Wave Service
Facility management system
Free
6.29.9for iPhone, iPod touch
Age Rating
Wave Service Screenshots
About Wave Service
Wave Service is an easy-to-use facility management system for commercial property.
With Wave Service, you can automate and simplify the day-to-day facility management processes: service and maintenance requests, inventory, scheduled inspections, entry passes, announcements, etc..
Thanks to the clear interface and intuitive navigation, both tenants and service workers can work with the app and create requests with no effort or extensive training.
Tenants can:
• Report issues in the building and create requests directly in the app or by scanning a QR code at the location
• Attach photos and add comments to their requests
• Monitor the progress on their requests
• Rate the quality of works
Service workers can:
• Receive requests immediately via push notifications
• See the full scope of their work in a convenient list
• Confirm resolution of requests in a single click
• Receive feedback on their work
Wave Service makes facility management more modern and efficient.
With Wave Service, you can automate and simplify the day-to-day facility management processes: service and maintenance requests, inventory, scheduled inspections, entry passes, announcements, etc..
Thanks to the clear interface and intuitive navigation, both tenants and service workers can work with the app and create requests with no effort or extensive training.
Tenants can:
• Report issues in the building and create requests directly in the app or by scanning a QR code at the location
• Attach photos and add comments to their requests
• Monitor the progress on their requests
• Rate the quality of works
Service workers can:
• Receive requests immediately via push notifications
• See the full scope of their work in a convenient list
• Confirm resolution of requests in a single click
• Receive feedback on their work
Wave Service makes facility management more modern and efficient.
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What's New in the Latest Version 6.29.9
Last updated on Apr 27, 2024
Old Versions
Made request history even more informative by adding new statuses: expired, sent for review, and returned for rework. Now the overdue moment is logged, and also you can easily see when and who got the request for review or rework.
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Version History
6.29.9
Apr 27, 2024
Made request history even more informative by adding new statuses: expired, sent for review, and returned for rework. Now the overdue moment is logged, and also you can easily see when and who got the request for review or rework.
6.29.8
Apr 22, 2024
Now you can get notifications about new requests and other events by email. First, your company’s administrator should activate this feature in the general settings. Then, employees can go to their profile settings, enter their email address and verify it.
6.29.6
Apr 15, 2024
Now you can get notifications about new requests and other events by email. First, your company’s administrator should activate this feature in the general settings. Then, employees can go to their profile settings, enter their email address and verify it.
6.29.3
Mar 15, 2024
Now you can get notifications about new requests and other events by email. First, your company’s administrator should activate this feature in the general settings. Then, employees can go to their profile settings, enter their email address and verify it.
6.29.2
Mar 11, 2024
Behind the “Notifications” button (the bell icon in the Requests section) you will now find notifications about changes in the status of requests and announcements. Easily filter notifications by type and mark all as read if necessary.
6.29.1
Mar 5, 2024
Behind the “Notifications” button (the bell icon in the Requests section) you will now find notifications about changes in the status of requests and announcements. Easily filter notifications by type and mark all as read if necessary.
6.29
Feb 14, 2024
Behind the “Notifications” button (the bell icon in the Requests section) you will now find notifications about changes in the status of requests and announcements. Easily filter notifications by type and mark all as read if necessary.
6.28.4
Jan 23, 2024
• Now you can copy the content of text attributes. This applies both to read-only text labels, and to multi-line and single-line text attributes when they are displayed in the read mode.
• Text attributes can now contain clickable links to external websites, email addresses and even telephone numbers.
• Text attributes can now contain clickable links to external websites, email addresses and even telephone numbers.
6.28.3
Dec 20, 2023
Introducing the new “Requests” section, which replaces the “Profile”.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
6.28.2
Dec 15, 2023
Introducing the new “Requests” section, which replaces the “Profile”.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
6.28.1
Dec 4, 2023
Introducing the new “Requests” section, which replaces the “Profile”.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
6.28
Dec 4, 2023
Introducing the new “Requests” section, which replaces the “Profile”.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
• The new “Requests” section is available to all users as a separate tab and replaces the previous “Profile”. The content of the “Requests” tab is adapted according to the user's role. Requesters can view their requests and their status. Employees and managers will see extended lists of requests for processing.
• Added a new feature – the “Notifications” button – to the “Requests” section. Very soon it will display all important events. For now, you can find there announcements and notifications about entry pass requests, if you have any.
• The “Events” section has been removed. Now all requests that previously appeared in this section will be available in “Requests” on the “Created by me” tab. This change aims to improve navigation logic and prevent misunderstandings.
6.27.6
Nov 23, 2023
Made a few internal improvements: enhanced the speed and stability of the app, fixed some bugs.
6.27.5
Nov 9, 2023
Made a few internal improvements: enhanced the speed and stability of the app, fixed some bugs.
6.27.4
Oct 23, 2023
Made a few internal improvements: enhanced the speed and stability of the app, fixed some bugs.
6.27.3
Oct 9, 2023
Made a few internal improvements: enhanced the speed and stability of the app, fixed some bugs.
6.27.2
Oct 2, 2023
Made a few internal improvements: enhanced the speed and stability of the app, fixed some bugs.
6.27
Aug 24, 2023
Fixed a few errors and bugs, improved stability of the app.
6.26.2
Jul 27, 2023
Fixed a few errors and bugs, improved stability of the app.
6.26.1
Jul 24, 2023
Fixed a few errors and bugs, improved stability of the app.
6.26
Jun 27, 2023
• Added handy search functionality to the profile. Now you can quickly find the request you need by type, by location or by specific words in any text attributes.
• If earlier only administrators could edit location cards, now you can configure editing permissions by roles.
• Status of requests that are in progress, but already overdue, is now indicated by a new icon.
• If earlier only administrators could edit location cards, now you can configure editing permissions by roles.
• Status of requests that are in progress, but already overdue, is now indicated by a new icon.
6.25.9
Jun 19, 2023
• The currency symbol is now displayed for the currency attribute.
• Supported the documents attribute when editing location cards, so now you can easily add or delete documents for a specific location.
• Fixed a few minor bugs.
• Supported the documents attribute when editing location cards, so now you can easily add or delete documents for a specific location.
• Fixed a few minor bugs.
6.25.8
Jun 7, 2023
• Now administrators can edit location cards from a mobile app.
• For the price attribute, the decimal separator is automatically displayed either as a dot (19.99) or a comma (19,99) depending on the region.
• Fixed a few minor errors.
• For the price attribute, the decimal separator is automatically displayed either as a dot (19.99) or a comma (19,99) depending on the region.
• Fixed a few minor errors.
6.25.6
May 24, 2023
• Key improvements in this release focus on service ratings. Now, along with the rating, you can leave a comment if you wish. Get more quality feedback! Both the rating and the comment will be saved in the request history.
• If an employee creates a request and then resolves it him/herself, naturally, they cannot rate this request.
• Also, it is now impossible to change the rating. Rather, it is possible, but only after the request is reopened and resolved again.
• If an employee creates a request and then resolves it him/herself, naturally, they cannot rate this request.
• Also, it is now impossible to change the rating. Rather, it is possible, but only after the request is reopened and resolved again.
6.25.5
May 5, 2023
• Key improvements in this release focus on service ratings. Now, along with the rating, you can leave a comment if you wish. Get more quality feedback! Both the rating and the comment will be saved in the request history.
• If an employee creates a request and then resolves it him/herself, naturally, they cannot rate this request.
• Also, it is now impossible to change the rating. Rather, it is possible, but only after the request is reopened and resolved again.
• If an employee creates a request and then resolves it him/herself, naturally, they cannot rate this request.
• Also, it is now impossible to change the rating. Rather, it is possible, but only after the request is reopened and resolved again.
Wave Service FAQ
Click here to learn how to download Wave Service in restricted country or region.
Check the following list to see the minimum requirements of Wave Service.
iPhone
Requires iOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
Wave Service supports English, Russian
