Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

My Spectrum スクリーンショット

iPad

iPhone

About My Spectrum

One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.

Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.

Manage Mobile Services
• Check and manage your Spectrum Mobile data usage and plans.
• Add and activate your new Mobile line.

Stay Informed
• Get billing, equipment, outage and activation notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.

Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Instead of calling, quickly search and find answers with our newly designed support section.

Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.

Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.

最新バージョン 12.8 の更新情報

Last updated on 2024年05月01日

旧バージョン

Traveling abroad? Keep your Spectrum Mobile service with Global Day Pass. Eligible customers can pay a set daily price to continue using their mobile devices in select countries. If you have any feedback to share, please let us know in the Support section.

Version History

12.8

2024年05月01日

12.7.1

2024年04月20日

Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.

12.7

2024年04月17日

12.6

2024年04月03日

We’ve been working on several updates to make your My Spectrum App experience even better. If you have any feedback to share, please let us know in the Support section.

12.5.3

2024年03月27日

We’ve added security verification to protect customers from fraudulent attempts during the device swap process.
If you have any feedback to share, please let us know in the Support section.

12.5.1

2024年03月08日

My Spectrum App has a new look and feel!
• A new navigation and homepage redesign that shows more information on the home screen.
• Find appointment notifications, equipment alerts and outage information front & center.
• ¿Hablas español? You can now navigate My Spectrum App in Spanish, and save Spanish as your preferred language under the More tab.
• Use the app to speed test and troubleshoot your internet.

Do you have new feedback to share? Please let us know in the Support section.

11.29

2024年02月21日

We've improved the porting activation process for customers. You can now view the expected completion time in the form of a progress loading bar right within the app.
Do you have feedback to share? Visit the Support section and let us know.

11.28

2024年02月08日

We've been working on some exciting updates to give you the best experience possible. If you have feedback to share, please let us know in the Support section of My Spectrum App.

11.27

2024年01月25日

We’ve been working on several updates to make your My Spectrum App experience even better. If you have any feedback to share, please let us know in the Support section.

11.24

2023年12月13日

We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.

11.23

2023年11月29日

We've been busy making updates to give you the best experience possible. Do you have feedback to share? Please let us know in the Support section of My Spectrum App.

11.22

2023年11月07日

We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.

11.21

2023年11月01日

We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.

11.20

2023年10月18日

We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.

11.19

2023年10月04日

We've been busy making updates to give you the best experience possible. Do you have feedback to share? Please let us know in the Support section of My Spectrum App.

11.18

2023年09月21日

Need to check on your internet speed? You can now test the download and upload speeds to both your router and your device. To start your speed test, Go to Your Services > Internet and scroll to Speed Test.

Need to troubleshoot your Spectrum WiFi Pods or something else? Go to Internet Support for additional solutions.

11.17

2023年09月12日

We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.

11.16

2023年08月23日

We've been busy making updates to help bring you the best experience yet! To provide us with feedback about the My Spectrum App, please visit the Support section.

11.15.1

2023年08月15日

We've enhanced International Service features for Spectrum Mobile customers. You now have the ability to turn International Data Roaming On or Off within My Spectrum App. We've also made it easier for you to view and understand your roaming usage.
To find these features, go to Manage Mobile on the home screen, choose your device and then scroll down to International Services. From there you can see the Data Roaming toggle, explore rates by country and view current roaming charges. Bon Voyage!

11.15

2023年08月09日

The latest version of My Spectrum App is here!

We've made some minor updates and bug fixes and are working hard to tackle your feedback from the past few months.

As always, you can share your thoughts in the Support section.

11.14.2

2023年08月03日

We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to start activation using a QR code

11.14.1

2023年07月31日

We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to start activation using a QR code

11.14

2023年07月26日

We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to activate using a QR code.

11.13.1

2023年07月18日

We're busy making it easier for you to use My Spectrum App. This version includes improved messaging when signing service agreements and if you encounter an error.

For help using the app, or to provide feedback, be sure to check out the Support section.

11.13

2023年07月12日

Feedback Report