1.10.1
2022-12-12
INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics.
This version brings
- Support for latest iOS version
- Support for latest version of INSIDE
- New regions
- Performance Improvements
- Bug fixes
1.10.0
2022-09-11
INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics.
This version brings
- Support for latest iOS version
- Support for latest version of INSIDE
- New regions
- Performance Improvements
- Bug fixes
1.9.1
2021-11-22
INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics.
This version brings
- Support for latest iOS version
- New regions
- Support for latest version of INSIDE
- Performance and UI Improvements
- Bug fixes
1.9.0
2021-10-03
INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics.
This version brings
- New regions
- Support for latest version of INSIDE
- Performance and UI Improvements
- Bug fixes
1.8.1
2021-04-06
INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics.
This version brings
- Support for latest version of INSIDE
- Performance and UI Improvements
- Bug fixes
1.7.0
2020-12-31
INSIDE™ by Powerfront, is the preferred customer engagement platform. INSIDE is a TRUE omnichannel solution, bringing the in-store shopping experience to customers online, via chat, video, text and more. Real-time visibility of your online customers and their purchasing journey. Connect your sales associates to your customers, regardless of how they prefer to shop.
INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics.
This version brings
- New regions
- Support for latest version of INSIDE
- Support for iOS 14
- Performance Improvements
- Critical bug fixes
1.6.12
2020-03-18
- Added new regions.
1.6.11
2019-09-17
- Minor UI and bug fixes.
1.6.10
2019-03-14
- New Regions added.
1.6.9
2019-02-10
- Fixed minor bugs.
1.6.8
2018-12-20
- Added US4 region.
- Fixed minor bugs.
1.6.7
2018-11-15
- Added EU3 region.
1.6.6
2018-10-27
- Added Bunnings region.
1.6.5
2018-10-03
- Fixed critical issue.
1.6.4
2018-07-10
- Fixed minor bugs.
1.6.3
2018-06-08
- Added LFS and US2 regions.
- Fixed minor bugs.
1.6.2
2018-04-28
- App shows Incident or Maintenance information as popup affected to user's regions.
- Added News in menu to view list of New Release, News, Incident and Maintenance.
- Users can now connect to INSIDE 24/7 live chat support from login page.
1.6.1
2017-11-27
- Connecting all Managers with INSIDE 24/7 live chat support.
1.6.0
2017-11-21
- Added WFM tab for channels.
- Added Live Support floating icon accessible from any screen. Icon opens chat window to chat with Inside Customer support.
- Redesigned Channel List. Now it shows import information like channel status, visitors, logged in operators and active chats/emails.
1.5.1
2017-07-07
- Added Europe #4 region.
1.5.0
2017-07-05
- French Language is now supported
1.4.3
2017-06-16
- Added Europe2 region.
1.4.2
2017-05-14
- Fixed critical region/login page issue.
1.4.1
2017-05-13
- Added new regions.
1.4.0
2017-04-11
- Added threshold settings for each value in Site Wide Stats, Channel Stats and Operator Stats. Settings works for each website per region. Setting applied for one website will not apply on other websites in same region. Settings applied for one Channel will apply for all channels in same website and region. It goes same for Operator.
1.3.0
2017-02-24
- Added feature to add Manager comments on chat messages sent by an Operator.
- Added feature to chat with inside Support agents from within the App.
1.2.1
2017-01-31
- Fixed minor UI issues.
1.2.0
2017-01-19
- New improved Visual Creative Layout.
- Click to view which Operators are Unavailable, Available, Winding Down or Limited.
- Click on individual Operators to view their daily Stats and read their current Active Conversations.
- New Settings menu to hide and show Messenger, Site Visitors & Tickets across Channels and Site Wide Stats.
- Tickets now moved to show only on Operator and Site Wide Stats.
- New metrics added for each Channel.
- Conversation Type Filters on Site Wide Stats, Channels and Operator.
- Send us your feedback from within the App Settings.
1.1.2
2016-11-30
- Added search feature for Website and Channel list.
1.1.1
2016-11-21
- Fixed issue while fetching data for Website and Channels.
- Fixed minor UI issues.
1.1.0
2016-11-14
- Added Favorites and Settings page.
- Added option to change region from login page.
- Fixed issues while showing Website and Channel Stats.