vAgent

Vurella Mobile Agent

Free

1.0.3for iPhone, iPod touch

Vurella

Developer

14.9 MB

Size

Aug 26, 2021

Update Date

Business

Category

Age Rating

App Store Developer Website

Age Rating

Apps in this category do not contain restricted content.

Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

vAgent Screenshots

iPhone

About vAgent

If you want to sound like a big business tomorrow, you need to sound like one today. Moving to Vurella’s ACD solution will do that by enabling your agents to professional handle inbound calls. Working with both the Alcatel-Lucent OmniPCX Office and OmniPCX Enterprise, the ACD solution offers full call centre functionality, from music on hold, to call positioning and skill-based routing.

The Agent App enables agents to accept calls while working from home, and without the need to connect to an office VPN. In addition, agents using the application can be monitored by your call centre supervisor who can visually see which agents are logged in/out, available or on a break.