Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Shelter Mortgage Company Screenshots

iPad

iPhone

About Shelter Mortgage Company

Welcome to your mobile loan portal!

This is a quick, easy and secure way to interact with your application and loan.

Through the portal, you can access your loan application:
- Check the status of your loan
- Securely upload documents
- View a task list to complete your application
- Sign documents digitally - we call it “eSigning”

Easily manage your accounts:
- View details
- View statements
- Schedule payments

What's New in the Latest Version 3.4.0

Last updated on Jan 25, 2024

Old Versions

Additional user enhancements and bug fixes.

Version History

3.4.0

Jan 25, 2024

Additional user enhancements and bug fixes.

3.3.0

Dec 20, 2023

Additional user enhancements and bug fixes.

3.0.0

Oct 5, 2023

An optimal digital experience and top-tier security remain our top priorities for you.

Update: Biometric authentication is now available for all users for a more seamless sign in experience.

Improvements:

• Biometric Log In enabled
• Additional UI enhancements

We're always working to improve your in-app experience. Please continue to send feedback to customertechsupport@newrez.com.

2.7.2

Jul 28, 2023

Bug fix

2.7.1

Mar 20, 2023

An optimal digital experience and top-tier security remain our top priorities for you.
Update: We've enhanced the UI and app performance.
Improvements:
• Various bug fixes
• Additional UI enhancements
We're always working to improve your in-app experience. Please continue to send feedback to customertechsupport@newrez.com.

2.6.0

Sep 1, 2022

Continuously improving your digital experience, app performance, and enhancing the security features.

* Improved security with Okta login
* New payment features
* Improved experience for cancelling scheduled or recurring payments
* New servicing loan features
* Performance improvements
* New Contact Us feature
* Improved alert messages
* New design for Account Summary
* Enhanced Statement pages

Please continue to send feedback to customertechsupport@newrez.com.

2.2.0

Nov 22, 2021

We are continuously improving our digital experience and enhancing our security features. As part of this release, we've made some behind-the-scenes changes to improve app performance. In addition to the following updates,

Improvements & Bug fixes:
• File upload
• Added Pending section in 'To Do' screen
• UI improvements
• Improved error messages

We’re always working to improve our app. Please continue to send feedback to customertechsupport@newrezservicing.com

1.1

Feb 10, 2020

This release includes an update for the California Consumer Privacy Act (CCPA) regulation.

1.0

May 10, 2019

Feedback Report