Direct Spaces

- Fixes an issue with onboarding and team links.

- Fixes an issue where search results could be cutoff when searching for rooms.

- Improved search results
- Bug fixes

- Localization improvements
- Scheduling improvements
- Reset Filters clears search results

- Accessibility improvements
- Bug fixes

- Search filters persist while creating & managing bookings
- Navigation controls have moved to the toolbar
- "Done" button is displayed when a booking is submitted

Barcode Scanning improvements
Date picker improvements

- New onboarding
- Support for onboarding with SSO
- User profile improvements

- Better handling of large floor plans
- Improved SVG floor plan support

- Floor plans will automatically display full screen when booking a room.
- Room search display fixes
- Added support for onboarding using SSO

- Fix users getting stuck during onboarding process
- Improved floor plan support

Features & Improvements:
- Improvements to group threads
- New dashboard widget for scheduling meetings
- Improvements to floor plan display

Bugs:
- Fix authorization issue causing conversations to get stuck loading

- Streamlined experience for booking a meeting
- Improved display for smaller screen sizes
- Onboarding fixes
- Improved room search

- Onboarding bug fixes
- Add support for custom pins on floor plans

- Localization improvements
- Fixes to browse by location feature
- Improved filtering

- Login improvements
- Minor bug fixes to the calendar view

- Improvements to login flow when using external browsers.

- Improved Date & Time picker
- Bug fixes to onboarding

- Improved accessibility and VoiceOver support

- Floor plan diagrams can now be viewed full screen
- Localization improvements

- Onboarding improvements
- Added ability to share conversations
- Fixes an issue where a user is unable to unregister their device

Adding Zoom meeting support
Fix to time-slider to correct overlapping time-increment labels
Prompt users to restart on stuck conversations
Added external browser support
Display of Direct Spaces release number
Fix translations that were not rendering properly in calendar widget

- Improved floor plan support
- Minor bug fixes

- Pinch/Zoom floor plan support
- Fixes search issue

Release 2.5 Enhancements, Changes and Updates

Dashboard
A new dashboard-style home screen plays a central role in your user experience and replaces the previous conversation home screen where you returned to whenever you ended a conversation. Now, your users will be returned to the Chatboard. This dashboard feature has all the capabilities of the old home screen, but is much more versatile and powerful. Dashboard widgets can be created that can be used to display any information to you users, using real-time data, and give your users direct access to conversations. Using the dashboard in partnership with conversations gives you new ways to simplify the conversation, options, and streamline the user experience. Dashboards can also be used to organize the user experience, provide live-data visualizations and advanced input capabilities right from the dashboard screen.

User Onboarding
A new user onboarding experience has been created to improve security and add flexibility. Prior to version 2.5, a user’s onboarding experience could vary depending on whether your apps were using EMS SAML, or native authentication directly integrated with the customer's SSO. In 2.5, we’ve standardized the on-boarding process for all users regardless of the integrations or authentication method. In 2.5, we are prompting the user for an email or mobile number which becomes the identifier we use when creating their profile. Your users will also have the ability to set a display name they’d like us to use in the app and we’ve made it easier for them to connect to their assistants. We’ve implemented an alias system so you can give user friendly names to your assistants that are more obvious and discoverable by your users.

Navigation
We’ve replaced the buttons in the lower right of the screen with the avatars (the icons) for each of your assistants. Prior to version 2.5, users used the “+” button to start a new conversation with the active assistant. These controls were also used to access help and to change the assistant they were chatting with. Now in release 2.5, users will see a list of icons for all registered assistants and the only thing the buttons are used for is swapping between them. Users now start new conversations by interacting with the dashboard.

Localization
The 2.5 platform now supports localization. When using localization, text is translated dynamically based on your browsers language settings or your mobile devices localization preferences. To take advantage of localization, it must first be enabled for your assistant and then the responses must be ‘tagged’ for translation.

Help & Settings
The built-in help assistant has been updated to be easier to use and to support the new features in release 2.5. When adding assistants, users can now search for them by their aliases and no longer need to know the exact identifiers. We’ve added improved support for managing notifications and updating the users profile preferences.