Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

dialog.now スクリーンショット

iPhone

About dialog.now

dialog.now empowers you to successfully close the loop with customers in just a few easy clicks. You’ll benefit from:

Adaptive login: the access code you’ve been given will trigger access to your company’s app
Due-date-ordered customer action plans, so you can deal with the most urgent plans first
Customer “At Risk” alerts (if you have predictive analytics enabled)
A range of plan filters, so you are never more than a couple of clicks away from the plans you need
The ability to action a plan, just as you would via the desktop app
Plan notes, so you and your colleagues record key events and decisions, building an informative plan narrative as you go
Real-time plan history, so you always know what happened, when
Customer metrics and visibility of the customer comment that triggered the plan, so you’re in the picture
Performance stats, so you can track your personal close rate
Push notifications each time you are assigned a new plan, or a plan’s status becomes critical
Dashboard tab for instant access to key customer experience metrics