SODALIS
SOFTWARE FOR SERVICE
Free
4.23.8for iPhone, iPad and more
Age Rating
SODALIS Screenshots
About SODALIS
Available for the SODALIS platform and related sites hosted by Beeware GmbH. You need to have an account to be able to use the app.
Troubleshooting frequently requires the know-how of experts. Instead of long travel and wait times until they have arrived on-site, SODALIS offers centralized functions for mobile collaboration. This makes your team a rapid deployment force with a direct connection to the knowledge of the experts.
The mobile solutions from SODALIS provide optimal support for your Field Service Management. Thanks to the app, all the important information and documents for the assignment are available on-site. Field service employees can consult directly with specialists and other project participants.
SODALIS offers modern solutions for your maintenance and servicing concepts. With digital and mobile processes, you can boost your long-term service quality and your overall plan effectiveness – easily and reliably.
Troubleshooting frequently requires the know-how of experts. Instead of long travel and wait times until they have arrived on-site, SODALIS offers centralized functions for mobile collaboration. This makes your team a rapid deployment force with a direct connection to the knowledge of the experts.
The mobile solutions from SODALIS provide optimal support for your Field Service Management. Thanks to the app, all the important information and documents for the assignment are available on-site. Field service employees can consult directly with specialists and other project participants.
SODALIS offers modern solutions for your maintenance and servicing concepts. With digital and mobile processes, you can boost your long-term service quality and your overall plan effectiveness – easily and reliably.
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What's New in the Latest Version 4.23.8
Last updated on Feb 25, 2020
Old Versions
Improves the performance and the stability
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
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Version History
4.23.8
Feb 25, 2020
Improves the performance and the stability
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
4.23.3
Feb 25, 2020
Improves the performance and the stability
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
4.23.1
Jan 31, 2020
Fixes some issues related to newest iOS 13, like Push Notifications
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
4.22.2
Dec 4, 2019
Fixes some issues related to stability, layout and user experience
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
4.21.1
Nov 19, 2019
In this release we improved stability greatly
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
Find additional release notes here: https://beeware.atlassian.net/servicedesk/customer/portals
4.18.1
Oct 24, 2019
Fixes some issues related to newest iOS 13, like Login and Logout
Find additional release notes here:https://beeware.atlassian.net/servicedesk/customer/portals
Find additional release notes here:https://beeware.atlassian.net/servicedesk/customer/portals
4.14.1
Oct 16, 2019
Find release notes here:https://beeware.atlassian.net/servicedesk/customer/portals
4.11.0
Oct 10, 2019
New features and improvements
Introduces Group Chat functionality
Introduces Client Version Check
Bug fixes and stability improvements
Fixes some issues related to certain network setups
Fixes some issues related to SAP Integration
Fixes some issues related to missing Contacts in Contactlist
Fixes an issue where a participant is not removed from session properly in certain situations
Known Issues
Not compatible with previous releases anymore (app versions <4.11.0). User MUST update to latest release
Introduces Group Chat functionality
Introduces Client Version Check
Bug fixes and stability improvements
Fixes some issues related to certain network setups
Fixes some issues related to SAP Integration
Fixes some issues related to missing Contacts in Contactlist
Fixes an issue where a participant is not removed from session properly in certain situations
Known Issues
Not compatible with previous releases anymore (app versions <4.11.0). User MUST update to latest release
4.1.4
Sep 16, 2019
New features and improvements
Added the possibility to configure a proxy for network communication on windows application
Added the possibility to invite users to a call or conference, while screensharing or presentation is active
Added Video and audio recording on windows application 1on1 calls
Added the possibility to configure a proxy for network communication on windows application
Added the possibility to invite users to a call or conference, while screensharing or presentation is active
Added Video and audio recording on windows application 1on1 calls
4.1.0
Sep 7, 2019
New features and improvements
Added the possibility to configure a proxy for network communication on windows application
Added the possibility to invite users to a call or conference, while screensharing or presentation is active
Added Video and audio recording on windows application 1on1 calls
Bug fixes and stability improvements
Fixes an issue with misscaled views of live streams in Windows application, related to Windows zoom
Fixed an issue that causes memory leaks
Fixes an issue with button layout in landscape orientation
Known Issues
Not compatible with previous releases anymore (app versions < 4.1). User MUST update to latest release
Added the possibility to configure a proxy for network communication on windows application
Added the possibility to invite users to a call or conference, while screensharing or presentation is active
Added Video and audio recording on windows application 1on1 calls
Bug fixes and stability improvements
Fixes an issue with misscaled views of live streams in Windows application, related to Windows zoom
Fixed an issue that causes memory leaks
Fixes an issue with button layout in landscape orientation
Known Issues
Not compatible with previous releases anymore (app versions < 4.1). User MUST update to latest release
4.0.2
Jul 20, 2019
New features and improvements
Real Time Communication is now handled by a high availabillity cluster
Bug fixes and stability improvements
Improved Performance of the Liveboard
Known Issues
Not compatible with previous releases anymore (app versions <4.0.2). User MUST update to latest release
Real Time Communication is now handled by a high availabillity cluster
Bug fixes and stability improvements
Improved Performance of the Liveboard
Known Issues
Not compatible with previous releases anymore (app versions <4.0.2). User MUST update to latest release
4.0.1
Jul 9, 2019
Hotfix for 4.0.0
4.0.587
Jun 30, 2019
New features and improvements
Improved Chat UI (to be prepared for Group Chat)
Bug fixes and stability improvements
Improved call stability and optimized connection management
Known Issues
Not compatible with previous releases anymore (app versions <4.0.0). User MUST update to latest release
Improved Chat UI (to be prepared for Group Chat)
Bug fixes and stability improvements
Improved call stability and optimized connection management
Known Issues
Not compatible with previous releases anymore (app versions <4.0.0). User MUST update to latest release
3.1000
May 24, 2019
New features and improvements
Added push notifications for chat messages
Added possibility to use several devices with the same account, so that all calls and chat messages will be synchronized
Improved UI for incoming and outgoing calls
Bug fixes and stability improvements
Improved stability of invite to call functionality
Added push notifications for chat messages
Added possibility to use several devices with the same account, so that all calls and chat messages will be synchronized
Improved UI for incoming and outgoing calls
Bug fixes and stability improvements
Improved stability of invite to call functionality
3.900
May 11, 2019
New features and improvements
- Added user avatars in video conference
- Added order names instead of order numbers
- Added user avatars in video conference
- Added order names instead of order numbers
3.800
Apr 2, 2019
New features and improvements
- Added support for web links in chat messages for all apps
- Support for the newest versions of Browsers
- Improved design and usabillity
- Improved performance of encrypting and decrypting data
Bug fixes and stability improvements
- Improved the performance of scrolling of contact list
- Improved the reliability of video call in case of unstable network conditions
- Added support for web links in chat messages for all apps
- Support for the newest versions of Browsers
- Improved design and usabillity
- Improved performance of encrypting and decrypting data
Bug fixes and stability improvements
- Improved the performance of scrolling of contact list
- Improved the reliability of video call in case of unstable network conditions
3.700
Mar 7, 2019
New features and improvements:
- Added possibility to use the SODALIS App from public stores with customer specific dedicated environment
- Improved loading of media files into chat history so that the app stays responsive to user interaction
Bug fixes and stability improvements.
- Added possibility to use the SODALIS App from public stores with customer specific dedicated environment
- Improved loading of media files into chat history so that the app stays responsive to user interaction
Bug fixes and stability improvements.
3.602
Feb 20, 2019
Bug fixes and stability improvements
- Includes Hotfix Package for the Version 3.6.1
- Includes Hotfix Package for the Version 3.6.1
3.601
Feb 2, 2019
Bug fixes and stability improvements
- Includes Hotfix Package for the Version 3.6.0
- Includes Hotfix Package for the Version 3.6.0
3.600
Jan 18, 2019
New features and improvements:
New chat with persistent and encrypted chat history
Possibility to send chat messages to the offline users
Full integration of Team Up Web with chat and video calls
New security standard based on TLS 1.2
Improved signalling mechanism
Bug fixes and stability improvements:
Compatibility issues with Window 7
Fixed layout issues
New chat with persistent and encrypted chat history
Possibility to send chat messages to the offline users
Full integration of Team Up Web with chat and video calls
New security standard based on TLS 1.2
Improved signalling mechanism
Bug fixes and stability improvements:
Compatibility issues with Window 7
Fixed layout issues
3.501
Nov 19, 2018
Bug fixes and stability improvements
3.500
Oct 12, 2018
New features:
- New input text widget to fill by service technician
- Support of portal avatars
- Change video layout according to the customer's feedback
- Sync shared sessions between browser and mobile app
Bug fixes and stability improvements:
- Fix problem with deleting shared sessions
- Improve stability in offline mode
- New input text widget to fill by service technician
- Support of portal avatars
- Change video layout according to the customer's feedback
- Sync shared sessions between browser and mobile app
Bug fixes and stability improvements:
- Fix problem with deleting shared sessions
- Improve stability in offline mode
3.402
Sep 4, 2018
Bug fixes and stability improvements.
3.4
Aug 29, 2018
All Apps:
Team Up:
- Live Boards: support of interactive sketching in scope of video call and possibility
- Multiple presenter pointer for remote support
- Remove shared conferences
Bug fixes and stability improvements.
Known Issues:
- Mobile service comments will be overwritten in case of simultaneous edit.
Team Up:
- Live Boards: support of interactive sketching in scope of video call and possibility
- Multiple presenter pointer for remote support
- Remove shared conferences
Bug fixes and stability improvements.
Known Issues:
- Mobile service comments will be overwritten in case of simultaneous edit.
3.3
Jun 28, 2018
Team UP:
- Shared conferences with non-SODALIS users
- Integration of Team Up Web
Bug fixes and stability improvements
- Shared conferences with non-SODALIS users
- Integration of Team Up Web
Bug fixes and stability improvements
SODALIS FAQ
Click here to learn how to download SODALIS in restricted country or region.
Check the following list to see the minimum requirements of SODALIS.
iPhone
Requires iOS 10.3 or later.
iPad
Requires iPadOS 10.3 or later.
iPod touch
Requires iOS 10.3 or later.
SODALIS supports English, German
