Connect - Live Support
Free
3.8.1for iPhone, iPad and more
9.9
5 Ratings
Boomtown Network Inc
Developer
139.7 MB
Size
24/06/2022
Update Date
Business
Category
4+
Age Rating
Age Rating
لقطات الشاشة لـ Connect - Live Support
About Connect - Live Support
Connect is simply the best way to get help with the technology at your business – both remotely and onsite. From point-of-sale to WiFi, software to hardware, we’ve got you covered.
With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:
INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.
LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.
LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtown's nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.
DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.
Ditch the sticky note of 800#'s and never sit on hold again – Connect is simply a better support experience.
Get Connect today and join the support revolution!
Lastly, for the best support experience, Connect utilizes your location. Continued use of GPS running in the background can dramatically decrease battery life.
With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:
INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.
LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.
LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtown's nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.
DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.
Ditch the sticky note of 800#'s and never sit on hold again – Connect is simply a better support experience.
Get Connect today and join the support revolution!
Lastly, for the best support experience, Connect utilizes your location. Continued use of GPS running in the background can dramatically decrease battery life.
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تحديث لأحدث إصدار 3.8.1
Last updated on 24/06/2022
الإصدارات القديمة
Support for instant MUCs in chat.
Substantial improvements in performance.
Substantial improvements in performance.
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Version History
3.8.1
24/06/2022
Support for instant MUCs in chat.
Substantial improvements in performance.
Substantial improvements in performance.
3.7.2
05/10/2020
Improved chat framework.
Improved dark mode support.
Numerous bug fixes and performance improvements.
Improved dark mode support.
Numerous bug fixes and performance improvements.
3.7.1
11/10/2019
Added support for iOS 13 and Dark Mode.
Improved chat framework.
Improved chat framework.
3.6.9
06/08/2019
Bug fixes and performance improvements.
3.6.8
26/10/2018
Fixed a problem creating a new account.
Fixed a video chat crash.
Fixed a video chat crash.
3.6.7
24/10/2018
Improvements to Japanese localization.
Improvements to chat functionality.
Minor UI fixes.
Improvements to chat functionality.
Minor UI fixes.
3.6.6
04/10/2018
Added Japanese language support and localization.
Improvements in chat and profile functionality.
Improvements in chat and profile functionality.
3.6.5
13/07/2018
Fixed a couple of nasty crashes.
Optimized app size.
Improved user feedback in some situations.
Improved display of knowledge base pages.
Optimized app size.
Improved user feedback in some situations.
Improved display of knowledge base pages.
3.6.4
30/06/2018
Improved chat room entry and exit.
Enhanced support for Japanese text.
Improved backgrounding support.
Added support for knowledge base articles in chat.
Enhanced support for Japanese text.
Improved backgrounding support.
Added support for knowledge base articles in chat.
3.6.3
16/05/2018
Bug fixes and performance improvements.
3.6.2
28/04/2018
Improvements to video chat workflow.
Improvements to text chat UI.
Fixed occasional crash during video chats.
Improvements to text chat UI.
Fixed occasional crash during video chats.
3.6.1
18/04/2018
Added support for technology/device management.
MyBusiness functionality moves under the avatar.
Features a new chat framework to improve chat stability and add prettier in-chat buttons.
Also includes the usual round of bug fixes and stability improvements.
MyBusiness functionality moves under the avatar.
Features a new chat framework to improve chat stability and add prettier in-chat buttons.
Also includes the usual round of bug fixes and stability improvements.
3.6
14/03/2018
Added support for site technology/device management.
Improved image uploads.
Various bug fixes and performance enhancements.
Improved image uploads.
Various bug fixes and performance enhancements.
3.5.1
24/02/2018
General bug fixes for improved stability.
3.5
12/01/2018
Added live annotations during video chats.
Added augmented reality functionality.
Added augmented reality functionality.
3.3
27/09/2017
Improved file selection and added support for multiple file uploads.
Added emoticon and chat button support in chat.
Bug fixes for improved stability.
Added emoticon and chat button support in chat.
Bug fixes for improved stability.
3.2.1
24/03/2017
Improved entry to chat view.
3.2
20/02/2017
Added support for multiple video conferencing platforms including Twilio.
3.1.6
03/02/2017
Minor bug fixes.
3.1.5
10/01/2017
Improved on boarding for enterprise customers.
Usability enhancements.
Usability enhancements.
3.1.4
15/11/2016
Minor bug fixes and performance enhancements.
3.1.3
25/09/2016
We fixed a couple of bugs. Just a couple though. :)
3.1.2
18/09/2016
Adds enhanced support for iOS 10.
3.1.1
26/08/2016
Now includes AppConfig support for use with Enterprise Mobile Management (EMM) systems.
Improved login/logout handling.
Improved login/logout handling.
3.1
02/08/2016
Issues now open in chat room first to allow chatbot support.
Added support for in-chat file uploads.
Added support for in-chat file uploads.
Connect - Live Support FAQ
انقر هنا لمعرفة كيفية تنزيل Connect - Live Support في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات Connect - Live Support.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Connect - Live Support هي مدعومة على اللغات English, German, Japanese, Spanish