5.1.5
2022-06-25
• Maintenance Updates
ALERT: Cisco CTS version 5.1.5 is now available. Please upgrade to the new version to update login security features.
5.1.4
2020-11-29
• Maintenance Updates
ALERT: Cisco CTS version 5.1.4 is now available. Please upgrade immediately to the new version to update login security features.
5.1.3
2020-10-20
• Bug fixes and minor improvements
5.1.2
2020-05-27
• Login security upgrades
• Minor Bug fixes
ALERT: Cisco CTS version 5.1.2 is now available. Please upgrade immediately to the new version to update login security features.
5.1.1
2020-04-09
• Barcode Scanner upgrade
• Updated User Guide
• Minor Bug fixes
ALERT: Cisco CTS version 5.1.1 is now available. Versions prior to CTS 5.0 are no longer supported. If you have not already done so, please upgrade immediately.
5.1
2020-02-15
• Bug fixes and minor improvements
5.0.1
2020-02-07
What’s New in 5.0.1
• Bug fixes
5.0
2019-12-06
• New and improved authentication process based on Cisco security policies
• Enhancements & Bug fixes
4.2.4
2019-11-08
Bug fixes
4.2.3
2019-10-28
• Maintenance Updates
4.2.2
2019-09-21
iOS13 OS support changes
4.2.1
2019-09-09
Pagination for Contracts
SSH/Telnet Client tool deprecated
Bug fixes and minor improvements
4.2
2019-07-08
• Feature to allow guest users access to view, search and update their WebEx related cases
• Miscellaneous UI/UX enhancements and bug fixes
4.1.8
2019-04-26
Minor maintenance fixes
4.1.6
2019-03-05
• Maintenance Updates
4.1.5
2019-02-17
• Bug Fixes and updates
4.1.4
2018-12-18
What’s New in 4.1.4
• Manage your devices using “My Devices” on Home screen
• Minor UI fixes and updates
• Bug Fixes
4.1.3
2018-09-24
What’s New in version 4.1.3
• Built with XCode10 and support of iOS 12
• Bug fixes and updates
4.1.2
2018-06-29
What’s New in v 4.1.2
• Bug fixes and updates
4.1.1
2018-04-10
What’s New in v 4.1.1
• Bug fixes and updates
4.1
2018-03-13
What's New in v4.1
• Added integration with several 3rd party Password Managers
• UI improvements
• Minor bug fixes
4.0.2
2017-12-21
What's New in v4.0.2
• Bug Fix for Bar Code Scanner
4.0.1
2017-12-13
What's New in v4.0.1
• New client build with XCode9
• Update openssl library
4.0
2017-11-13
What's New in v4.0
• Option to email Service Request, RMA, and Bug details to colleagues
• Inject user's credentials when loading content within our In-App Browser
• Select/copy/paste details from a Service Request, RMA or Bug detail screen
• Miscellaneous bug and UI fixes
3.19.2
2017-10-12
• Deprecated Cisco Service Request email trending service
• Several minor tweaks to ensure clients continue to run smoothly
3.19
2017-08-15
This release contains improvements to Cisco Service Request search, bug fixes, and performance enhancements to help improve your overall experience.
If you find the app useful, have suggestions for enhancements, or just want to say "Hi!", please leave a review and let us know!
3.18
2017-04-25
Several minor UI enhancements including:
* Jump to the latest Service Request (SR) note by tapping the "Latest Update" section
* Increased possible SR Search results to 1,000 records
* More forgiving SR or RMA search by SR/RMA Number
* Minor UI enhancements
3.17.2
2017-01-11
Minor bug fix for Cisco Employee access
3.17.1
2016-12-23
Minor bug fix to address a login issue impacting a small number users.
3.17
2016-12-14
What's New in v3.17
• Dropped support for iOS8
• Added support for Cisco Field Notice mobile push notifications
• Added one time option to adjust mobile push notification settings after login
• Minor code cleanup/maintenance
3.16.1
2016-10-11
• "My Notifications" stores your support case related mobile push notifications over the prior 30 days. You can either jump to the case from the notification, mark notifications read, or delete them from "My Notifications"
• Subscribe to Support Case Trending emails within "Settings". When you open a support case, we will look up the most referenced bugs, error messages and Cisco Support Community references related your device, and send an email with all the relevant links to the specified email address(es). The email may prove helpful debugging your current situation, or may give you new insights to other areas to investigate.
• More than 450 Cisco Validated Design docs are now available under "Product Information". The number of categories with new documents since your last visit will be displayed on the Home screen. Control which categories are tracked within "Settings" under "New Content Notifications".
• Minor bug fixes and UI enhancements... after all... the little things matter!
3.16.01
2016-09-19
Bug fix to address an issue for clients running on iOS10 based devices not being able to launch the app, and be redirected to the related content.
3.16
2016-09-06
• Diagnose Jabber issues with the VCS Service Checker in Tools
• Streamlined app launch when tapping a notification when the app is in the background
• Updated links to latest version of Support Case Manager when support case search results in too many records
• Minor UI/UX tweaks and bug fixes
3.15.2
2016-07-26
- Updates to Registration and Password Recovery Links
- Added facility to help debug login issues
3.15.1
2016-06-29
Squashing some minor bugs that found their way into the client.
Love the app? Let us know. Please consider leaving a review or rate the app in the appstore. Your feedback is used to help drive new feature development.
3.15
2016-06-21
What's New:
• Cisco Support Communities is back!
• 3D Touch "Quick Actions" to open Support Requests, view My Open Cases, Check Device Coverage and access My Devices
• 3D Touch "Peek and Pop" support for viewing Support Requests and Case Notes
• Updated look and feel throughout the app
Love the app? Let us know. Your feedback and reviews help drive new features in the app.
3.14
2016-04-19
What's New
• UI/UX updates including a new look, larger text, and improved screen layouts.
• Access to Contract Renewal, Last Day of Support, and End of Life Reports in My Devices.
• Some behind the scenes work fixing bugs & updating some backend APIs.
3.13.1
2016-03-10
New Features:
- Added Split-View and Slide-Over multi-tasking support for compatible iPhones and iPads
- Added TechwiseTV, Innovation, Cloud, and Enterprise Networking RSS Feeds
- Moved TAC Security Podcast to RSS Feed Security Section
- Removed unsupported or hardly accessed RSS Feeds
- SSH/Telnet Client updates in Tools
- General UI/UX and bug cleanup