CareAware Connect Voice

• CareAware Connect Voice now supports the ability to use Volume Up, Volume Down, Accept, Reject, and End buttons on supported Bluetooth headsets.
• Connect Voice now supports the ability to upload device logs for troubleshooting purposes, as well as supporting the option to submit user feedback.
• The quality of audio for tones within CareAware Connect Voice have been improved. This includes keypad tones, as well as call action tones (i.e., end call).
• An issue has been addressed in which Call History does not clear as expected when CareAware Connect Voice is swiped away and CareAware Connect Messenger is logged out.
• The Mute button on the in-call screen is now disabled until the call is established.
• Additional custom device configurations have been added within CareAware iCommand.

• Connect Voice and Messenger user session management has been optimized to support advancements in the iOS operating system.
• An issue has been addressed in which calls would disconnect if one user terminated the application during an active call.

• Resolved an issue where the number of missed calls will occasionally not display accurately on the Recents tab.
• The speed dial screen is no longer stuck as a loading screen when the user is not provisioned.
• Resolved an issue where the ringback tone does not continue to play for the entire duration while attempting to reach another device.

Improved the ability to maintain connectivity when Connect Voice is not the active application.

Users no longer experience a delay in call audio when answering or receiving a call.

• Users no longer receive a missed call notification for a call they've recently answered.
• Connect Voice now automatically launches in the background after successfully logging in to Connect Messenger.
• The call waiting tone and frequency have been optimized.
• Connect Voice for iOS now supports the ability to place and receive Connect Voice calls when multiple independent communication clusters are in use.
• Multiple improvements have been made to enhance the notification of connectivity status changes in the app.
• The speed dial list is now refreshed following a user login or logout.
• The application name now displays correctly throughout the app.
• Improved the audio performance after ending a call and immediately accepting a new call.
• The speaker phone state is maintained when taking a call off hold.
• An issue has been addressed which in some cases prevented the speaker phone from functioning properly if enabled immediately after a call is placed.

Users no longer experience a disconnection while maintaining Wi-Fi connectivity.

• Improvements have been made to the outgoing Caller ID when placing a call.
• When the keypad is not populated, double tapping the call button will populate the keypad with the last dialed number.
• Multiple connectivity improvements have been made.
• Multiple improvements have been made to active calls and how calls are ended.
• Multiple troubleshooting improvements have been implemented
• Multiple end call issues have been addressed.
• Multiple issues have been addressed which caused the application to unexpectedly terminate.
• The first incoming call after the application is terminated now displays in the call history.

• Users can now utilize the applications Call History. This allows users to view incoming, outgoing and missed calls devices/users make and receive. • Configured Speed Dial contacts will now be easily accessible for users based on the device's location. • A Loss of Connectivity notification will be posted when the application loses connectivity. • Call Transfer is now available, allowing users to transfer other call participants to a new destination. • Multiple sound improvements have been made to enhance the user experience.