Snap Send Solve
Report issues to local council
Free
7.2.0for iPhone
Age Rating
Snap Send Solve スクリーンショット
About Snap Send Solve
Snap Send Solve simplifies the reporting of community issues in Australia and New Zealand.
Snap Send Solve eliminates the complexity of knowing where and how to report incidents on the spot by enabling users to capture and send photos of issues that need attention.
Snap Send Solve allows users to report incidents to Local Councils in Australia and New Zealand as well as abandoned trolleys (Coles, Woolworths, Aldi, Kmart), Telstra pits and a growing number of water and power authorities.
Snap Send Solve lets you quickly and easily report on issues such as:
- Parking
- Pavement issues
- Abandoned shopping trolleys
- Damaged roads
- Potholes
- Graffiti
- Litter
- Broken playground equipment
- Street Cleaning
- Animals
- Noise
- Telstra pits and telecommunications equipment
Snap Send Solve provides the platform that enables authorities and their customers to identify and resolve local issues, for the benefit of communities everywhere.
Here's what some of Snap Send Solve's 500,000+ regular users have to say:
"5 email and phone complaints over 6 weeks - no response. I snapped and sent - solved: dumped rubbish was gone in 24 hours."
"I used the app for the first time this week and got a response from my council within 24 hours with the issue resolved. It was very quick and easy to use too. Thanks for a fantastic idea and a very useful app :)"
Have questions, problems, or feedback?
Contact us at contact@snapsendsolve.com
Snap Send Solve eliminates the complexity of knowing where and how to report incidents on the spot by enabling users to capture and send photos of issues that need attention.
Snap Send Solve allows users to report incidents to Local Councils in Australia and New Zealand as well as abandoned trolleys (Coles, Woolworths, Aldi, Kmart), Telstra pits and a growing number of water and power authorities.
Snap Send Solve lets you quickly and easily report on issues such as:
- Parking
- Pavement issues
- Abandoned shopping trolleys
- Damaged roads
- Potholes
- Graffiti
- Litter
- Broken playground equipment
- Street Cleaning
- Animals
- Noise
- Telstra pits and telecommunications equipment
Snap Send Solve provides the platform that enables authorities and their customers to identify and resolve local issues, for the benefit of communities everywhere.
Here's what some of Snap Send Solve's 500,000+ regular users have to say:
"5 email and phone complaints over 6 weeks - no response. I snapped and sent - solved: dumped rubbish was gone in 24 hours."
"I used the app for the first time this week and got a response from my council within 24 hours with the issue resolved. It was very quick and easy to use too. Thanks for a fantastic idea and a very useful app :)"
Have questions, problems, or feedback?
Contact us at contact@snapsendsolve.com
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最新バージョン 7.2.0 の更新情報
Last updated on 2021年01月10日
旧バージョン
In this release:
• Users can now sign in with Apple
• Users can now sign in with Google
• Fixed keyboard overflow issue on devices with smaller screens
• Fixed 'swipe up' bug on onboarding screen
• Fixed image location issue
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
• Users can now sign in with Apple
• Users can now sign in with Google
• Fixed keyboard overflow issue on devices with smaller screens
• Fixed 'swipe up' bug on onboarding screen
• Fixed image location issue
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
Show More
Version History
7.2.0
2021年01月10日
In this release:
• Users can now sign in with Apple
• Users can now sign in with Google
• Fixed keyboard overflow issue on devices with smaller screens
• Fixed 'swipe up' bug on onboarding screen
• Fixed image location issue
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
• Users can now sign in with Apple
• Users can now sign in with Google
• Fixed keyboard overflow issue on devices with smaller screens
• Fixed 'swipe up' bug on onboarding screen
• Fixed image location issue
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - reporting local issues just got easier.
7.1.0
2020年11月28日
What’s New
- If your confirmed location and the location of the image you subsequently use in a report are different, the app now provides an option to choose which location to use for the report.
Bug Fixes
- Optimised image processing and uploading to speed up report creation, especially on new iPhones
- Disabled confirm button before location is updated in full screen map view
- Minor design touch-ups
- Better text handling
- Fixed Custom Authority Mode display issue on iPhone SE
- Fixed Tooltip display bug
If you have any feedback please email us at contact@snapsendsolve.com and we will try to assist.
Snap Send Solve - Reporting local issues just got easier.
- If your confirmed location and the location of the image you subsequently use in a report are different, the app now provides an option to choose which location to use for the report.
Bug Fixes
- Optimised image processing and uploading to speed up report creation, especially on new iPhones
- Disabled confirm button before location is updated in full screen map view
- Minor design touch-ups
- Better text handling
- Fixed Custom Authority Mode display issue on iPhone SE
- Fixed Tooltip display bug
If you have any feedback please email us at contact@snapsendsolve.com and we will try to assist.
Snap Send Solve - Reporting local issues just got easier.
7.0.0
2020年11月15日
We’ve reimagined the reporting flow to make it even quicker and easier to send reports.
Now in a single screen you can confirm your location and select an incident type in one-step, making it faster to report. We’ve also made it faster to use the location of a photo from your library too. We think you’ll love it.
What's New
• Reporting flow updated
• Improved location accuracy
• Visual refresh to home and history screen background
• Visual refresh to Report Detail screen, now includes images, additional & mandatory fields, incident description and location
• Better representation and report flow of ‘Call Only’ incidents for Supporting Authorities
• Removed ‘Edit’ option from image selection flow. To edit (crop and rotate) an image simply select the image from carousel
• Optimised background image upload
• Optimised screen utilisation on smaller screen devices
Bug Fixes
• Reduced size of Custom Authority Mode icon
• Fixed Custom Authority Mode category icon bug
• Fixed drop report crash bug
• Fixed Mandatory Field check bug
If you have any feedback please email us at contact@snapsendsolve.com and we will try to assist.
Snap Send Solve - Reporting local issues just got easier.
Now in a single screen you can confirm your location and select an incident type in one-step, making it faster to report. We’ve also made it faster to use the location of a photo from your library too. We think you’ll love it.
What's New
• Reporting flow updated
• Improved location accuracy
• Visual refresh to home and history screen background
• Visual refresh to Report Detail screen, now includes images, additional & mandatory fields, incident description and location
• Better representation and report flow of ‘Call Only’ incidents for Supporting Authorities
• Removed ‘Edit’ option from image selection flow. To edit (crop and rotate) an image simply select the image from carousel
• Optimised background image upload
• Optimised screen utilisation on smaller screen devices
Bug Fixes
• Reduced size of Custom Authority Mode icon
• Fixed Custom Authority Mode category icon bug
• Fixed drop report crash bug
• Fixed Mandatory Field check bug
If you have any feedback please email us at contact@snapsendsolve.com and we will try to assist.
Snap Send Solve - Reporting local issues just got easier.
6.11.2
2020年09月03日
In this release:
• Copy updated on More and Feedback screens.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Copy updated on More and Feedback screens.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.6.1
2020年06月03日
In this release:
• Minor UI fixes for Custom Authority Mode
• Fix for issue when sending certain reports with the mail composer
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Minor UI fixes for Custom Authority Mode
• Fix for issue when sending certain reports with the mail composer
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.6.0
2020年05月27日
In this release:
• The Report History screen now indicates reports that can be reviewed
• Added sharing capabilities at the end of the reporting flow for certain incident types
• Minor UI fixes and performance improvements
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• The Report History screen now indicates reports that can be reviewed
• Added sharing capabilities at the end of the reporting flow for certain incident types
• Minor UI fixes and performance improvements
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.5.1
2020年05月14日
In this release:
• Users can now provide feedback on their report experience
• Fixed a bug where new users may not be able to get past the start-up checks
• Minor changes were made to app startup to prevent uncommon network errors and related bugs
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Users can now provide feedback on their report experience
• Fixed a bug where new users may not be able to get past the start-up checks
• Minor changes were made to app startup to prevent uncommon network errors and related bugs
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.3.1
2020年04月07日
In this release:
• Fixes for custom authority mode
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixes for custom authority mode
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.3.0
2020年03月31日
In this release:
• Added an indicator to show Supporting Authorities. What’s a Supporting Authority you ask? Good question! See “How does Snap Send Solve make money?” in the More Menu for details.
• Refreshed the UI for Custom Authority Mode incident list to better support different display configurations.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Added an indicator to show Supporting Authorities. What’s a Supporting Authority you ask? Good question! See “How does Snap Send Solve make money?” in the More Menu for details.
• Refreshed the UI for Custom Authority Mode incident list to better support different display configurations.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.2.2
2020年03月20日
In this release:
• Fix for crash on Incident Select screens
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fix for crash on Incident Select screens
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.2.1
2020年03月18日
In this release:
• Fixes for rare crashes when sending reports or logging in
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixes for rare crashes when sending reports or logging in
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.2.0
2020年03月14日
In this release:
• Overhauled the report upload experience to ensure photos are sent through correctly
• Minor UI fixes to better support Dark Mode and Accessibility features
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Overhauled the report upload experience to ensure photos are sent through correctly
• Minor UI fixes to better support Dark Mode and Accessibility features
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.1.2
2020年02月27日
In this release:
• Updated login splash screen to make account registration more prevalent
• Minor UI fixes for Custom Authority Mode
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Updated login splash screen to make account registration more prevalent
• Minor UI fixes for Custom Authority Mode
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.1.1
2020年02月12日
In this release:
• Removed report cleanup job as it was causing a percentage of users to experience crashes on startup. It will be added back again in a future release.
New in version 6.1.0
• The incident details and incident list screens have been reworked to fix issues with incident selection and additional fields
• Minor crash fixes on the map screen
• Minor UI adjustments for Dark Mode
• Minor accessibility fixes
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Removed report cleanup job as it was causing a percentage of users to experience crashes on startup. It will be added back again in a future release.
New in version 6.1.0
• The incident details and incident list screens have been reworked to fix issues with incident selection and additional fields
• Minor crash fixes on the map screen
• Minor UI adjustments for Dark Mode
• Minor accessibility fixes
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.0.1
2020年02月10日
In this release:
• Fixed crash reporting and analytics backend
• Fixed report drafts not restoring when signed in
New in Version 6.0:
• Users can now verify their email address and sync their profile and reporting history between devices by creating an account with Snap Send Solve.
• Multiple fixes on the account screen and the reporting flow.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed crash reporting and analytics backend
• Fixed report drafts not restoring when signed in
New in Version 6.0:
• Users can now verify their email address and sync their profile and reporting history between devices by creating an account with Snap Send Solve.
• Multiple fixes on the account screen and the reporting flow.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
6.0.0
2020年02月04日
In this release:
• Users can now verify their email address and sync their profile between devices by creating an account with Snap Send Solve.
• Multiple fixes on the account screen and the reporting flow.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Users can now verify their email address and sync their profile between devices by creating an account with Snap Send Solve.
• Multiple fixes on the account screen and the reporting flow.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.9.0
2019年11月29日
In this release:
• Fixed various crashes and performance issues in the reporting screens
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed various crashes and performance issues in the reporting screens
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.8.2
2019年11月21日
In this release:
• Fixed issues preventing users providing their contact details to reports on older phones.
5.8.0 features:
• Added the report ID to the report details page for easy reference.
• Various minor UI fixes and adjustments to improve performance.
• Increased the maximum compressed file size for attaching photos to reports.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed issues preventing users providing their contact details to reports on older phones.
5.8.0 features:
• Added the report ID to the report details page for easy reference.
• Various minor UI fixes and adjustments to improve performance.
• Increased the maximum compressed file size for attaching photos to reports.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.8.1
2019年11月17日
In this release:
• Increased the maximum compressed file size for attaching photos to reports.
5.8.0 features:
• Added the report ID to the report details page for easy reference
• Various minor UI fixes and adjustments to improve performance
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Increased the maximum compressed file size for attaching photos to reports.
5.8.0 features:
• Added the report ID to the report details page for easy reference
• Various minor UI fixes and adjustments to improve performance
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.8.0
2019年11月08日
In this release:
• Added the report ID to the report details page for easy reference
• Various minor UI fixes and adjustments to improve performance
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Added the report ID to the report details page for easy reference
• Various minor UI fixes and adjustments to improve performance
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.7.1
2019年11月04日
In this release:
• Fixed occasional crashes encountered when sending reports in the background or after re-launching the app
v5.7.0 release notes:
• Added the ability to crop and rotate photos before attaching them to a report
• Increased the file size and dimension limits for uploading photos to give authorities images with greater detail
• Added a satellite-flyover filter to the Map screen for iOS 13 users
• Photos taken with the camera in-app now have location data automatically assigned to the resulting image
• Fixes for field validation on the Send screen when “Send Optional Details” is disabled
• Fixes for crashes encountered when authorities requested users to call before sending a report
• Fixes for crashes encountered on the Onboarding screen
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed occasional crashes encountered when sending reports in the background or after re-launching the app
v5.7.0 release notes:
• Added the ability to crop and rotate photos before attaching them to a report
• Increased the file size and dimension limits for uploading photos to give authorities images with greater detail
• Added a satellite-flyover filter to the Map screen for iOS 13 users
• Photos taken with the camera in-app now have location data automatically assigned to the resulting image
• Fixes for field validation on the Send screen when “Send Optional Details” is disabled
• Fixes for crashes encountered when authorities requested users to call before sending a report
• Fixes for crashes encountered on the Onboarding screen
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.7.0
2019年11月01日
In this release:
• Added the ability to crop and rotate photos before attaching them to a report
• Increased the file size and dimension limits for uploading photos to give authorities images with greater detail
• Added a satellite-flyover filter to the Map screen for iOS 13 users
• Photos taken with the camera in-app now have location data automatically assigned to the resulting image
• Fixes for field validation on the Send screen when “Send Optional Details” is disabled
• Fixes for crashes encountered when authorities requested users to call before sending a report
• Fixes for crashes encountered on the Onboarding screen
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Added the ability to crop and rotate photos before attaching them to a report
• Increased the file size and dimension limits for uploading photos to give authorities images with greater detail
• Added a satellite-flyover filter to the Map screen for iOS 13 users
• Photos taken with the camera in-app now have location data automatically assigned to the resulting image
• Fixes for field validation on the Send screen when “Send Optional Details” is disabled
• Fixes for crashes encountered when authorities requested users to call before sending a report
• Fixes for crashes encountered on the Onboarding screen
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.6.2
2019年10月25日
In this release:
• Fixed an issue where user’s contact number wasn’t being sent under rare circumstances.
• Dark mode is now available for all users on iOS 13!
• Added an onboarding screen to help new users better understand how the app works.
• Minor under-the-hood changes to the reporting flow to address rare crashes and provide authorities with clearer information.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed an issue where user’s contact number wasn’t being sent under rare circumstances.
• Dark mode is now available for all users on iOS 13!
• Added an onboarding screen to help new users better understand how the app works.
• Minor under-the-hood changes to the reporting flow to address rare crashes and provide authorities with clearer information.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.6.1
2019年10月22日
In this release:
• Fixed report history items mistakenly displaying with invisible titles on iOS 12 and below
• Dark mode is now available for all users on iOS 13!
• Added an onboarding screen to help new users better understand how the app works.
• Minor under-the-hood changes to the reporting flow to address rare crashes and provide authorities with clearer information.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed report history items mistakenly displaying with invisible titles on iOS 12 and below
• Dark mode is now available for all users on iOS 13!
• Added an onboarding screen to help new users better understand how the app works.
• Minor under-the-hood changes to the reporting flow to address rare crashes and provide authorities with clearer information.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.6.0
2019年10月21日
In this release:
• Dark mode is now available for all users on iOS 13!
• Added an onboarding screen to help new users better understand how the app works.
• Minor under-the-hood changes to the reporting flow to address rare crashes and provide authorities with clearer information.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Dark mode is now available for all users on iOS 13!
• Added an onboarding screen to help new users better understand how the app works.
• Minor under-the-hood changes to the reporting flow to address rare crashes and provide authorities with clearer information.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.5.0
2019年10月14日
In this release:
• Incident names can now display across multiple lines, so longer incident names should no longer truncate.
• Revamped the Report Details screen to resolve issues users have been having where the “Send” button was greyed out on a valid form.
• Fixed a crash when users attempted to add cropped photos or screenshots of certain sizes to a report.
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Incident names can now display across multiple lines, so longer incident names should no longer truncate.
• Revamped the Report Details screen to resolve issues users have been having where the “Send” button was greyed out on a valid form.
• Fixed a crash when users attempted to add cropped photos or screenshots of certain sizes to a report.
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.4.2
2019年10月02日
In this release:
• Fixed a minor bug that was causing some users to not see their reports in the new history screen.
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed a minor bug that was causing some users to not see their reports in the new history screen.
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.4.1
2019年09月26日
In this release:
• We've given the report history tab a new coat of paint! Sent reports are now retrieved from our servers, which allows us to deliver more reporting functionality to you than previously possible!
• Minor bug fixes for some users with old report drafts experiencing crashes.
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• We've given the report history tab a new coat of paint! Sent reports are now retrieved from our servers, which allows us to deliver more reporting functionality to you than previously possible!
• Minor bug fixes for some users with old report drafts experiencing crashes.
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.4.0
2019年09月25日
In this release:
• We've given the report history tab a new coat of paint! Sent reports are now retrieved from our servers, which allows us to deliver more reporting functionality to you than previously possible!
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• We've given the report history tab a new coat of paint! Sent reports are now retrieved from our servers, which allows us to deliver more reporting functionality to you than previously possible!
Please note that for a short period resending reports via the report details screen will not be available to users. We are working to add this functionality back to the app soon.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.3.1
2019年09月20日
In this release:
• Updates to the email report template
• Fixed minor display issues around the Profile tab on iOS 13
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Updates to the email report template
• Fixed minor display issues around the Profile tab on iOS 13
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.3.0
2019年09月15日
In this release:
• iOS 13 is now supported
• Made minor improvements to the visibility of required and important information on the Report Send screen
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• iOS 13 is now supported
• Made minor improvements to the visibility of required and important information on the Report Send screen
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.2.2
2019年08月30日
In this release:
• Fixed minor visual bugs with the incident options list.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed minor visual bugs with the incident options list.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.2.1
2019年08月27日
In this release:
• Fixed an issue where some incidents in categories would occasionally need to be selected twice.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
• Fixed an issue where some incidents in categories would occasionally need to be selected twice.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.1.2
2019年08月14日
In this release:
- We resolved an issue affecting some users when they tried to view an Authority's profile at the Send stage of the report creation process.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
- We resolved an issue affecting some users when they tried to view an Authority's profile at the Send stage of the report creation process.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.1.1
2019年08月09日
In this release:
- We've made a number of small updates to the reporting process.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
- We've made a number of small updates to the reporting process.
If you have any feedback please email us at contact@snapsendsolve.com
Snap Send Solve - for the benefit of communities everywhere.
5.1.0
2019年07月12日
In this release:
- We've added a new capability for Authorities called Custom Authority Mode. This will allow employees of an Authority to access private incidents that have been set up to better support internal workflows.
- Fear not reporter! We continue to work on adding new authorities and features to make your reporting process simple and robust.
- We've recently added Wildlife Victoria, allowing you to report on injured native wildlife in Victoria.
If you have any feedback please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere.
- We've added a new capability for Authorities called Custom Authority Mode. This will allow employees of an Authority to access private incidents that have been set up to better support internal workflows.
- Fear not reporter! We continue to work on adding new authorities and features to make your reporting process simple and robust.
- We've recently added Wildlife Victoria, allowing you to report on injured native wildlife in Victoria.
If you have any feedback please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere.
5.0.2
2019年06月15日
In this release:
• We've made minor improvements
• Reminder, we’ve given the app a complete overhaul with a new look and feel. In the process we’ve also resolved a number of potholes in the app to provide you a better experience.
• We’ve also removed some dumped rubbish by updating a number of technologies under the hood.
If you have any feedback please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
• We've made minor improvements
• Reminder, we’ve given the app a complete overhaul with a new look and feel. In the process we’ve also resolved a number of potholes in the app to provide you a better experience.
• We’ve also removed some dumped rubbish by updating a number of technologies under the hood.
If you have any feedback please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
5.0.1
2019年05月06日
In this release:
• We've made minor improvements
• Reminder, we’ve given the app a complete overhaul with a new look and feel. In the process we’ve also resolved a number of potholes in the app to provide you a better experience.
• We’ve also removed some dumped rubbish by updating a number of technologies under the hood.
If you have any feedback please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
• We've made minor improvements
• Reminder, we’ve given the app a complete overhaul with a new look and feel. In the process we’ve also resolved a number of potholes in the app to provide you a better experience.
• We’ve also removed some dumped rubbish by updating a number of technologies under the hood.
If you have any feedback please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
5.0.0
2019年04月28日
In this release:
• We’ve given the app a complete overhaul with a new look and feel. In the process we’ve also resolved a number of potholes in the app to provide you a better experience.
• We’ve also removed some dumped rubbish by updating a number of technologies under the hood.
• For all those who have wrote to us, accessibility features are now available, such as increasing the text size within the app. These updates will also allow us to provide you with a number of new features over the coming months.
If you have any issues, feedback or you’d like to get in touch with us please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
• We’ve given the app a complete overhaul with a new look and feel. In the process we’ve also resolved a number of potholes in the app to provide you a better experience.
• We’ve also removed some dumped rubbish by updating a number of technologies under the hood.
• For all those who have wrote to us, accessibility features are now available, such as increasing the text size within the app. These updates will also allow us to provide you with a number of new features over the coming months.
If you have any issues, feedback or you’d like to get in touch with us please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
4.10.0
2018年11月05日
Thanks for using Snap Send Solve!
• We've been listening to your feedback and have made a major update to the map section of the reporting flow. It is now even easier to manually set your location. Your feedback helps us continue to improve our service.
• We have also made a number of minor enhancements.
If you have any issues or you'd like to get in touch with us please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
• We've been listening to your feedback and have made a major update to the map section of the reporting flow. It is now even easier to manually set your location. Your feedback helps us continue to improve our service.
• We have also made a number of minor enhancements.
If you have any issues or you'd like to get in touch with us please email us at contact@snapsendsolve.com.
Snap Send Solve - for the benefit of communities everywhere
4.9.1
2018年09月27日
Thanks for using Snap Send Solve!
• We’ve fixed a critical issue preventing some reports from being sent - please update to the latest version before sending any further reports.
• For urgent incidents, enterprise councils can now request you call to report the issue rather than send an email - this ensures it's resolved quickly for you.
If you have any issues or you'd like to get in touch with us please email us at contact@snapsendsolve.com
• We’ve fixed a critical issue preventing some reports from being sent - please update to the latest version before sending any further reports.
• For urgent incidents, enterprise councils can now request you call to report the issue rather than send an email - this ensures it's resolved quickly for you.
If you have any issues or you'd like to get in touch with us please email us at contact@snapsendsolve.com
4.9.0
2018年09月23日
Thanks for using Snap Send Solve!
• We've been fixing things under the hood to fine tune the app, resulting in a more stable experience for you.
• For urgent incidents, enterprise councils can now request you call to report the issue rather than send an email - this ensures it's resolved quickly for you.
If you have any issues or you'd like to get in touch with us please email us at contact@snapsendsolve.com
• We've been fixing things under the hood to fine tune the app, resulting in a more stable experience for you.
• For urgent incidents, enterprise councils can now request you call to report the issue rather than send an email - this ensures it's resolved quickly for you.
If you have any issues or you'd like to get in touch with us please email us at contact@snapsendsolve.com
4.8.0
2018年07月11日
Thanks for using Snap Send Solve and helping to make our neighbourhoods better places to work and live.
In this release we have introduced a new feature that allows authorities to include a message and phone number for users to call if the incident is an emergency.
We have also continued to improve the performance of the app.
In this release we have introduced a new feature that allows authorities to include a message and phone number for users to call if the incident is an emergency.
We have also continued to improve the performance of the app.
4.7.2
2018年05月27日
Thanks for using Snap Send Solve.
In this release we've continued to improve the performance of the app.
In this release we've continued to improve the performance of the app.
4.7.1
2018年05月06日
Thanks for using Snap Send Solve.
In this release we've continued to improve the performance of the app.
In this release we've continued to improve the performance of the app.
4.7.0
2018年03月16日
Thanks for using Snap Send Solve!
In this update we've added the ability to easily resend a previously sent report. To use this feature, go to the 'History' tab, select an existing report and tap 'Resend'. We've also continued to improve the performance and resolved some minor bugs.
We've also continued to improve performance and resolve some bugs.
In this update we've added the ability to easily resend a previously sent report. To use this feature, go to the 'History' tab, select an existing report and tap 'Resend'. We've also continued to improve the performance and resolved some minor bugs.
We've also continued to improve performance and resolve some bugs.
4.6.1
2018年02月10日
Thanks for using Snap Send Solve!
In this update we've continued to improve the performance of sending reports.
In this update we've continued to improve the performance of sending reports.
4.6.0
2018年01月08日
Thanks for using Snap Send Solve and Happy New Year!
In this first version for 2018 we’ve fixed a couple of pesky bugs:
- Typing in Notes section now works as expected on IPhone 6
- The ‘Send’ button now shows reliability after entering an email address in the Send section
In this first version for 2018 we’ve fixed a couple of pesky bugs:
- Typing in Notes section now works as expected on IPhone 6
- The ‘Send’ button now shows reliability after entering an email address in the Send section
4.5.0
2017年12月11日
Thanks for using Snap Send Solve - Australia's leading mobile reporting platform.
In this release we have:
- Tweaked the user interface to make it easier to start a report
- Updated the 'more' section of the app to include links to share on social
- Resolved some outstanding bugs
In this release we have:
- Tweaked the user interface to make it easier to start a report
- Updated the 'more' section of the app to include links to share on social
- Resolved some outstanding bugs
4.4.0
2017年11月19日
Thanks for using Snap Send Solve! You are helping to make our neighbourhoods better by letting local councils and authorities know about issues they can fix. In this update, we've tidied up a some screens and squashed some more bugs. As always, please let us know if you see anything that needs improving by emailing us at contact@snapsendsolve.com
4.3.0
2017年11月08日
Thanks for using Snap Send Solve! This release adds iPhone X support and continues to improve the user experience by making the 'Send' experience more reliable.
4.2.0
2017年09月22日
Thanks for using Snap Send Solve and being part of the community helping to improve our neighbourhood!
This update includes iOS 11 support and bug fixes, and gives you the ability to manually drag the pin on the map screen to reposition the location of the incident.
We are working hard on more enhancements to Snap Send Solve and can’t wait to show them to you!
This update includes iOS 11 support and bug fixes, and gives you the ability to manually drag the pin on the map screen to reposition the location of the incident.
We are working hard on more enhancements to Snap Send Solve and can’t wait to show them to you!
4.1.3
2016年07月26日
We are continuing to work to give you a great experience.
We hope your incidents are continuing to be solved in a Snap! Follow us on Twitter for news and updates @snapsendsolve
We hope your incidents are continuing to be solved in a Snap! Follow us on Twitter for news and updates @snapsendsolve
4.1.2
2016年07月18日
We are continuing to work to give you a great experience.
We hope your incidents are continuing to be solved in a Snap! Follow us on Twitter for news and updates @snapsendsolve
We hope your incidents are continuing to be solved in a Snap! Follow us on Twitter for news and updates @snapsendsolve
4.1.1
2016年07月11日
Graphics update for iPhone 6 and 6 Plus
4.1.0
2016年05月08日
In this release we have continued to try and make it as easy as possible for participating authorities to action your reports. We have worked to:
- Make location detection of reports more accurate
- Provide a standardised email report format
- Include the report category in the email name
- Include user hints and tips for when a location cannot be detected automatically by the app
- And overall usability and performance improvements
- iPhone 6s Plus optimisation
We hope your incidents are continuing to be solved in a Snap! Follow us on Twitter for news and updates @snapsendsolve
- Make location detection of reports more accurate
- Provide a standardised email report format
- Include the report category in the email name
- Include user hints and tips for when a location cannot be detected automatically by the app
- And overall usability and performance improvements
- iPhone 6s Plus optimisation
We hope your incidents are continuing to be solved in a Snap! Follow us on Twitter for news and updates @snapsendsolve
3.1.0
2016年03月31日
Snap Send Solve is getting easier for your local authorities to action your reports! Participating authorities can now have the reports you send integrate directly with their backend systems.
This means a simplified back-of-house process and, importantly, faster actioning of your requests.
Stay tuned for more exciting updates coming soon.
This means a simplified back-of-house process and, importantly, faster actioning of your requests.
Stay tuned for more exciting updates coming soon.
3.0.0
2015年06月08日
• Overall improvements and bug fixing
• Further iOS8 support
• Further iOS8 support
2.1.2
2014年10月30日
• iOS8 Compatibility
• Minor Improvements
Follow us on Twitter @SnapSendSolve for the latest news on partnerships and updates.
Have questions, problems, or feedback? Contact us at contact@snapsendsolve.com
• Minor Improvements
Follow us on Twitter @SnapSendSolve for the latest news on partnerships and updates.
Have questions, problems, or feedback? Contact us at contact@snapsendsolve.com
2.1.1
2014年07月15日
Minor feature enhancements and bug fixes.
2.1.0
2014年06月12日
-iOS7 Port
-UI Enhancements
-Bug Fixes
-UI Enhancements
-Bug Fixes
2.0.228
2014年02月02日
Fixed report upload issues
2.0.226
2013年09月26日
-More accurate GPS and address locations for rural and indoor based incident reports
-Improved in-app navigation
-Improved social media capabilities
-Bug fixes
-Improved in-app navigation
-Improved social media capabilities
-Bug fixes
2.0.2
2013年07月22日
Thanks for downloading and using Snap Send Solve!
You’ve helped to make Snap Send Solve the most popular way to report issues to your local council in Australia.
We are very excited to release a major update!
Snap Send Solve has been re-developed from the ground up. We’ve been listening to your feedback and have included the following:
- Redesigned user interface - follow the step-by-step flow to report issues
- Add multiple photos to your report
- Use your current location, or the location from your photo (in case you didn’t have time to report the issue when you took the photo)
- Report to different authorities based on the incident type.
- Option to add additional contact details (like name, phone and address) to a report
- View the relevant authorities for your local area in the ‘Local Area’ tab
- View all your sent and saved reports in the ‘History’ tab
- View detailed authority contact information including Facebook, Twitter, Google+
- View council profile include Mayor and Councillors
If you are a Council or Authority visit www.snapsendsolve.com/authorities for more information about Snap Send Solve version 2.
You’ve helped to make Snap Send Solve the most popular way to report issues to your local council in Australia.
We are very excited to release a major update!
Snap Send Solve has been re-developed from the ground up. We’ve been listening to your feedback and have included the following:
- Redesigned user interface - follow the step-by-step flow to report issues
- Add multiple photos to your report
- Use your current location, or the location from your photo (in case you didn’t have time to report the issue when you took the photo)
- Report to different authorities based on the incident type.
- Option to add additional contact details (like name, phone and address) to a report
- View the relevant authorities for your local area in the ‘Local Area’ tab
- View all your sent and saved reports in the ‘History’ tab
- View detailed authority contact information including Facebook, Twitter, Google+
- View council profile include Mayor and Councillors
If you are a Council or Authority visit www.snapsendsolve.com/authorities for more information about Snap Send Solve version 2.
Snap Send Solve FAQ
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iPhone
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