In The Know
Caregiver Training on the Go
Free
4.4.12for iPhone, iPad and more
Age Rating
In The Know Screenshots
About In The Know
The In the Know app provides a way for caregivers to complete their assigned training modules while on the go!
With this app, learners can:
• Access learning modules anytime, anywhere, with a mobile device.
• Resume courses that they started on a PC (and vice versa).
• View their progress and gamification points, levels and badges.
• Access their training offline by downloading the content.
For more than 20 years, In the Know has been a leader in caregiver training, providing continuing education to certified nursing assistants, home health aides, personal care aides and non-medical caregivers.
With this app, learners can:
• Access learning modules anytime, anywhere, with a mobile device.
• Resume courses that they started on a PC (and vice versa).
• View their progress and gamification points, levels and badges.
• Access their training offline by downloading the content.
For more than 20 years, In the Know has been a leader in caregiver training, providing continuing education to certified nursing assistants, home health aides, personal care aides and non-medical caregivers.
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What's New in the Latest Version 4.4.12
Last updated on Apr 29, 2024
Old Versions
• Fixed an issue with progress reporting in certain SCORM files.
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Version History
4.4.12
Apr 29, 2024
• Fixed an issue with progress reporting in certain SCORM files.
4.4.11
Apr 10, 2024
• Fixed an issue with progress reporting in certain SCORM files.
4.4.10
Mar 6, 2024
• Improved support for SCORM files that open multiple windows.
• Improved answers-matching in Drag And Drop questions.
• Fixed an inconsistency with Drag And Drop questions on test reports.
• Improved answers-matching in Drag And Drop questions.
• Fixed an inconsistency with Drag And Drop questions on test reports.
4.4.9
Jan 18, 2024
• Fixed an issue that prevented users from sharing and downloading files.
4.4.8
Dec 8, 2023
• Added "Forgot Password" functionality.
• Improve video players appearance for iOS 17.
• Improve video players appearance for iOS 17.
4.4.7
Dec 5, 2023
• Added "Forgot Password" functionality.
• Improve video players appearance for iOS 17.
• Improve video players appearance for iOS 17.
4.4.5
Mar 15, 2023
• Restore support for pre-iOS 11 devices.
4.4.4
Mar 7, 2023
• Fixed a validation issue with freetext answers containing special characters.
• Fixed an issue that prevented courses with dates too far into the future from being viewed.
• Fixed an issue that prevented courses with dates too far into the future from being viewed.
4.4.3
Jan 13, 2023
• Improve performance of SCORM course downloading and processing.
• Fixed an issue where SSO sign in failed on iOS 12.
• Fixed an issue where SSO sign in failed on iOS 12.
4.4.2
Dec 24, 2022
• Improved support for previewing, sharing and downloading files included in web and SCORM content.
• Improved support for SCORM files with Pop-Ups.
• Improved translations for most languages.
• Added a confirmation dialog when signing out while being offline.
• Added multiple minor stability and usability improvements.
• Improved support for SCORM files with Pop-Ups.
• Improved translations for most languages.
• Added a confirmation dialog when signing out while being offline.
• Added multiple minor stability and usability improvements.
4.4.1
Dec 3, 2022
• Improved previewing of embedded web pages and attached files in all kinds of HTML content (including SCORM courses).
• Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played).
• Improved audio recording in assignments.
• Improved formatting of Discussions.
• Implemented an update notification when there is a newer version of the app available.
• Added a "Read more" link when showing longer course descriptions.
• Fixed a crash when playing videos in picture-in-picture mode.
• Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned.
• Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect.
• Fixed an issue where some tests could not be started even though the user still had enough attempts.
• Fixed an issue where some tests that required a snapshot could not be started.
• Fixed an issue where a crash would occur under certain circumstances when signing in via SSO.
• Added multiple UI, performance and stability improvements.
• Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played).
• Improved audio recording in assignments.
• Improved formatting of Discussions.
• Implemented an update notification when there is a newer version of the app available.
• Added a "Read more" link when showing longer course descriptions.
• Fixed a crash when playing videos in picture-in-picture mode.
• Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned.
• Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect.
• Fixed an issue where some tests could not be started even though the user still had enough attempts.
• Fixed an issue where some tests that required a snapshot could not be started.
• Fixed an issue where a crash would occur under certain circumstances when signing in via SSO.
• Added multiple UI, performance and stability improvements.
4.4.0
Dec 1, 2022
• Improved previewing of embedded web pages and attached files in all kinds of HTML content (including SCORM courses).
• Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played).
• Improved audio recording in assignments.
• Improved formatting of Discussions.
• Implemented an update notification when there is a newer version of the app available.
• Added a "Read more" link when showing longer course descriptions.
• Fixed a crash when playing videos in picture-in-picture mode.
• Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned.
• Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect.
• Fixed an issue where some tests could not be started even though the user still had enough attempts.
• Fixed an issue where some tests that required a snapshot could not be started.
• Fixed an issue where a crash would occur under certain circumstances when signing in via SSO.
• Added multiple UI, performance and stability improvements.
• Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played).
• Improved audio recording in assignments.
• Improved formatting of Discussions.
• Implemented an update notification when there is a newer version of the app available.
• Added a "Read more" link when showing longer course descriptions.
• Fixed a crash when playing videos in picture-in-picture mode.
• Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned.
• Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect.
• Fixed an issue where some tests could not be started even though the user still had enough attempts.
• Fixed an issue where some tests that required a snapshot could not be started.
• Fixed an issue where a crash would occur under certain circumstances when signing in via SSO.
• Added multiple UI, performance and stability improvements.
4.3.0
Nov 2, 2022
• Improved behavior of tests with randomized questions.
• Basic HTTP authentication is now supported when signing in via SSO.
• The exit button can now be dragged out of the way when going full screen inside units.
• Improved handling of files linked from SCORM courses or web content, including MS Office and PDF files.
• Fixed an iOS 16 issue where the Play button was not shown in videos that had not yet been started.
• Improved HTML support in course descriptions.
• Improved loading indication when starting tests.
• Fixed an issue where the exit test confirmation would not be removed from the screen if the test timer ran out.
• Fixed an issue where the unread messages badge would disappear when moving to the Sent folder in messages.
• Fixed an issue where no courses would appear on first login until the screen was refreshed.
• Fixed an issue when switching account via SSO and using the same credentials as the previously-signed in account.
• Improved stability and performance.
• Basic HTTP authentication is now supported when signing in via SSO.
• The exit button can now be dragged out of the way when going full screen inside units.
• Improved handling of files linked from SCORM courses or web content, including MS Office and PDF files.
• Fixed an iOS 16 issue where the Play button was not shown in videos that had not yet been started.
• Improved HTML support in course descriptions.
• Improved loading indication when starting tests.
• Fixed an issue where the exit test confirmation would not be removed from the screen if the test timer ran out.
• Fixed an issue where the unread messages badge would disappear when moving to the Sent folder in messages.
• Fixed an issue where no courses would appear on first login until the screen was refreshed.
• Fixed an issue when switching account via SSO and using the same credentials as the previously-signed in account.
• Improved stability and performance.
4.2.1
Sep 20, 2022
• Enable full-screen mode of YouTube on iPad.
• Fixed an issue where the video player controls were not visible on iOS 16.
• Fixed an issue where time-completed units that did not specify time could not be completed.
• Fixed an issue where the video player controls were not visible on iOS 16.
• Fixed an issue where time-completed units that did not specify time could not be completed.
4.2.0
Aug 19, 2022
• You can now store multiple user accounts and switch between them from your Profile!
• Your sorting and course appearance settings are now remembered by the app.
• Added Arabic translation.
• Fixed a navigation issue with test next / previous questions.
• Your sorting and course appearance settings are now remembered by the app.
• Added Arabic translation.
• Fixed a navigation issue with test next / previous questions.
4.1.0
Jun 7, 2022
• Added support for Test and Survey reports.
• Improved the way you download content and added a confirmation dialog before using mobile data to download large content.
• Added support for Deep Linking.
• Added Hebrew localization.
• Improved Spanish and Greek localizations.
• Fixed an issue where some users were unable to join certain ILT sessions.
• Fixed some issues with test questions rendering.
• Multiple stability and performance improvements.
• Improved the way you download content and added a confirmation dialog before using mobile data to download large content.
• Added support for Deep Linking.
• Added Hebrew localization.
• Improved Spanish and Greek localizations.
• Fixed an issue where some users were unable to join certain ILT sessions.
• Fixed some issues with test questions rendering.
• Multiple stability and performance improvements.
4.0.3
Apr 14, 2022
• Fixed an issue where certain types of content images could not be viewed when offline.
4.0.2
Mar 25, 2022
• Automatic completion of units is now supported.
4.0.1
Mar 4, 2022
• Fixed an issue when changing orientation while viewing a unit on iOS 15.
• Fixed an issue when declining the Terms of Service.
• Added minor UI-related improvements.
• Fixed an issue when declining the Terms of Service.
• Added minor UI-related improvements.
4.0
Feb 22, 2022
• Improved usability and performance.
3.9.7
Nov 23, 2021
• Fixed issue where certain types of SCORM units could not be viewed as webpages.
3.9.6
Nov 12, 2021
• Improved private Vimeo videos handling.
• Minor stability and performance improvements
• Minor stability and performance improvements
3.9.5
Oct 30, 2021
• Chinese (Traditional) translation is now available!
• Minor bug fixes and stability improvements.
• Minor bug fixes and stability improvements.
3.9.4
Oct 12, 2021
• Improved handling of content availability.
• Minor bug fixes and stability improvements.
• Fixed an issue where tests could not start offline.
• Minor bug fixes and stability improvements.
• Fixed an issue where tests could not start offline.
3.9.3
Oct 7, 2021
• Improved handling of content availability.
• Minor bug fixes and stability improvements.
• Minor bug fixes and stability improvements.
In The Know FAQ
Click here to learn how to download In The Know in restricted country or region.
Check the following list to see the minimum requirements of In The Know.
iPhone
Requires iOS 9.0 or later.
iPad
Requires iPadOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
In The Know supports English, Arabic, Dutch, French, German, Greek, Hebrew, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, Turkish, Vietnamese