 6, 2021
Portfolio Search Issue fixed
Improvements to prep waste management
Fixes to prevent duplicate prep/waste and attachments
Improvements to prep waste management
Fixes to prevent duplicate prep/waste and attachments
3.0.10
Sep 29, 2021
Data is now stored offline until visit completion.
Quotes can now carry custom fields and page layouts.
Improvements to prep/waste selection.
Improvements to default analysis UI
Quotes can now carry custom fields and page layouts.
Improvements to prep/waste selection.
Improvements to default analysis UI
2.9.37
Dec 1, 2020
date picker issue fixed on iOS 14.
2.9.32
Jul 22, 2020
Improvements to gallery functionality
Improvements to the signature functionality
Schedule download now more efficient
Improvements to offline functionality
Improvements to the signature functionality
Schedule download now more efficient
Improvements to offline functionality
2.9.18
Jan 14, 2020
New location based analysis feature
Gallery crash fixed
Gallery crash fixed
2.9.16
Nov 14, 2019
Fix for Gallery functionality causing a crash in iOS 13
2.9.14
Oct 30, 2019
Fix for gallery crash issue in iOS 13
2.9.13
Oct 17, 2019
Fix for button lag issues on iOS 13
2.9.12
Oct 15, 2019
Inspection Item screen now forces save when interrupted by calls or leaving the page without submitting data
2.9.10
Sep 17, 2019
Hotfix for Broken Image and Sync issues.
2.9.9
Aug 23, 2019
One hour due date creep issue resolved
New multi image process for uploading from gallery
Images are now compressed on the device to avoid > 30mb service report issue
Image tagging issue resolved
Associated visit logic has been amended based on your feedback
Contacts and alerts merged into one screen
Analysis can now be viewed against inspection items for checking/correction
Action assigned to now filters by a check box against the portal user.
New multi image process for uploading from gallery
Images are now compressed on the device to avoid > 30mb service report issue
Image tagging issue resolved
Associated visit logic has been amended based on your feedback
Contacts and alerts merged into one screen
Analysis can now be viewed against inspection items for checking/correction
Action assigned to now filters by a check box against the portal user.
2.8.6
Mar 29, 2019
Portfolio View - See all customers you are the schedule owner for.
Create Call out - Use the Portfolio view to create a call out in the field.
Create Call out - Use the Portfolio view to create a call out in the field.
2.7.5
Oct 11, 2018
General UI Improvements
Ability to annotate pictures
Ability to see other technicians nearby visits (requires back end configuration)
Ability to sync the current visit only.
Events now show in calendar list views
Number of photos bug fixed
Signature screen bug fixed
Phone number click through bug fixed.
Ability to annotate pictures
Ability to see other technicians nearby visits (requires back end configuration)
Ability to sync the current visit only.
Events now show in calendar list views
Number of photos bug fixed
Signature screen bug fixed
Phone number click through bug fixed.
2.5.2
Jan 29, 2018
Bug Fixes:
Fixed completed offline jobs reporting as open after upload.
Fixed issue where pick lists defaulted to first value in the list.
Features:
Improved offline capabilities.
Inspection item search
Improved image capture
Standard compliance settings
Last visit remembered in sidebar
Fixed completed offline jobs reporting as open after upload.
Fixed issue where pick lists defaulted to first value in the list.
Features:
Improved offline capabilities.
Inspection item search
Improved image capture
Standard compliance settings
Last visit remembered in sidebar
2.2.16
Nov 17, 2017
Signature and upload button is fixed
2.2.13
Oct 21, 2017
Some enhancement and bug fixes
2.2.2
Apr 21, 2017
Bugs fixes and Improvements
1.0
Feb 8, 2017
ServiceTracker FAQ
Click here to learn how to download ServiceTracker in restricted country or region.
Check the following list to see the minimum requirements of ServiceTracker.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
ServiceTracker supports English, German, Portuguese, Simplified Chinese, Spanish, Turkish
