Dashly
Chat with your customers
Free
1.31.0for iPhone, iPod touch
Age Rating
Dashly Screenshots
About Dashly
Stay connected with your customers and assist them on-the-go with the Dashly mobile app.
Dashly is a platform that can help you: Collect more qualified leads from your traffic without requiring coding skills for setup. Convert website visitors into buyers. Boost your funnel conversion rates from sign-up to payment.
With Dashly's mobile app, you can answer user questions on-the-go. Here's how:
- Help customers choose a product or understand your app You can send product photos, interface screenshots, and documents using the mobile app.
- Stay connected with your customers even when you're away from the computer All user requests from your live chat, social networks, and messaging apps are now available on your smartphone. Filter conversations by operators, tags, and status.
- See the context of the conversation Open the lead card to find contact information, location, conversation history, and other relevant information. You can also add new data to the lead card.
- Answer user questions faster Send saved replies to frequently asked questions and keep track of what a user is typing before they hit send.
- Never miss customer messages Set up push notifications for incoming messages so you don't miss anything important.
- Easily switch from web to mobile and back, and continue the conversation where you left off
Your online and offline statuses and conversation history are synced across all devices and browsers. Before using the app, you need to sign up on dashly.io and install our script on your website. Thank you for choosing Dashly! Best regards, Dashly team
Dashly is a platform that can help you: Collect more qualified leads from your traffic without requiring coding skills for setup. Convert website visitors into buyers. Boost your funnel conversion rates from sign-up to payment.
With Dashly's mobile app, you can answer user questions on-the-go. Here's how:
- Help customers choose a product or understand your app You can send product photos, interface screenshots, and documents using the mobile app.
- Stay connected with your customers even when you're away from the computer All user requests from your live chat, social networks, and messaging apps are now available on your smartphone. Filter conversations by operators, tags, and status.
- See the context of the conversation Open the lead card to find contact information, location, conversation history, and other relevant information. You can also add new data to the lead card.
- Answer user questions faster Send saved replies to frequently asked questions and keep track of what a user is typing before they hit send.
- Never miss customer messages Set up push notifications for incoming messages so you don't miss anything important.
- Easily switch from web to mobile and back, and continue the conversation where you left off
Your online and offline statuses and conversation history are synced across all devices and browsers. Before using the app, you need to sign up on dashly.io and install our script on your website. Thank you for choosing Dashly! Best regards, Dashly team
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What's New in the Latest Version 1.31.0
Last updated on Apr 18, 2024
Old Versions
In the new version, we focused on improving the main screen of the application - the list of conversations:
- We updated the design of the list to make it even more attractive and functional.
- Completely overhauled filters and added message search to improve the process of finding the necessary conversations and quickly responding to them.
- We updated the design of the list to make it even more attractive and functional.
- Completely overhauled filters and added message search to improve the process of finding the necessary conversations and quickly responding to them.
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Version History
1.31.0
Apr 18, 2024
In the new version, we focused on improving the main screen of the application - the list of conversations:
- We updated the design of the list to make it even more attractive and functional.
- Completely overhauled filters and added message search to improve the process of finding the necessary conversations and quickly responding to them.
- We updated the design of the list to make it even more attractive and functional.
- Completely overhauled filters and added message search to improve the process of finding the necessary conversations and quickly responding to them.
1.30.0
Jan 22, 2024
We’ve released an update that majorly improves communication within the app:
- Bug Fixes: Conversations are now more stable and reliable.
- Updated Interface: Enhanced user experience with conversation and lead information.
- No More Message Duplication: Errors in message sending have been eliminated.
- Bot Reply Copying: The issue with copying bot replies has been resolved.
- Bug Fixes: Conversations are now more stable and reliable.
- Updated Interface: Enhanced user experience with conversation and lead information.
- No More Message Duplication: Errors in message sending have been eliminated.
- Bot Reply Copying: The issue with copying bot replies has been resolved.
1.29.3
Jan 9, 2024
Bug fix
1.29.2
Nov 30, 2023
- Revamped Agent Profile Screen: Fully redesigned design and functionality of the agent profile screen to simplify management and access to agent information. Working with the profile has become even more convenient!
- Bug Fixes: Fixed minor bugs for more stable application performance.
- Bug Fixes: Fixed minor bugs for more stable application performance.
1.29.1
Nov 3, 2023
Fixed some bugs and improved performance. Also, removed application crash on older OS versions
1.29.0
Oct 23, 2023
Updates in Dashly app:
- Improvements in the lead card: working with user information is now more convenient and efficient.
- Conversations: fixed minor errors for more effective communication with customers
- Improvements in the lead card: working with user information is now more convenient and efficient.
- Conversations: fixed minor errors for more effective communication with customers
1.28.2
Oct 12, 2023
To give you something to cheer about on this gray october day, we've brought you a new update. We've worked on the bugs and here's what we have on board:
- We've redesigned the mechanism responsible for notifications. Now they will come noticeably faster, as well as reduced the probability of losses
- We have put back in place the lost search for articles in the Knowledge Base
- Fixed a lot of minor bugs related to copying and sending messages
Translated with www.DeepL.com/Translator (free version)
- We've redesigned the mechanism responsible for notifications. Now they will come noticeably faster, as well as reduced the probability of losses
- We have put back in place the lost search for articles in the Knowledge Base
- Fixed a lot of minor bugs related to copying and sending messages
Translated with www.DeepL.com/Translator (free version)
1.28.1
Sep 20, 2023
Fixed a few small but unpleasant bugs
1.28.0
Jul 24, 2023
- Updated the entire conversation card.
- Added notification schedule. Now, you can customize the app so that push notifications don’t bother you when you don’t want them to.
- Brought back the saving of written but not sent messages. Now, if you leave a conversation while writing a message, you won’t lose the text you’ve already written.
- Also fixed a few small but unpleasant bugs.
- Added notification schedule. Now, you can customize the app so that push notifications don’t bother you when you don’t want them to.
- Brought back the saving of written but not sent messages. Now, if you leave a conversation while writing a message, you won’t lose the text you’ve already written.
- Also fixed a few small but unpleasant bugs.
1.27.0
May 18, 2023
We did 100% update of the dialogs screen: all messages, text filed with saved replies, knowledge base, slash commands, etc.
Thus, you'll have a better customer communication experience, and we can fix bugs and add new features faster.
Thus, you'll have a better customer communication experience, and we can fix bugs and add new features faster.
1.26.1
Mar 22, 2023
A minor update:
- Improved service security
- Fixed a few bugs
- Improved service security
- Fixed a few bugs
1.26.0
Mar 10, 2023
A minor update:
- Improved service security
- Fixed a few bugs
- Improved service security
- Fixed a few bugs
1.25.9
Feb 27, 2023
While we’re doing a lot of work to update the app, here is a minor release with bug fixes:
- Fixed a bug with the display of user properties;
- Fixed an error with notes saving in the lead card;
- Fixed a bug that didn't let you log out of your account;
- Other minor bugs and crashes.
- Fixed a bug with the display of user properties;
- Fixed an error with notes saving in the lead card;
- Fixed a bug that didn't let you log out of your account;
- Other minor bugs and crashes.
1.25.8
Nov 17, 2022
1.25.8:
Little bugs fix
1.25.7:
We considered the feedback and fixed a lot of bugs! Thank you :) Here's what works better now:
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
Little bugs fix
1.25.7:
We considered the feedback and fixed a lot of bugs! Thank you :) Here's what works better now:
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
1.25.7
Nov 9, 2022
We considered the feedback and fixed a lot of bugs! Thank you :) Here's what works better now:
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
- No more lags in the conversation section, even if you talk to a lot of users.
- By clicking the push notification, your users will go to a specific conversation, not just the app.
- If your agents share links to conversations and follow them, they won't see an error — everything works correctly.
Important: Now, if you have any issues with push notifications, you can enable sending data to developers in your profile. This way we will track and fix bugs faster.
1.25.6
Oct 10, 2022
This is not "wow, so many new features!" release, but not just a "bug fix" either.
For a long time we have worked on Dashly app improvements. As a result, we fixed a lot of things! I'm really happy to list them for you:
- Closed conversations now work properly and disappear from the list of open conversations.
- No more delay when opening a conversation, even if there are a lot of messages in it.
- When you browse a list of conversations, everything works fast.
- The app does not crash on opening or interacting with a file attached to a message.
The app no longer crashes at all! We did a lot of work for future major releases.
For a long time we have worked on Dashly app improvements. As a result, we fixed a lot of things! I'm really happy to list them for you:
- Closed conversations now work properly and disappear from the list of open conversations.
- No more delay when opening a conversation, even if there are a lot of messages in it.
- When you browse a list of conversations, everything works fast.
- The app does not crash on opening or interacting with a file attached to a message.
The app no longer crashes at all! We did a lot of work for future major releases.
1.25.5
Aug 12, 2022
A technical release, nothing interesting, except...
We fixed:
1. If you use Enter in a message, it won't split into different messages anymore.
2. The app won't crash if you open a conversation.
3. The list of conversation update. Now it works correctly.
4. An opportunity to delete your account. We'd like you to stay. But if it is necessary, you know it is possible.
In addition, we fixed more than 10 minor bugs. It turns out it's still an exciting release, though :)
We fixed:
1. If you use Enter in a message, it won't split into different messages anymore.
2. The app won't crash if you open a conversation.
3. The list of conversation update. Now it works correctly.
4. An opportunity to delete your account. We'd like you to stay. But if it is necessary, you know it is possible.
In addition, we fixed more than 10 minor bugs. It turns out it's still an exciting release, though :)
1.25.4
Apr 13, 2022
Now, if you don’t receive push notifications in the app, you can enable sending bug reports directly to developers in your profile and inform our support about it. This will help us solve your problem faster.
1.25.3
Feb 24, 2022
Minor but important update:
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
- We fixed a chat notification bug. Now, if you close the app, you will still recieve a new message notification.
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
- We fixed a chat notification bug. Now, if you close the app, you will still recieve a new message notification.
1.25.2
Feb 22, 2022
Minor but important update:
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
- Instagram, Facebook, Telegram won't block your loooong messages. Instead, it is automatically divided into several parts and sent to users.
- In all social networks and messengers, messages are split correctly - separated by a space and not in the middle of a word.
- Now you are able to see Images from Instagram dm, posts and stories in your admin panel, they are loading correctly again.
1.25.1
Feb 9, 2022
Today we fixed some minor bugs in app. No technical details, the app will get a little better.
1.25.0
Feb 4, 2022
We’ve removed Zoom and Calendly buttons from the dialog panel if you don’t use these integrations. Enjoy your Instagram pics and WhatsApp messages: now they’re displayed nicely.
Changed the app engine to improve the app quicker.
Changed the app engine to improve the app quicker.
1.24.3
Sep 30, 2021
You can now find WhatsApp and Instagram links in a user card (if the user starts dialog from these channels). We also fixed bugs.
1.24.1
Jul 5, 2021
We changed settings in the app core: soon you will receive updates faster. As well, we fixed one more bug, so that now data will boot during the first app visit
1.24.0
Jun 16, 2021
There's a bunch of bug fixes today:
- Try long tap to copy [almost] any user property;
- Enjoy the correct order of messages ;
- Use mobile push, they're working now;
- View the original of the email and work with its attachments;
- Don't miss any operator: operators list is fixed;
- And more useful things. Enjoy!
- Try long tap to copy [almost] any user property;
- Enjoy the correct order of messages ;
- Use mobile push, they're working now;
- View the original of the email and work with its attachments;
- Don't miss any operator: operators list is fixed;
- And more useful things. Enjoy!
Dashly FAQ
Click here to learn how to download Dashly in restricted country or region.
Check the following list to see the minimum requirements of Dashly.
iPhone
Requires iOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Dashly supports English, Russian
