Virtual Assist
Free
3.6.12for iPhone, iPad and more
Age Rating
Virtual Assist Screenshots
About Virtual Assist
Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
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What's New in the Latest Version 3.6.12
Last updated on Jan 9, 2024
Old Versions
Internal Improvements
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Version History
3.6.12
Jan 9, 2024
Internal Improvements
3.6.11
Nov 3, 2023
Updates OpenTok 2.26.1
3.6.10
Oct 10, 2023
Added Phone Number for Inquiry Calls
3.6.9
Oct 3, 2023
Internal Updates
3.6.8
Aug 28, 2023
New Direct Connect Code Feature
3.6.7
Aug 10, 2023
- Added time zone text for operating hours
- Updated order on company selection
- Updated order on company selection
3.6.6
Jul 25, 2023
Internal improvements
3.6.5
May 8, 2023
Internal improvements
3.6.4
Mar 13, 2023
Internal enhancements
3.6.3
Feb 14, 2023
Internal updates
3.6.2
Jan 23, 2023
Internal Updates
3.6.1
Jan 19, 2023
Internal Updates
3.6.0
Jan 16, 2023
Bug fixes and internal updates
3.5.7
Dec 9, 2022
Bug Fixes and Internal Improvements
3.5.6
Sep 12, 2022
bug fixes
3.5.5
Jun 21, 2022
Bug fix
3.5.3
Apr 14, 2022
new features
3.5.2
Mar 8, 2022
bug fixes.
3.5.1
Feb 28, 2022
Bug fixes; call operation enhancements
3.4.4
Dec 2, 2021
Styling changes
3.4.3
Nov 3, 2021
-Announcement for the future of VA
-Bug fixes
-Bug fixes
3.4.2
Sep 8, 2021
- Bug Fixes
3.4.1
Aug 24, 2021
- Added inquiry information for easy access to those that want to follow up on a claim
- Bug Fixes
- Bug Fixes
3.2.4
Oct 26, 2020
- Added support for newer devices
- Updated terms and conditions
- Updated user experience
- Updated terms and conditions
- Updated user experience
3.2.3
May 29, 2019
Updated App Store Images
Virtual Assist FAQ
Click here to learn how to download Virtual Assist in restricted country or region.
Check the following list to see the minimum requirements of Virtual Assist.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Virtual Assist supports English
