Tigerpaw Field Service
Free
0.2.32for iPhone, iPad and more
Age Rating
Tigerpaw Field Service Screenshots
About Tigerpaw Field Service
This preview of the new and improved mobile app is an add-on for existing Tigerpaw Unleashed users and requires licensing from Tigerpaw Software for activation. Not using Tigerpaw yet to run your business? Click here to learn more.
A new streamlined user-interface provides instant access to critical information, and the game-changing occasionally connected functionality will allow users to access and update tasks even in offline environments like server rooms or remote locations with limited connectivity. The app will capture your changes and updates, allowing you to seamlessly sync and retrieve data when you're back online. This sync guarantees you can continue working without any interruptions, providing peace of mind and boosting productivity.
Future State Tigerpaw Field Service App Features:
- Auto-Sync: No connection? No problem. Stay connected even when your device isn't! All your work will sync automatically when you have connectivity, avoiding interruption during field management.
- GPS integration: Simply tap an address to bring up your phone's navigation, making it easy to get to the customer on time.
- Task management: With your daily agenda and service tickets in hand, you will be able to efficiently complete each job, including starting/ending travel, starting/updating work, and scheduling/completing tasks.
- Increased Communication: Contact the customer directly from the full CRM, which will provide you with detailed opportunity, account, and contact data.
- Camera Support: Take pictures and attach them to your Tigerpaw tickets.
- Signature Capture: Clients can use their fingers to sign your service orders, allowing you to avoid conflict and get paid quickly.
- Dispatch Board Integration: Always know exactly where your technicians are right from the dispatch board.
A new streamlined user-interface provides instant access to critical information, and the game-changing occasionally connected functionality will allow users to access and update tasks even in offline environments like server rooms or remote locations with limited connectivity. The app will capture your changes and updates, allowing you to seamlessly sync and retrieve data when you're back online. This sync guarantees you can continue working without any interruptions, providing peace of mind and boosting productivity.
Future State Tigerpaw Field Service App Features:
- Auto-Sync: No connection? No problem. Stay connected even when your device isn't! All your work will sync automatically when you have connectivity, avoiding interruption during field management.
- GPS integration: Simply tap an address to bring up your phone's navigation, making it easy to get to the customer on time.
- Task management: With your daily agenda and service tickets in hand, you will be able to efficiently complete each job, including starting/ending travel, starting/updating work, and scheduling/completing tasks.
- Increased Communication: Contact the customer directly from the full CRM, which will provide you with detailed opportunity, account, and contact data.
- Camera Support: Take pictures and attach them to your Tigerpaw tickets.
- Signature Capture: Clients can use their fingers to sign your service orders, allowing you to avoid conflict and get paid quickly.
- Dispatch Board Integration: Always know exactly where your technicians are right from the dispatch board.
Show More
What's New in the Latest Version 0.2.32
Last updated on Nov 17, 2023
Old Versions
We're working hard to improve performance and add enhancements for the Tigerpaw Field Service app. Recent updates include:
- A banner now displays when you open a task associated with a service order that is locked by another user. A bug that caused this banner to display even when service orders were not locked by other users has also been fixed.
- If a service order is locked by another user when you reconnect after working offline, a message now displays that your changes did not sync.
- If there are no task-level contact details on a task, account-level details now display on the Task Hub. Primary phone number, email address, and address for the account display in the Contact section if any of those fields were not provided specifically for the task.
- Similarly, if a service order is missing a Ship-to Address or contact details, the primary account address and contact details now display in the Contact section of the Service Order Hub.
- A banner now displays when you open a task associated with a service order that is locked by another user. A bug that caused this banner to display even when service orders were not locked by other users has also been fixed.
- If a service order is locked by another user when you reconnect after working offline, a message now displays that your changes did not sync.
- If there are no task-level contact details on a task, account-level details now display on the Task Hub. Primary phone number, email address, and address for the account display in the Contact section if any of those fields were not provided specifically for the task.
- Similarly, if a service order is missing a Ship-to Address or contact details, the primary account address and contact details now display in the Contact section of the Service Order Hub.
Show More
Version History
0.2.32
Nov 17, 2023
We're working hard to improve performance and add enhancements for the Tigerpaw Field Service app. Recent updates include:
- A banner now displays when you open a task associated with a service order that is locked by another user. A bug that caused this banner to display even when service orders were not locked by other users has also been fixed.
- If a service order is locked by another user when you reconnect after working offline, a message now displays that your changes did not sync.
- If there are no task-level contact details on a task, account-level details now display on the Task Hub. Primary phone number, email address, and address for the account display in the Contact section if any of those fields were not provided specifically for the task.
- Similarly, if a service order is missing a Ship-to Address or contact details, the primary account address and contact details now display in the Contact section of the Service Order Hub.
- A banner now displays when you open a task associated with a service order that is locked by another user. A bug that caused this banner to display even when service orders were not locked by other users has also been fixed.
- If a service order is locked by another user when you reconnect after working offline, a message now displays that your changes did not sync.
- If there are no task-level contact details on a task, account-level details now display on the Task Hub. Primary phone number, email address, and address for the account display in the Contact section if any of those fields were not provided specifically for the task.
- Similarly, if a service order is missing a Ship-to Address or contact details, the primary account address and contact details now display in the Contact section of the Service Order Hub.
0.2.11
Sep 26, 2023
We've updated the Tigerpaw Field Service app to boost performance and add new features. Recent updates include:
- Edit SO Details including Brief Description, Work Requested, Work Performed, and Internal Comments.
- Time zone fixes: Tasks no longer default to Central time.
- 'Task Completed' alert now shows in the Task Hub.
- Service orders lock correctly when being viewed by another user.
- Edit SO Details including Brief Description, Work Requested, Work Performed, and Internal Comments.
- Time zone fixes: Tasks no longer default to Central time.
- 'Task Completed' alert now shows in the Task Hub.
- Service orders lock correctly when being viewed by another user.
0.2.4
Sep 18, 2023
- Active user connections are no longer incorrectly cleared for inactivity when a new user logs into the app.
- Improvements to the Task screen allow users to experience better performance when creating, editing, or viewing tasks.
- Improvements to the Task screen allow users to experience better performance when creating, editing, or viewing tasks.
0.2
Aug 31, 2023
We're working hard to improve performance and add enhancements for the Tigerpaw Field Service app, including the following updates.
- Functionality to create tasks is now available from the Menu (Add > Task) and Agenda (+ icon) screens.
- Minimizing and reopening the app no longer causes significant delay on the Agenda screen.
- Functionality to create tasks is now available from the Menu (Add > Task) and Agenda (+ icon) screens.
- Minimizing and reopening the app no longer causes significant delay on the Agenda screen.
0.1.60
Aug 4, 2023
Updated with minor enhancements and bug fixes to improve performance and stability.
0.1.50
Jul 22, 2023
Updated with minor enhancements and bug fixes to improve performance and stability.
0.1.0
Jul 6, 2023
Tigerpaw Field Service FAQ
Click here to learn how to download Tigerpaw Field Service in restricted country or region.
Check the following list to see the minimum requirements of Tigerpaw Field Service.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Tigerpaw Field Service supports English
