J.D. Power
Free
2.0.2for iPhone, iPad
Age Rating
J.D. Power スクリーンショット
About J.D. Power
J.D. Power’s customer experience measurement and management (CEM) solution combines globally-recognized industry benchmarks, an innovative platform, and our data and analytics expertise. Our mobile app puts the power in your pocket with alert resolution and understanding key metrics that drive your customer satisfaction.
With the J.D. Power CEM mobile app, you can:
* Resolve customer issues no matter where you are—get notifications when an alert is triggered and email or call the customer directly from the app
* Close the loop with your customers while on the go—send a quick survey to confirm your customer is satisfied with issue resolution
* Always know what your customers are saying—view insights anytime, anywhere
Please note that only individuals in companies that have activated the mobile app will be able to log in. Are you a J.D. Power client and want access to the mobile app? Just email us at jdpowervox@jdpa.com and we’ll work with your company to put the power in *your* pocket!
With the J.D. Power CEM mobile app, you can:
* Resolve customer issues no matter where you are—get notifications when an alert is triggered and email or call the customer directly from the app
* Close the loop with your customers while on the go—send a quick survey to confirm your customer is satisfied with issue resolution
* Always know what your customers are saying—view insights anytime, anywhere
Please note that only individuals in companies that have activated the mobile app will be able to log in. Are you a J.D. Power client and want access to the mobile app? Just email us at jdpowervox@jdpa.com and we’ll work with your company to put the power in *your* pocket!
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最新バージョン 2.0.2 の更新情報
Last updated on 2018年03月23日
旧バージョン
- Add capability to search within hierarchy.
- Add capability to apply comparator.
- Bug fixes
- Add capability to apply comparator.
- Bug fixes
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Version History
2.0.2
2018年03月23日
- Add capability to search within hierarchy.
- Add capability to apply comparator.
- Bug fixes
- Add capability to apply comparator.
- Bug fixes
2.0.1
2017年12月04日
- Update functionality of score tile card.
- Bug fixes.
- Bug fixes.
2.0
2017年11月17日
1. Performance improvements
2. Enhanced filters on data and alerts
3. Ability to direct dial customer
4. View new chart type and customize view of alerts and surveys
5. Bug fixes
2. Enhanced filters on data and alerts
3. Ability to direct dial customer
4. View new chart type and customize view of alerts and surveys
5. Bug fixes
1.4
2016年10月18日
1. Performance improvements
2. Bug fixes
2. Bug fixes
1.3.1
2016年08月26日
1. Fixed a bug which would cause the app to show a blank page on startup for certain users.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
1.3
2016年08月25日
1. Fixed a bug which would cause the app to show a blank page on startup for certain users.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
1.2
2016年08月23日
1. Major performance improvements
2. Bug fixes
2. Bug fixes
1.0
2016年06月06日
J.D. Power FAQ
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