SmartHome
Free
5.2.6for iPhone, iPad and more
9.5
55 Ratings
TELUS Communications Inc.
Developer
327.7 MB
Size
Mar 7, 2024
Update Date
Lifestyle
Category
4+
Age Rating
Age Rating
SmartHome Screenshots
About SmartHome
TELUS SmartHome is your simple all-in-one security, safety and smart home solution. Protect, automate and monitor your home in real-time from anywhere in the world, from any current mobile device. All you need is internet or mobile service, a TELUS SmartHome Security service plan and the smart devices you wish to install at home.
The TELUS SmartHome app offers solutions for:
· Security and safety alerts
· Interactive video monitoring
· Energy efficiency management
· Home automation
Optimize your home from wherever you are. Just tap your app, and you’ll have real time access to what’s happening at home. View your video screens or clips, change and control settings and make your home the safest and smartest it can be.
Whether you’re down the block or halfway around the world, still in bed or halfway through a busy day, TELUS SmartHome Security has you covered. The TELUS SmartHome app can send you notifications, you can instantly view your front door or living room, make and change rules to maximize energy efficiency or improve comfort, and have direct access to every security and smart home device you’ve installed.
Simple icons and easy-to-follow screens give you remote access and control. Guide a slider to dim a light, tap to chat with someone at your front door, or pre-program an early morning warm up of the house before you even open your eyes.
Note: This TELUS SmartHome app requires a compatible system, internet access and a TELUS SmartHome Security service plan. The app features and their usage varies based on the solution chosen, equipment and service plan. Visit telus.com/home-security for more information.
With the TELUS SmartHome app, you can:
· Receive real-time emails, text messages and push notifications for unexpected activity and events that matter to you
· View your property from installed video cameras
· Watch live and recorded video clips from your security cameras
· Pre-program or turn lights on or off
· Set the ideal temperature on your smart thermostat
· Search your complete event history
· View and speak remotely to a visitor at your front door
How the TELUS SmartHome helps you stay connected to home:
· Know instantly when your kids are home from school
· Arm your system and lock up from anywhere or automatically as you leave the house
· Know when service people arrive or leave
· Be alerted when the garage door is left open
· Receive a notification your medicine or liquor cabinet has been opened
· Know if someone changes your thermostat settings
· Be alerted if someone attempts to log on to your account
· And much more!
The TELUS SmartHome app offers solutions for:
· Security and safety alerts
· Interactive video monitoring
· Energy efficiency management
· Home automation
Optimize your home from wherever you are. Just tap your app, and you’ll have real time access to what’s happening at home. View your video screens or clips, change and control settings and make your home the safest and smartest it can be.
Whether you’re down the block or halfway around the world, still in bed or halfway through a busy day, TELUS SmartHome Security has you covered. The TELUS SmartHome app can send you notifications, you can instantly view your front door or living room, make and change rules to maximize energy efficiency or improve comfort, and have direct access to every security and smart home device you’ve installed.
Simple icons and easy-to-follow screens give you remote access and control. Guide a slider to dim a light, tap to chat with someone at your front door, or pre-program an early morning warm up of the house before you even open your eyes.
Note: This TELUS SmartHome app requires a compatible system, internet access and a TELUS SmartHome Security service plan. The app features and their usage varies based on the solution chosen, equipment and service plan. Visit telus.com/home-security for more information.
With the TELUS SmartHome app, you can:
· Receive real-time emails, text messages and push notifications for unexpected activity and events that matter to you
· View your property from installed video cameras
· Watch live and recorded video clips from your security cameras
· Pre-program or turn lights on or off
· Set the ideal temperature on your smart thermostat
· Search your complete event history
· View and speak remotely to a visitor at your front door
How the TELUS SmartHome helps you stay connected to home:
· Know instantly when your kids are home from school
· Arm your system and lock up from anywhere or automatically as you leave the house
· Know when service people arrive or leave
· Be alerted when the garage door is left open
· Receive a notification your medicine or liquor cabinet has been opened
· Know if someone changes your thermostat settings
· Be alerted if someone attempts to log on to your account
· And much more!
Show More
What's New in the Latest Version 5.2.6
Last updated on Mar 7, 2024
Old Versions
● Mobile App UX Upgrade: main menu now appears at the bottom
● Manually Triggered Warning Sounds for mobile
● Dark Mode support for iOS 14 and above operating systems
● Manually Triggered Warning Sounds for mobile
● Dark Mode support for iOS 14 and above operating systems
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Version History
5.2.6
Mar 7, 2024
● Mobile App UX Upgrade: main menu now appears at the bottom
● Manually Triggered Warning Sounds for mobile
● Dark Mode support for iOS 14 and above operating systems
● Manually Triggered Warning Sounds for mobile
● Dark Mode support for iOS 14 and above operating systems
4.21.27
Jul 12, 2023
Clip Limit Notifications (Push Notification, Usage Report, Rule Revision Recommendations) - Introducing enhanced monthly clip limit alerts—a new and improved early warning system that helps your customers spot and fix recording issues before limits are reached and rules are paused.
4.21.24
Apr 26, 2023
Dismiss severe weather alerts remotely. This feature ensures property owners are aware of severe weather (tornados, fire, and tsunamis) with the flexibility to silence and pause continued alerts. Note: All panels allow customers to pause alerts, only customers with select panels can also silence alerts.
Updated the video analytics recording rules pause durations available via Push notifications.
Updated the video analytics recording rules pause durations available via Push notifications.
4.21.15
Oct 5, 2022
Continued bug fixes and enhancements for the Places feature on iOS
Minor UI enhancements and bug fixes
Minor UI enhancements and bug fixes
4.21.13
Jul 21, 2022
What's new:
- Various accessibility enhancements to screen reader performance with our mobile apps
- Continued bug fixes and enhancements for the Places feature on iOS
- Minor UI enhancements and bug fixes
- Various accessibility enhancements to screen reader performance with our mobile apps
- Continued bug fixes and enhancements for the Places feature on iOS
- Minor UI enhancements and bug fixes
4.21.4
Mar 11, 2022
* Video Analytics push notifications now dynamically link customers to the most relevant information as it is available.
* Add, delete, and edit your geo-fences (now called "Places") via the app from your mobile device. Enable location sharing from the Location Services (formerly "Geo-Services") screen under App Settings.
* Fixed a bug on iPad where the logout button for Multi-System Access would disappear from the footer.
* Minor UI enhancements and bug fixes
* Add, delete, and edit your geo-fences (now called "Places") via the app from your mobile device. Enable location sharing from the Location Services (formerly "Geo-Services") screen under App Settings.
* Fixed a bug on iPad where the logout button for Multi-System Access would disappear from the footer.
* Minor UI enhancements and bug fixes
4.20.1
Nov 3, 2021
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com.
New this version:
• UI improvements to the Support page.
• Support for Landscape Mode.
• UI changes to the panic, police, fire, and auxiliary alarm buttons.
• Updated the UI for the date time picker for Video.
• Fixed issue where the doorbell call screen was being dismissed when the video stream times out.
• Other minor bug fixes.
New this version:
• UI improvements to the Support page.
• Support for Landscape Mode.
• UI changes to the panic, police, fire, and auxiliary alarm buttons.
• Updated the UI for the date time picker for Video.
• Fixed issue where the doorbell call screen was being dismissed when the video stream times out.
• Other minor bug fixes.
4.19.3
Sep 15, 2021
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
Small bug fixes:
- Fixed a crash that would occur during logins
- Fixed an issue where FaceID would not always show up when enabled
- Corrected behavior where notifications were still received if turned off from Device Setting while Critical Alerts are Enabled
- Fixed issue with progress bar animation not showing on Lights feature screen
- Fixed an issue where a confirmation pop up was displayed after editing a Scene without making any changes
- Corrected behavior where newly created scenes were not deleted or updated after editing
New Features:
- Under Water, you can now view your historical water usage, change your valve state, and easily view the status of all your water devices from a single feature screen
Small bug fixes:
- Fixed a crash that would occur during logins
- Fixed an issue where FaceID would not always show up when enabled
- Corrected behavior where notifications were still received if turned off from Device Setting while Critical Alerts are Enabled
- Fixed issue with progress bar animation not showing on Lights feature screen
- Fixed an issue where a confirmation pop up was displayed after editing a Scene without making any changes
- Corrected behavior where newly created scenes were not deleted or updated after editing
New Features:
- Under Water, you can now view your historical water usage, change your valve state, and easily view the status of all your water devices from a single feature screen
4.19
Jul 27, 2021
- Added Video Analytics setup to camera enrolment steps
- Fixed iPad UI issue impacting the display of remote temperature sensors.
- Fixed issue with Siri Shortcut lights command not working as expected for logins associated with multiple systems.
- Fixed minor UI issue when editing geofence radius during new user setup.
- Minor changes to the UI on the Notifications page
- Fixed iPad UI issue impacting the display of remote temperature sensors.
- Fixed issue with Siri Shortcut lights command not working as expected for logins associated with multiple systems.
- Fixed minor UI issue when editing geofence radius during new user setup.
- Minor changes to the UI on the Notifications page
4.18.2
Jun 16, 2021
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
New this version:
- Control locks with new Siri Voice shortcuts
- Please note: when setting up your Siri shortcut, ensure that the phrase you use when speaking to Siri is exactly the same as the phrase you type when creating your prompt.
- Manage Devices Screen: Edit, rename, and remove smartphones, cameras, and other devices that are on your account in the mobile app.
- Minor bug fixes and enhancements
New this version:
- Control locks with new Siri Voice shortcuts
- Please note: when setting up your Siri shortcut, ensure that the phrase you use when speaking to Siri is exactly the same as the phrase you type when creating your prompt.
- Manage Devices Screen: Edit, rename, and remove smartphones, cameras, and other devices that are on your account in the mobile app.
- Minor bug fixes and enhancements
4.17
Dec 8, 2020
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
New this version:
- Holiday Feature: Catch Santa in action while visiting your home on your cameras.
- Control all lights and plugs at once with new Siri Voice Shortcuts
New this version:
- Holiday Feature: Catch Santa in action while visiting your home on your cameras.
- Control all lights and plugs at once with new Siri Voice Shortcuts
4.16
Nov 18, 2020
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
New this version:
- Control lights with new Siri Voice Shortcuts
- Quick Action Shortcuts for Doorbells. Users with doorbells can now set up a Quick Action from the SmartHome app launcher icon on their Home Screen.
New this version:
- Control lights with new Siri Voice Shortcuts
- Quick Action Shortcuts for Doorbells. Users with doorbells can now set up a Quick Action from the SmartHome app launcher icon on their Home Screen.
4.14
Sep 26, 2020
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
New this version:
- Easily add your SmartHome sensor by scanning the QR code instead of entering the ID number
- During the installation process or after when a user wants to add a new sensor, you can now capture the Sensor ID number by using the app to take
a photo of the QR code.
- Access Doorbell Actions from the Doorbell Camera Feed
- When opening up the Doorbell Camera feed to view live video, control the following states and devices:
- Arming/Disarming
- Locking/Unlocking
- Lights
- Garage Doors
- Minor bug fixes and enhancements
New this version:
- Easily add your SmartHome sensor by scanning the QR code instead of entering the ID number
- During the installation process or after when a user wants to add a new sensor, you can now capture the Sensor ID number by using the app to take
a photo of the QR code.
- Access Doorbell Actions from the Doorbell Camera Feed
- When opening up the Doorbell Camera feed to view live video, control the following states and devices:
- Arming/Disarming
- Locking/Unlocking
- Lights
- Garage Doors
- Minor bug fixes and enhancements
4.13
Aug 17, 2020
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
New this version:
- Siri Shortcuts for Video: iOS users can now get quick, hands-free access to live streams from their video and doorbell cameras.
- Clickable Trouble Conditions: Enhanced trouble conditions help users understand and resolve select issues within their SmartHome system.
- Minor Bug Fixes
New this version:
- Siri Shortcuts for Video: iOS users can now get quick, hands-free access to live streams from their video and doorbell cameras.
- Clickable Trouble Conditions: Enhanced trouble conditions help users understand and resolve select issues within their SmartHome system.
- Minor Bug Fixes
4.11.3
Jun 11, 2020
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
New this version:
● Critical Alerts: Never miss an important alarm even when your phone is in Do Not Disturb or Silent mode. With Push Notifications enabled for Alarm Events, turn on Critical Alerts to receive these alerts as well.
● Save and Share Highlights: Now you can easily share Highlight videos of funny and interesting moments captured on your cameras from the SmartHome App. After your Highlights are finished playing, you’ll be able to select either “Download Clips” or “Share Clips” to share these videos with friends and family.
● Multi-Account Swipe: Now users who have multiple linked SmartHome accounts can easily swipe between different accounts from the top of their app home screen.
● Grouped iOS Notifications: Multiple Push Notifications of the same category will now be grouped on your iOS device’ home screen.
Add Devices: You can now easily add devices to your SmartHome account when first setting up your security system, or afterwards from the sidebar menu.
Minor Small Bug Fixes:
● Fixed keyboard issue when creating/editing a Scene name
● Fixed link from iOS Settings page that takes you to the Notification Settings in the app
● Resolved scrolling issue on Video Feature screen if one camera is zoomed in
● Resolved an issue that created an issue when installing Doorbell Cameras
New this version:
● Critical Alerts: Never miss an important alarm even when your phone is in Do Not Disturb or Silent mode. With Push Notifications enabled for Alarm Events, turn on Critical Alerts to receive these alerts as well.
● Save and Share Highlights: Now you can easily share Highlight videos of funny and interesting moments captured on your cameras from the SmartHome App. After your Highlights are finished playing, you’ll be able to select either “Download Clips” or “Share Clips” to share these videos with friends and family.
● Multi-Account Swipe: Now users who have multiple linked SmartHome accounts can easily swipe between different accounts from the top of their app home screen.
● Grouped iOS Notifications: Multiple Push Notifications of the same category will now be grouped on your iOS device’ home screen.
Add Devices: You can now easily add devices to your SmartHome account when first setting up your security system, or afterwards from the sidebar menu.
Minor Small Bug Fixes:
● Fixed keyboard issue when creating/editing a Scene name
● Fixed link from iOS Settings page that takes you to the Notification Settings in the app
● Resolved scrolling issue on Video Feature screen if one camera is zoomed in
● Resolved an issue that created an issue when installing Doorbell Cameras
4.10.11
Dec 10, 2019
We are always making improvements to the TELUS SmartHome app. If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
New this version:
· Holiday Feature: Catch Santa in action while visiting your home on your cameras.
· Bug Fixes and General Improvements:
· Fixed a bug where turning off thermostats resulted in a dash being displayed.
· Accessibility updates to menus.
New this version:
· Holiday Feature: Catch Santa in action while visiting your home on your cameras.
· Bug Fixes and General Improvements:
· Fixed a bug where turning off thermostats resulted in a dash being displayed.
· Accessibility updates to menus.
4.10.10
Oct 25, 2019
We are always making improvements to the TELUS SmartHome app. Our latest update introduces a new app icon.
If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
If you have feedback to further improve our app, please send it to smarthomeandsecurity@telus.com
4.10.7
Jul 30, 2019
Now you can setup Smart Video Alerts and access codes on the go with your mobile app
4.10.4
Jul 4, 2019
Get instant access to the most important activities of the day in the new Highlights reel on the homepage of your app
4.10.2
May 22, 2019
· Manage your notifications from a single page
· Learn more about the features we offer in the updated app tour
· Learn more about the features we offer in the updated app tour
4.9
Mar 5, 2019
- Siri shortcut (for iOS)
- Minor enhancements
- Minor enhancements
4.7.5
Nov 27, 2018
Bug fixes
4.7.4
Sep 20, 2018
Minor Bug Fixes
4.6.2
Jun 22, 2018
• Swipe to easily switch between video cameras. View multiple cameras at once on the redesigned video feature screen.
• Support for watchOS 3.1 and up allows an improved watch experience. Commands now can be sent without the phone present, as long as the watch is connected (Wi-Fi or cellular). A new app launcher watch complication allows quick app access from the watch face.(iOS only)
• Other minor enhancements/fixes.
• Support for watchOS 3.1 and up allows an improved watch experience. Commands now can be sent without the phone present, as long as the watch is connected (Wi-Fi or cellular). A new app launcher watch complication allows quick app access from the watch face.(iOS only)
• Other minor enhancements/fixes.
4.6.1
May 22, 2018
• Swipe to easily switch between video cameras. View multiple cameras at once on the redesigned video feature screen.
• Support for watchOS 3.1 and up allows an improved watch experience. Commands now can be sent without the phone present, as long as the watch is connected (Wi-Fi or cellular). A new app launcher watch complication allows quick app access from the watch face.(iOS only)
• Other minor enhancements/fixes.
• Support for watchOS 3.1 and up allows an improved watch experience. Commands now can be sent without the phone present, as long as the watch is connected (Wi-Fi or cellular). A new app launcher watch complication allows quick app access from the watch face.(iOS only)
• Other minor enhancements/fixes.
SmartHome FAQ
Click here to learn how to download SmartHome in restricted country or region.
Check the following list to see the minimum requirements of SmartHome.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
Apple Watch
Requires watchOS 8.0 or later.
iPod touch
Requires iOS 15.0 or later.
SmartHome supports English, Danish, Dutch, Finnish, French, German, Hebrew, Icelandic, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Spanish, Swedish, Thai, Turkish
