Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Ivanti Neurons for ITSM & ITAM 螢幕截圖

iPad

iPhone

About Ivanti Neurons for ITSM & ITAM

This application allows you to access Ivanti Neurons for ITSM & ITAM on your mobile devices, giving you remote access to the application. It currently supports Mobile Analyst and Self Service mobile user role only.

Ivanti Neurons for ITSM & ITAM mobile app now provides a highly secured, convenient and faster way to login into Ivanti Neurons for ITSM & ITAM using biometric authentication and, to enhance the mobile experience of the user, Push Notifications are enabled to receive the alerts on the go.

Ivanti Neurons for ITSM & ITAM is a powerful, Cloud and Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers. Built on industry best practices, Ivanti Service Manager provides integration and development capabilities to connect to other tools for end-to-end process automation while enabling customers to quickly create new user interfaces, business rules, dashboards or add new functionality designed to meet their needs.

Ivanti Neurons for ITSM & ITAM App enables analysts to manage their Incidents, Tasks and Service Requests from their mobile devices. They can contact their customers via phone, email or chat with a tap and update the relevant record with details of the interaction.  Easy search and filter capabilities enables them to gain quick access to key information. Applicable for Cloud and On-Premise customers.

Features:

• Incident
• Task
• Service Requests
• Service Catalog
• Knowledge Base
• FAQ
• My Items
• Alert
• Announcement
• Search

Requirements:
Active Ivanti Neurons for ITSM & ITAM Account
The new functionality added in this release requires version 2020.2 or later.