IDS Service Mobile
IDS Service Mobile App
Free
23.17.0for iPhone, iPad and more
4.3
29 Ratings
Integrated Dealer Systems Inc.
Developer
71.4 MB
Size
Jan 11, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
IDS Service Mobile Screenshots
About IDS Service Mobile
Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can!
Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches.
This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices.
With this app, you will be able to:
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- Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go.
- Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster.
Here’s what our customers had to say:
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“We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.”
- Jeremy Ketelsen, Ketelsen RV.
“One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.”
- Carly Poole, Buckeye Marine.
Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches.
This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices.
With this app, you will be able to:
--------------------------------
- Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go.
- Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster.
Here’s what our customers had to say:
--------------------------------------
“We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.”
- Jeremy Ketelsen, Ketelsen RV.
“One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.”
- Carly Poole, Buckeye Marine.
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What's New in the Latest Version 23.17.0
Last updated on Jan 11, 2024
Old Versions
- User gets clock out after Part Request form submission
- Usability Enhancements
- Usability Enhancements
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Version History
23.17.0
Jan 11, 2024
- User gets clock out after Part Request form submission
- Usability Enhancements
- Usability Enhancements
23.16.0
Dec 14, 2023
- Enhancement: Clock out when Part Request is Submitted.
- Mark the Part as urgent for a quick processing of request.
- Mark the Part as urgent for a quick processing of request.
23.13.0
Oct 18, 2023
- Parts Request Enhancement for request returned status
- Usability Enhancements
- Usability Enhancements
23.12.1
Oct 3, 2023
- Document upload fix
23.12.0
Sep 21, 2023
- Added two new statuses to Parts Request: Submitted & Request Fulfilled
- Usability Enhancements
- Usability Enhancements
23.8.0
Jul 11, 2023
- Rename Photos
- Usability Enhancements
- Usability Enhancements
23.6.0
May 23, 2023
- Sort canned jobs by name and code
- Ability to rename the documents
- Document preview fix
- Usability enhancements
- Ability to rename the documents
- Document preview fix
- Usability enhancements
23.4.1
Apr 18, 2023
- Usability Enhancements
23.3.1
Apr 13, 2023
- Time Clock List Sort
- Stock number on Work Order List
- Copy to clipboard on Work Order & Time Clock
- Edit VIN Number on Work Order
- Improve Connectivity
- Usability Enhancements
- Stock number on Work Order List
- Copy to clipboard on Work Order & Time Clock
- Edit VIN Number on Work Order
- Improve Connectivity
- Usability Enhancements
22.15.1
Feb 6, 2023
- Usability Enhancements
22.15.0
Feb 1, 2023
- WO sort
- Clock In/Out usability enhancements
- Clock In/Out usability enhancements
22.10.0
Sep 22, 2022
- Forget Punch Out fix
- Customer Unit Info fix
- Customer Unit Info fix
22.6.3
Jul 18, 2022
- Ability to Enable/Disable Reminder Notification
22.6.2
Jun 28, 2022
- Usability Fixes
22.6.1
Jun 23, 2022
- Push Notifications
- Part Request Form
- Work Order Filters
- Usability Enhancements
- Part Request Form
- Work Order Filters
- Usability Enhancements
20.1.61
Jan 20, 2022
- Network status fixes
20.1.60
Jan 11, 2022
- Improvements in network status bar
20.1.55
Aug 24, 2021
- Screen layout improvements
20.1.50
Jun 23, 2021
- System changes for upload queue
20.1.45
Mar 16, 2021
- Bug fixes
20.1.40
Feb 1, 2021
- Bug fixes
20.1.35
Aug 12, 2020
- Various bug fixes and usability improvements.
20.1.20
Jun 8, 2020
- Mechanics can now view their efficiency.
- Documents such as PDFs can be downloaded to the device and opened.
- Document upload - multiple pictures can be selected from the photo library at once.
- Work orders can be searched using a barcodes.
- Improved Time Clock experience.
- Various bug fixes and improvements.
- Documents such as PDFs can be downloaded to the device and opened.
- Document upload - multiple pictures can be selected from the photo library at once.
- Work orders can be searched using a barcodes.
- Improved Time Clock experience.
- Various bug fixes and improvements.
20.1.0
Mar 23, 2020
- New and improved UI
- Enhancements to the Time Clock feature (requires 20.1 DMS)
- Other bug fixes and improvements
- Enhancements to the Time Clock feature (requires 20.1 DMS)
- Other bug fixes and improvements
19.3.30
Mar 18, 2020
IDS Service Mobile FAQ
Click here to learn how to download IDS Service Mobile in restricted country or region.
Check the following list to see the minimum requirements of IDS Service Mobile.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
IDS Service Mobile supports English