SmileMate

New update - Customize your SmileMate virtual consultation flow

You can now choose which virtual consultation workflows (Smile Simulation, Smile Assessment or Full Assessment) your patients will follow when using SmileMate!

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Thank you for helping us make dentistry smarter.

Your SmileMate app has been updated!

• We've integrated Vision photos in the scan process. You can now offer patients simulations of their smile with possible treatment options.
• A review process has been implemented, allowing photos to be checked before being sent.
• We've added an option to not send the account creation email. With this option, patients will only get access to their Patient Portal account when the report is shared

Got feedback? Please contact us at support@smilemate.com

Your SmileMate app has been updated!

• We’ve fixed a technical issue on the login.

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your SmileMate app has been updated!

• We’ve improved the app performance

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your SmileMate app has been updated!

• We’ve optimized the screenings upload

• We’ve improved the app performance & fixed bugs

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your SmileMate app has been updated!

• You can now delete a screening before it is uploaded

• We’ve worked on the screenings upload optimization

• We’ve improved the app performance

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your SmileMate app has been updated!

• The app is now available in Dutch and Czech

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your SmileMate app has been updated!

We’ve fixed a bug affecting the screening upload

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your SmileMate app has been updated!

• Support for iOS 14

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your app has been updated!

• We've updated the app translations

• From now on, regulatory documents are opened outside the app

• We’ve fixed a UI issue on the new screening view where the practice name was not displayed correctly if very long.

Got feedback? Please contact us at support@smilemate.com
Happy screening!

Your app has been updated!

• You can now restart a screening without having to fill the patient form again.

• Polish is now supported

• The name field at screening creation has been split into 2 fields: first name and last name

• When our solution is in maintenance, you’ll now be informed

• We better support iOS 13

• We fixed a bug related to camera permission

Got feedback? Please contact us at support@smilemate.com
Happy screening!

Your app has been updated!

• We fixed a bug preventing users in APAC and US regions to log in the app.

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your app has been updated!

• We’re happy to introduce our new login design.

• Before the beginning of the screening, we added a new screen telling you the good time to pair the ScanBox.

• During the screening process, even if your phone is set up in silent mode, you’ll hear audio instructions.

• From now on if you set up a Practice Name on your dashboard account, it will be displayed in your app.

• We fixed a bug affecting the camera when leaving the app during a screening.

Got feedback? Please contact us at support@smilemate.com

Happy screening!

Your app has been updated!
- SmileMate is now available from APAC countries
- You can now select your DSO logo and color to customize your app
- We updated the regulatory documents
Got feedback? Please contact us at support@smilemate.com
Happy screening!

Your app has been updated!
To improve the upload of screenings, from now on you need to remain in the app to send screenings.
We enhanced the screening error management system
We fixed a bug affecting the information displayed about your screenings upload.
Got feedback? Please contact us at support@smilemate.com
Happy screening!

Fixed a french translation issue

Your app has been updated!
Chinese and Japanese languages are now supported.
We also worked on the ScanBox screening experience:
- you can more clearly see your teeth on the screen,
- a new button allows you to restart a step more easily.
The screening upload status banner has also been improved, you now have information on screenings waiting to be sent and your internet connection.
We’ve also fixed a bug affecting screenings upload.

Got feedback? Please contact us at support@smilemate.com
Happy screening!

Your app has been updated!
We’re now supporting French, German, Italian, Portuguese and Spanish!
Got feedback? Please contact us at support@smilemate.com
Happy screening!

Your app has been updated!
We’ve corrected a bug affecting the screening's upload.
Got feedback? Please contact us at support@smilemate.com
Happy screening!

Your app has been updated!
We’ve corrected a bug affecting the screening. You can only start a screening if there is a camera flash on your smartphone.
Got feedback? Please contact us at support@smilemate.com
Happy screening!