Heyday.ai
Gratuit
1.4.0for iPhone, iPad and more
Age Rating
Heyday.ai Captures d'écran
About Heyday.ai
Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations.
Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go.
With Heyday you can:
• Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent
• Collaborate with a unified team inbox to deliver a superior customer experience
• Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations
• Gather valuable customer insights to enrich your CRM
• Create templates or leverage AI-recommended quick replies to boost your efficiency and save time
• Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc.
• Customize your agent notifications so you never miss a beat
• And more!
Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.
Having trouble? Please reach out to humans@heyday.ai
Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go.
With Heyday you can:
• Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent
• Collaborate with a unified team inbox to deliver a superior customer experience
• Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations
• Gather valuable customer insights to enrich your CRM
• Create templates or leverage AI-recommended quick replies to boost your efficiency and save time
• Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc.
• Customize your agent notifications so you never miss a beat
• And more!
Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.
Having trouble? Please reach out to humans@heyday.ai
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Quoi de neuf dans la dernière version 1.4.0
Last updated on Nov 1, 2023
Vieilles Versions
- Fixed various bugs for a smoother experience.
- Improved app performance and stability.
- Improved handling of general permissions requesting
- Improved app performance and stability.
- Improved handling of general permissions requesting
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Version History
1.4.0
Nov 1, 2023
- Fixed various bugs for a smoother experience.
- Improved app performance and stability.
- Improved handling of general permissions requesting
- Improved app performance and stability.
- Improved handling of general permissions requesting
1.3.9
Dec 13, 2021
Optimisations, email support, bug fixes
1.3.6
Jan 16, 2021
Optimizations
Bug fixes
New inbox filters
Bug fixes
New inbox filters
1.3.4
Jun 27, 2020
Optimizations and bug fixes
1.3.2
Mar 18, 2020
Optimized user experience
1.3.0
Oct 10, 2019
Edit business opening hours directly in app
bug fixes
bug fixes
1.2.9
Aug 16, 2019
Optimizations and bug fixes
1.2.8
Jun 21, 2019
better scroll management
bug fixes
bug fixes
1.2.7
Jun 7, 2019
View history
Better search
Better templated replies
Performance improvements
Better search
Better templated replies
Performance improvements
1.2.5
May 3, 2019
Image can now be viewed in full screen
Various visual improvements
Various visual improvements
1.2.4
Mar 6, 2019
Fixed a bug where conversations could be sent out of order
1.2.3
Mar 4, 2019
Auto assign conversation when typing
Better conversation time tooltips
Bug fixes
Better conversation time tooltips
Bug fixes
1.2.2
Feb 18, 2019
Fine tune your choice of notifications
See customer survey results
Bug fixes
See customer survey results
Bug fixes
1.2.1
Jan 21, 2019
Visual improvements and bug fixes
1.2.0
Dec 19, 2018
Our shiny new version of Heyday now supports multiple sites and multiple channels in a single project view.
1.1.2
Dec 14, 2018
Various visual bug fix
Now accepts new project without having to relaunch the app
Now accepts new project without having to relaunch the app
1.0
Dec 4, 2018
Heyday.ai FAQ
Cliquez ici pour savoir comment télécharger Heyday.ai dans un pays ou une région restreints.
Consultez la liste suivante pour voir les exigences minimales de Heyday.ai.
iPhone
Nécessite iOS 13.0 ou version ultérieure.
iPad
Nécessite iPadOS 13.0 ou version ultérieure.
iPod touch
Nécessite iOS 13.0 ou version ultérieure.
Heyday.ai prend en charge Anglais