Channel Talk
All-In-One Business Messenger
Free
8.30.0for iPhone, iPad and more
Age Rating
Channel Talk Screenshots
About Channel Talk
Live Chat & Team Communication
Stay in sync with your customers wherever you go.
Channel brings live chat to a whole new level. Engage your customers with new promotions, answer their questions, make recommendations, and ultimately increase sales opportunities. Work with your team to bring the best customer service and experience right on your website.
Channel allows you to:
- Communicate with your customers
- Message and collaborate with your team
- Manage and utilize CRM and visitor list in real-time
- Search Messages
Stay in sync with your customers wherever you go.
Channel brings live chat to a whole new level. Engage your customers with new promotions, answer their questions, make recommendations, and ultimately increase sales opportunities. Work with your team to bring the best customer service and experience right on your website.
Channel allows you to:
- Communicate with your customers
- Message and collaborate with your team
- Manage and utilize CRM and visitor list in real-time
- Search Messages
Show More
What's New in the Latest Version 8.30.0
Last updated on Apr 17, 2024
Old Versions
Sound effects have been added to Meet!
- Sound effects will play when connecting with a DM or a customer during a Meet.
- Sound effects will also play when the Meet ends.
Enhanced security measures have been implemented internally!
Additionally, various other bugs have been fixed!
- Sound effects will play when connecting with a DM or a customer during a Meet.
- Sound effects will also play when the Meet ends.
Enhanced security measures have been implemented internally!
Additionally, various other bugs have been fixed!
Show More
Version History
8.30.0
Apr 17, 2024
Sound effects have been added to Meet!
- Sound effects will play when connecting with a DM or a customer during a Meet.
- Sound effects will also play when the Meet ends.
Enhanced security measures have been implemented internally!
Additionally, various other bugs have been fixed!
- Sound effects will play when connecting with a DM or a customer during a Meet.
- Sound effects will also play when the Meet ends.
Enhanced security measures have been implemented internally!
Additionally, various other bugs have been fixed!
8.29.0
Apr 17, 2024
Sound effects have been added to Meet!
- Sound effects will play when connecting with a DM or a customer during a Meet.
- Sound effects will also play when the Meet ends.
Enhanced security measures have been implemented internally!
Additionally, various other bugs have been fixed!
- Sound effects will play when connecting with a DM or a customer during a Meet.
- Sound effects will also play when the Meet ends.
Enhanced security measures have been implemented internally!
Additionally, various other bugs have been fixed!
8.28.1
Apr 13, 2024
We fixed bugs and enhanced features.
8.28.0
Apr 11, 2024
Now supports SAML sign-in.
8.27.0
Apr 4, 2024
The Command feature has been released.
8.26.2
Mar 27, 2024
We fixed bugs and enhanced features.
8.26.1
Mar 22, 2024
Rebranding has been applied.
8.26.0
Mar 21, 2024
Rebranding has been applied.
8.25.2
Mar 15, 2024
We fixed bugs and enhanced features.
8.25.1
Mar 14, 2024
The Meet feature has been improved.
- You can now communicate with customers via voice or video without a phone number.
- Both managers and customers can share screens.
- Meet is also available in team chat.
- You can now communicate with customers via voice or video without a phone number.
- Both managers and customers can share screens.
- Meet is also available in team chat.
8.25.0
Mar 14, 2024
Meet feature has been improved. Try out even more diverse features.
- You can now communicate with users through voice or video without needing a phone number.
- Screen sharing is now available for both managers and users.
- Meet is now possible within Team chats.
Various other features have also been updated.
- You can now communicate with users through voice or video without needing a phone number.
- Screen sharing is now available for both managers and users.
- Meet is now possible within Team chats.
Various other features have also been updated.
8.24.0
Feb 29, 2024
We fixed bugs and enhanced features.
8.23.0
Feb 22, 2024
버그를 수정하고, 내부적으로 개선을 진행했습니다.We fixed bugs and enhanced features.
8.22.0
Feb 20, 2024
We fixed bugs and enhanced features.
8.21.0
Feb 15, 2024
Multi-channel setting has been released.
A planning change for permission segmentation and user chat list has been applied.
A planning change for permission segmentation and user chat list has been applied.
8.20.0
Feb 8, 2024
We fixed bugs and enhanced features.
8.19.0
Jan 31, 2024
We fixed bugs and enhanced features.
8.18.0
Jan 17, 2024
User tag feature has been enhanced. Now, You can check and set new user tags categorized by color.
8.17.0
Jan 9, 2024
Minor bug fix and improved performance.
8.16.0
Dec 28, 2023
The holiday setting function has been added.
8.15.0
Dec 21, 2023
- The post-conversation process is being updated. Please set tags and descriptions when putting the consultation on hold/finishing it.
- During the post-conversation process, ChannelTalk AI will provide a summary of the consultation and recommend consultation tags.
- The ChannelTalk consultation summary will be saved in the [Consultation Description] field.
- When using Meet, the Meet summary after the call will display the ChannelTalk consultation summary content.
- During the post-conversation process, ChannelTalk AI will provide a summary of the consultation and recommend consultation tags.
- The ChannelTalk consultation summary will be saved in the [Consultation Description] field.
- When using Meet, the Meet summary after the call will display the ChannelTalk consultation summary content.
8.14.1
Dec 15, 2023
Minor bug fix and improved performance.
8.14.0
Dec 14, 2023
Minor bug fix and improved performance.
8.13.0
Dec 4, 2023
Chat tag limit has been increased.
Additionally, in Meet, an improvement has been made to sound a warning tone when microphone permission is not granted
Minor bug fix and improved performance.
Additionally, in Meet, an improvement has been made to sound a warning tone when microphone permission is not granted
Minor bug fix and improved performance.
8.12.0
Nov 21, 2023
Improved readability of event attribute values.
Business certification fields have been updated.
Minor bug fix and improved performance.
Business certification fields have been updated.
Minor bug fix and improved performance.
Channel Talk FAQ
Click here to learn how to download Channel Talk in restricted country or region.
Check the following list to see the minimum requirements of Channel Talk.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
Channel Talk supports English, Japanese, Korean
