Heyday.ai
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1.4.0for iPhone, iPad and more
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Heyday.ai 螢幕截圖
About Heyday.ai
Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations.
Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go.
With Heyday you can:
• Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent
• Collaborate with a unified team inbox to deliver a superior customer experience
• Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations
• Gather valuable customer insights to enrich your CRM
• Create templates or leverage AI-recommended quick replies to boost your efficiency and save time
• Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc.
• Customize your agent notifications so you never miss a beat
• And more!
Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.
Having trouble? Please reach out to humans@heyday.ai
Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go.
With Heyday you can:
• Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent
• Collaborate with a unified team inbox to deliver a superior customer experience
• Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations
• Gather valuable customer insights to enrich your CRM
• Create templates or leverage AI-recommended quick replies to boost your efficiency and save time
• Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc.
• Customize your agent notifications so you never miss a beat
• And more!
Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.
Having trouble? Please reach out to humans@heyday.ai
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最新版本1.4.0更新日誌
Last updated on 2023年11月01日
歷史版本
- Fixed various bugs for a smoother experience.
- Improved app performance and stability.
- Improved handling of general permissions requesting
- Improved app performance and stability.
- Improved handling of general permissions requesting
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Version History
1.4.0
2023年11月01日
- Fixed various bugs for a smoother experience.
- Improved app performance and stability.
- Improved handling of general permissions requesting
- Improved app performance and stability.
- Improved handling of general permissions requesting
1.3.9
2021年12月13日
Optimisations, email support, bug fixes
1.3.6
2021年01月16日
Optimizations
Bug fixes
New inbox filters
Bug fixes
New inbox filters
1.3.4
2020年06月27日
Optimizations and bug fixes
1.3.2
2020年03月18日
Optimized user experience
1.3.0
2019年10月10日
Edit business opening hours directly in app
bug fixes
bug fixes
1.2.9
2019年08月16日
Optimizations and bug fixes
1.2.8
2019年06月21日
better scroll management
bug fixes
bug fixes
1.2.7
2019年06月07日
View history
Better search
Better templated replies
Performance improvements
Better search
Better templated replies
Performance improvements
1.2.5
2019年05月03日
Image can now be viewed in full screen
Various visual improvements
Various visual improvements
1.2.4
2019年03月06日
Fixed a bug where conversations could be sent out of order
1.2.3
2019年03月04日
Auto assign conversation when typing
Better conversation time tooltips
Bug fixes
Better conversation time tooltips
Bug fixes
1.2.2
2019年02月18日
Fine tune your choice of notifications
See customer survey results
Bug fixes
See customer survey results
Bug fixes
1.2.1
2019年01月21日
Visual improvements and bug fixes
1.2.0
2018年12月19日
Our shiny new version of Heyday now supports multiple sites and multiple channels in a single project view.
1.1.2
2018年12月14日
Various visual bug fix
Now accepts new project without having to relaunch the app
Now accepts new project without having to relaunch the app
1.0
2018年12月04日
Heyday.ai FAQ
點擊此處瞭解如何在受限國家或地區下載Heyday.ai。
以下為Heyday.ai的最低配置要求。
iPhone
須使用 iOS 13.0 或以上版本。
iPad
須使用 iPadOS 13.0 或以上版本。
iPod touch
須使用 iOS 13.0 或以上版本。
Heyday.ai支持英文