Track-It! assists the help desk personnel in providing quality service to their internal and external customers.
This mobile application provides helpdesk technicians access to BMC Track-It! to review assigned requests, submit requests, and update requests. This also enables technicians to search through the knowledge base to find out solutions for issues being reported.
Fixed some bugs.
Contains some bug fixes and performance improvements.
Technicians can now create/view assets by scanning the barcode on asset with the built-in barcode scanner.
Performance improvements and fixed some bugs.
- 63.1 MB
- Update Date:
- BMC Software, Inc
Safe to Download
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