Volkswagen Cares Malaysia
Volkswagen Malaysia
Free
1.0.70for iPhone, iPod touch
Volkswagen Passenger Cars Malaysia
Developer
67.1 MB
Size
Apr 1, 2024
Update Date
Lifestyle
Category
17+
Age Rating
Age Rating
Volkswagen Cares Malaysia Screenshots
About Volkswagen Cares Malaysia
Elevate your ownership experience with the Volkswagen Cares app and get connected to a world of convenience, all from your smartphone. Here, you will receive access to personalised content and exclusive owner privileges via an easy-to-use interface.
Whatever the weather, whatever the journey, we are here for you.
Highlights of the app:
View your vehicle information
Conveniently manage your service bookings online
Receive and redeem curated promotions and offers, exclusively for you
Access the Volkswagen dealer network with our dealer locater feature
Download the Volkswagen Cares app now and join our family.
How to register
When launching the app for the first time after registration, you will be asked to fill in your personal information, including your vehicle’s VIN number and preferred dealer for our records. You will receive a verification code via email or SMS, which you will need to key in to complete the registration. Owners who have registered with the previous version app will need to use the same email address to access their existing information in the new app.
Privacy and security
We value your privacy, and the protection of your personal data is of utmost importance to us. Find out more about our Privacy Policy here: https://www.volkswagen.com.my/imprint/data-protection
Tell us what you think
We are constantly working on ways to enhance the ownership experience, and we can only do this with your feedback. Feel free to review the app here or get in touch with us via our social media channels. You can also email our customer care at info@vw.com.my
Volkswagen Malaysia Facebook: www.facebook.com/VolkswagenMalaysia/
Volkswagen Malaysia Instagram: www.instagram.com/volkswagenmalaysia
Whatever the weather, whatever the journey, we are here for you.
Highlights of the app:
View your vehicle information
Conveniently manage your service bookings online
Receive and redeem curated promotions and offers, exclusively for you
Access the Volkswagen dealer network with our dealer locater feature
Download the Volkswagen Cares app now and join our family.
How to register
When launching the app for the first time after registration, you will be asked to fill in your personal information, including your vehicle’s VIN number and preferred dealer for our records. You will receive a verification code via email or SMS, which you will need to key in to complete the registration. Owners who have registered with the previous version app will need to use the same email address to access their existing information in the new app.
Privacy and security
We value your privacy, and the protection of your personal data is of utmost importance to us. Find out more about our Privacy Policy here: https://www.volkswagen.com.my/imprint/data-protection
Tell us what you think
We are constantly working on ways to enhance the ownership experience, and we can only do this with your feedback. Feel free to review the app here or get in touch with us via our social media channels. You can also email our customer care at info@vw.com.my
Volkswagen Malaysia Facebook: www.facebook.com/VolkswagenMalaysia/
Volkswagen Malaysia Instagram: www.instagram.com/volkswagenmalaysia
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What's New in the Latest Version 1.0.70
Last updated on Apr 1, 2024
Old Versions
Changes to Vehicle Addition Request form:
- must select preferred dealer
- compulsory VIN number
- How to find your VIN
Changed Service Booking time selector to ensure no selections beyond office hours
Tweaks behind the scene (vehicle tagging requests now channelled to VW Dealers)
- must select preferred dealer
- compulsory VIN number
- How to find your VIN
Changed Service Booking time selector to ensure no selections beyond office hours
Tweaks behind the scene (vehicle tagging requests now channelled to VW Dealers)
Show More
Version History
1.0.70
Apr 1, 2024
Changes to Vehicle Addition Request form:
- must select preferred dealer
- compulsory VIN number
- How to find your VIN
Changed Service Booking time selector to ensure no selections beyond office hours
Tweaks behind the scene (vehicle tagging requests now channelled to VW Dealers)
- must select preferred dealer
- compulsory VIN number
- How to find your VIN
Changed Service Booking time selector to ensure no selections beyond office hours
Tweaks behind the scene (vehicle tagging requests now channelled to VW Dealers)
1.0.67
Jul 24, 2023
Updated GA4 Tracking event tags.
1.0.66
Jul 3, 2023
Implemented the new GA4 tracking as GA-UA is deprecated.
New bottom navigation bar.
Behind the scene bugfixes, tweaks and improvements.
Improvements to user interface in Vouchers page.
New bottom navigation bar.
Behind the scene bugfixes, tweaks and improvements.
Improvements to user interface in Vouchers page.
1.0.57
Oct 11, 2022
Added new Events Voucher section and functionality for support of the Volkswagen Fest 2022.
Volkswagen Fest 2022 participants will be able to RSVP and redeem in-event exclusive vouchers for freebies as well as sign up for Complimentary Vehicle Healthcheck.
Volkswagen Fest 2022 participants will be able to RSVP and redeem in-event exclusive vouchers for freebies as well as sign up for Complimentary Vehicle Healthcheck.
1.0.53
May 12, 2022
- A compulsory information status update Lightbox popup will appear in-app if the user has not selected a Preferred Dealer for any of their Volkswagen vehicles.
- Users may now delete old inbox messages.
- Users may now delete old inbox messages.
1.0.50
Nov 10, 2021
Users can now request for their cars to be added via the Home Screen.
New improved categorised view of Vouchers.
Banner on Splash screen now displayed for 5 seconds.
Various bugfixes and typo corrections.
New improved categorised view of Vouchers.
Banner on Splash screen now displayed for 5 seconds.
Various bugfixes and typo corrections.
1.0.48
Sep 25, 2021
Fixed Inbox behaviour of "No messages found"
Created a standalone Inbox section; Inbox is no longer part of Marketing panel
Unread/new message count at the various Inbox icons
Included Facebook SDK
App now detects versions and will pop up a message prompt for users who have yet to update
Vouchers display fixed, no longer displaying expired empty vouchers
Vouchers will now expire based on type and not be displayed in the App anymore
New Feature: Chatbot (with new icon).
Created a standalone Inbox section; Inbox is no longer part of Marketing panel
Unread/new message count at the various Inbox icons
Included Facebook SDK
App now detects versions and will pop up a message prompt for users who have yet to update
Vouchers display fixed, no longer displaying expired empty vouchers
Vouchers will now expire based on type and not be displayed in the App anymore
New Feature: Chatbot (with new icon).
1.0.42
Aug 18, 2021
Bugfixes for the "Your Inbox is Empty" messaging.
1.0.41
Aug 13, 2021
Fixed some content errors.
1.0.40
Aug 9, 2021
Enhanced the Vouchers Section for Voucher visuals, Descriptions and Marketing information.
Fixed the push notifications and Inbox section to display rich text in Inbox (clickable links, in-line images, formatted text).
Fixed the push notifications and Inbox section to display rich text in Inbox (clickable links, in-line images, formatted text).
1.0.35
Aug 3, 2021
- Fixed Push Notifications - Inbox Image issue
- Random bugfixes
- Updated Content and links.
- Random bugfixes
- Updated Content and links.
1.0.32
Aug 3, 2021
Fixed some issues with push notifications, and updated some content.
Fixed some spelling errors.
Standardised the app icon.
Fixed some spelling errors.
Standardised the app icon.
1.0
Jul 28, 2021
Volkswagen Cares Malaysia FAQ
Click here to learn how to download Volkswagen Cares Malaysia in restricted country or region.
Check the following list to see the minimum requirements of Volkswagen Cares Malaysia.
iPhone
Requires iOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Volkswagen Cares Malaysia supports English, Dutch, French, German, Italian, Portuguese