Ivanti Neurons for ITSM & ITAM
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3.3.2for iPhone, iPad and more
Age Rating
Ivanti Neurons for ITSM & ITAM スクリーンショット
About Ivanti Neurons for ITSM & ITAM
This application allows you to access Ivanti Neurons for ITSM & ITAM on your mobile devices, giving you remote access to the application. It currently supports Mobile Analyst and Self Service mobile user role only.
Ivanti Neurons for ITSM & ITAM mobile app now provides a highly secured, convenient and faster way to login into Ivanti Neurons for ITSM & ITAM using biometric authentication and, to enhance the mobile experience of the user, Push Notifications are enabled to receive the alerts on the go.
Ivanti Neurons for ITSM & ITAM is a powerful, Cloud and Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers. Built on industry best practices, Ivanti Service Manager provides integration and development capabilities to connect to other tools for end-to-end process automation while enabling customers to quickly create new user interfaces, business rules, dashboards or add new functionality designed to meet their needs.
Ivanti Neurons for ITSM & ITAM App enables analysts to manage their Incidents, Tasks and Service Requests from their mobile devices. They can contact their customers via phone, email or chat with a tap and update the relevant record with details of the interaction. Easy search and filter capabilities enables them to gain quick access to key information. Applicable for Cloud and On-Premise customers.
Features:
• Incident
• Task
• Service Requests
• Service Catalog
• Knowledge Base
• FAQ
• My Items
• Alert
• Announcement
• Search
Requirements:
Active Ivanti Neurons for ITSM & ITAM Account
The new functionality added in this release requires version 2020.2 or later.
Ivanti Neurons for ITSM & ITAM mobile app now provides a highly secured, convenient and faster way to login into Ivanti Neurons for ITSM & ITAM using biometric authentication and, to enhance the mobile experience of the user, Push Notifications are enabled to receive the alerts on the go.
Ivanti Neurons for ITSM & ITAM is a powerful, Cloud and Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers. Built on industry best practices, Ivanti Service Manager provides integration and development capabilities to connect to other tools for end-to-end process automation while enabling customers to quickly create new user interfaces, business rules, dashboards or add new functionality designed to meet their needs.
Ivanti Neurons for ITSM & ITAM App enables analysts to manage their Incidents, Tasks and Service Requests from their mobile devices. They can contact their customers via phone, email or chat with a tap and update the relevant record with details of the interaction. Easy search and filter capabilities enables them to gain quick access to key information. Applicable for Cloud and On-Premise customers.
Features:
• Incident
• Task
• Service Requests
• Service Catalog
• Knowledge Base
• FAQ
• My Items
• Alert
• Announcement
• Search
Requirements:
Active Ivanti Neurons for ITSM & ITAM Account
The new functionality added in this release requires version 2020.2 or later.
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最新バージョン 3.3.2 の更新情報
Last updated on 2024年02月09日
旧バージョン
Bug fixing
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Version History
3.3.2
2024年02月09日
Bug fixing
3.3.1
2023年08月07日
- Ivanti Branding Changes
3.3.0
2022年12月08日
Minimize tenant URL usage while logging into app
3.2.0
2022年09月26日
- Supporting activity based barcode scanning process.
3.1.2
2022年06月07日
Scan Settings with manual scan possibility, vibration and sound feedback for scans.
App name rebranding
Screen cast Possibility
Bug fixing
App name rebranding
Screen cast Possibility
Bug fixing
3.1.1
2021年07月01日
Barcode scanning with offline support
Bug Fixes
Bug Fixes
3.1
2021年06月24日
Barcode scanning with offline support
Bug Fixes
Bug Fixes
2.0.2
2021年05月22日
Bug fixes
Security improvements
Security improvements
2.0.1
2020年11月25日
Bug fixes
2.0.0
2020年06月29日
- Push Notifications
- Biometric Authentication
- Enhancements in Mobile Analyst
- Bug Fixes
- Biometric Authentication
- Enhancements in Mobile Analyst
- Bug Fixes
1.3.0
2020年03月31日
•Create Incidents and Tasks
•Improved Single Sign On
•Bug Fixes
•Improved Single Sign On
•Bug Fixes
1.2.0
2018年08月24日
Includes critical bug fixes
1.1.0
2018年07月05日
Includes bug fixes regarding the photo and video attachment using camera.
1.0
2018年03月28日
Ivanti Neurons for ITSM & ITAM FAQ
ここをクリック!地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Ivanti Neurons for ITSM & ITAMの最低システム要件をご確認ください。
iPhone
iOS 12.0以降が必要です。
iPad
iPadOS 12.0以降が必要です。
iPod touch
iOS 12.0以降が必要です。
Ivanti Neurons for ITSM & ITAMは次の言語がサポートされています。 日本語, オランダ語, スペイン語, ドイツ語, フランス語, ポルトガル語, ポーランド語, 簡体字中国語, 英語