Maven Business
Manage conversations on the go
Free
2.1.6for iPhone, iPod touch
Age Rating
Maven Business スクリーンショット
About Maven Business
Maven Business is our free companion app that allows you to manage all of your Maven WebChat conversations on the go.
Maven WebChat is LivePerson's new conversational AI platform for Shopify. Businesses can now integrate live chat onto their website to help improve their customer's experience and boost sales, through powerful conversational AI automations.
Using Maven Business you can:
Speak with your customers whenever, wherever you are
Review all chatbot activity within each conversation
Receive push notifications for new messages, even when the app is closed
Real Conversations in Real-Time
Customers can contact businesses through our free live chat window. You can ensure their needs are met without any unnecessary delays before they decide to shop elsewhere by directly engaging with customers.
Easy to Install
We designed Maven WebChat to be simple to join and use directly on your website. No developers are needed to assist, and in a few simple steps, the chat window will be up and running.
Automated Customer Care
Coming soon, our AI-powered WebChat can handle all the most common service issues that are time-sensitive. Your support team will focus on the complicated and escalated problems that need additional attention.
Why Maven WebChat?
We have created a live chat experience that mitigates any hassle for customers looking to have their questions answered in a limited amount of time. Maven WebChat is the perfect support network for business owners, as we continue to develop automations from checking order statuses to shipping policies, dealing with cancellations and refunds, updating personal information, and providing customer feedback ratings.
Customers are empowered to stop wasting time on hold or navigating aimlessly for products and solutions to issues. With Maven WebChat, customers message with their favorite businesses which can make the difference between a sale or a lost opportunity.
Maven WebChat is LivePerson's new conversational AI platform for Shopify. Businesses can now integrate live chat onto their website to help improve their customer's experience and boost sales, through powerful conversational AI automations.
Using Maven Business you can:
Speak with your customers whenever, wherever you are
Review all chatbot activity within each conversation
Receive push notifications for new messages, even when the app is closed
Real Conversations in Real-Time
Customers can contact businesses through our free live chat window. You can ensure their needs are met without any unnecessary delays before they decide to shop elsewhere by directly engaging with customers.
Easy to Install
We designed Maven WebChat to be simple to join and use directly on your website. No developers are needed to assist, and in a few simple steps, the chat window will be up and running.
Automated Customer Care
Coming soon, our AI-powered WebChat can handle all the most common service issues that are time-sensitive. Your support team will focus on the complicated and escalated problems that need additional attention.
Why Maven WebChat?
We have created a live chat experience that mitigates any hassle for customers looking to have their questions answered in a limited amount of time. Maven WebChat is the perfect support network for business owners, as we continue to develop automations from checking order statuses to shipping policies, dealing with cancellations and refunds, updating personal information, and providing customer feedback ratings.
Customers are empowered to stop wasting time on hold or navigating aimlessly for products and solutions to issues. With Maven WebChat, customers message with their favorite businesses which can make the difference between a sale or a lost opportunity.
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最新バージョン 2.1.6 の更新情報
Last updated on 2023年01月31日
旧バージョン
We've added new chat filters to help manage messages received while you're away and return request conversations. The consumer panel has been enhanced to include consumer journey (page view history).
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Version History
2.1.6
2023年01月31日
We've added new chat filters to help manage messages received while you're away and return request conversations. The consumer panel has been enhanced to include consumer journey (page view history).
2.1.4
2022年11月03日
What's New
Maven Business now highlights conversations that originate from Facebook and Instagram.
Maven Business now highlights conversations that originate from Facebook and Instagram.
2.1.3
2022年10月18日
What's New
We've added Consumer Panel so you can see relevant information while chatting with consumers.
We've added Consumer Panel so you can see relevant information while chatting with consumers.
2.1.2
2022年09月26日
What's New
We've added analytics so you can see how Maven impacts your business.
We've added analytics so you can see how Maven impacts your business.
2.1.1
2022年09月20日
We've made performance and stability improvements.
2.1.0
2022年09月13日
We've added a new way to search through all your existing customer conversations.
2.0.2
2022年08月17日
We’ve update Maven Business to help manage all of your Maven WebChat conversations on the go.
2.0.1
2022年08月15日
We’ve update Maven Business to help manage all of your Maven WebChat conversations on the go.
1.3.48
2022年05月02日
We've added support for account deletion and campaign activation changes, along with bug fixes and improved performance.
1.3.47
2022年04月15日
Bug fixes and performance improvements
1.3.46
2022年02月22日
Bug fixes and performance improvements
1.3.45
2022年01月27日
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.44
2022年01月12日
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.43
2021年12月07日
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.42
2021年11月24日
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.41
2021年11月01日
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.40
2021年10月20日
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.39
2021年09月27日
We've added segments to our broadcast feature so you can better engage different groups of customers. When you are done chatting, you can now clean up your chat lists by closing conversations.
1.3.38
2021年09月20日
We've added segments to our broadcast feature so you can better engage different groups of customers. When you are done chatting, you can now clean up your chat lists by closing conversations.
1.3.37
2021年09月15日
We've added segments to our broadcast feature so you can better engage different groups of customers. When you are done chatting, you can now clean up your chat lists by closing conversations.
1.3.26
2021年08月10日
Maven's made it easier to connect and engage with your customers. You can now share videos directly with individual customers. Additionally, you can now quickly view how customers see your product catalog.
1.3.23
2021年07月16日
Maven has enhanced your experience when chatting with one of your amazing customers.
1.3.20
2021年07月04日
Maven's made a few improvements to optimize the quality of your experience.
1.3.15
2021年06月21日
Now you can include a video when you message all your customers using broadcast.
1.3.11
2021年06月13日
Maven made it easier to get started by improving in-app onboarding. We’ve also added the ability for you to save any images sent in chat to your camera roll.
Maven Business FAQ
ここをクリック！地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Maven Businessの最低システム要件をご確認ください。
iPhone
Requires iOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Maven Businessは次の言語がサポートされています。 English
